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Alcatel-Lucent 4019 Digital User Manual

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Alcatel-Lucent OmniPCX Enterprise

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Communication Server

Alcatel-Lucent IP Touch 4018 Phone

Alcatel-Lucent IP Touch 4008 Phone

Alcatel-Lucent 4019 Digital Phone

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Summary of Contents for Alcatel-Lucent 4019 Digital

  • Page 1
    Alcatel-Lucent OmniPCX Enterprise First Communication Server Alcatel-Lucent IP Touch 4018 Phone Alcatel-Lucent IP Touch 4008 Phone Alcatel-Lucent 4019 Digital Phone…
  • Page 3: User Manual

    User manual Introduction How to use this guide Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel-Lucent. Your IP Touch digital terminal has a new ergonomic layout for more effective communication. Lift the receiver. Line key.

  • Page 5: Table Of Contents

    Contents Getting to know your telephone ……. . p. 6 Programming your telephone .

  • Page 6: Getting To Know Your Telephone

    END key to terminate a call. Back/Exit key: to return to previous menu (short press) or return to first screen (long press). Handsfree/Speaker Key:to make or answer a call without lifting the receiver (Alcatel-Lucent IP Touch 4008/4018 Phone). • Lit in handsfree mode or headset mode (short press) .

  • Page 7: Using Your Telephone

    Using your telephone Other Using the telephone in ‘Hands free’ mode (Alcatel-Lucent IP Touch 4008/ 4018 Phone only) Making a call Terminal idle: you are in handsfree mode Dial the Lift the Number Handsfree Number number for receiver required (Alcatel-Lucent IP…

  • Page 8: Making A Call Using The Personal Phone Book

    Using your telephone Answering an internal call in intercom mode (Alcatel-Lucent IP Touch 4008/4018 Phone only) Making a call using the personal phone book You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in handsfree mode.

  • Page 9: During A Call

    During a call Other Answering a second call during a call Making a second call during a call • A second party is trying to call you: Send DTMF Smith John You are on a call Number of with the second party You are on a call Name or no.

  • Page 10: Switching Between Calls (Broker Call)

    During a call Cancel conference and return to first correspondant Switching between calls (Broker call) End conference During a call, a second call is put on hold. To alternate between calls: After the conference, to leave your two parties talking together: Place your first party on hold Light flashes Hang up…

  • Page 11: Parking A Call

    During a call • Protection against Barge-in/intrusion: Intrusion protection Parking a call Settings Services Consultation Park/retrieve call You can park a call and retrieve it on another extension: Park the call Additional services BrgIn/ntr protect Barge In You are on a call Enter the number Twice Enter the…

  • Page 12: Mute, So That Your Party Cannot Hear You

    During a call Mute, so that your party cannot hear you 2.12 You can hear your party but he/she cannot hear you: You are on a call with the the button flashes on and off destination number Disable microphone The key is no longer lit Resume the call Adjust audio volume 2.13…

  • Page 13: Sharing

    Sharing Other Individual pick-up Answering a night or a general bell You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone. Night service call pickup • If the telephone ringing is in your own pick-up group: When the attendant is absent, outside calls to the attendant are indicated by a general bell.

  • Page 14: Calling An Internal Party On His/Her

    Sharing • Temporary exit from your hunt group: Exit station hunt group Answering a call on your pager Settings Services Consultation Paging answer A call on your pager can be answered from any telephone within the system. your pager beeps Settings Services Exit hunt group…

  • Page 15: Sending A Copy Of A Voice Message

    Sharing • Predefined message Sending a recorded message to a number/a distribution list 3.10 Predefined msg Select the message to Send Send Voice mail be sent message • Message to complete Personal code To complete Recording Select the Complete the Send End recording Enter the…

  • Page 16: Keeping In Touch

    Keeping in touch • While listening to messages, you can: Other play back the message from the start, Rewind Diverting calls to another number (immediate forwarding) The number can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.). Backward listen to the end of the message, Forward…

  • Page 17: Forwarding Your Calls From The Receiving Terminal («Follow Me»)

    Keeping in touch Do not disturb Forwarding your calls from the receiving terminal (“Follow me”) Do not disturb On/Off Remote forward You can make your terminal temporarily unavailable for all calls. You wish to receive your calls in your present location: Use the “Follow me”…

  • Page 18: Consulting Written Messages

    Keeping in touch Consulting written messages The light indicates that messages have been received. Display shows new text message number of new messages Display shows name of Read message sender, with date, time and ranking of message Read the message After reviewting the message, you can: Delete delete the message,…

  • Page 19: Managing Your Charges

    Managing your charges Other Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. Settings Services Consultation Business account Additional services code Number of Number required business account Finding out the cost of an outside call made for an internal user from your terminal Settings Services…

  • Page 20: Programming Your Telephone

    Programming your telephone Other Modify the password for your phone set Initializing your voice mailbox Enter your personal code, then record Password Settings Light flashes your name following the voice guide instructions Customizing your voice greeting Old code New code Enter new You can replace the greeting message by a personal message.

  • Page 21: Configuring The Telephone Ringer

    Programming your telephone Activate/deactivate discreet ring mode Configuring the telephone ringer Ring without beep 1 beep before ring Settings Ringing 3 beeps bef ring Choose the tune: Confirm your choice Adjust ringer volume while a call arrives: Internal call External call your telephone rings Select the type of call to which the ringing is to be associated Adjusting the ringer volume:…

  • Page 22: Selecting Language

    Programming your telephone Programming the programmable keys Selecting language Settings Key programming Settings Services Modify Language Press a key to Select the language confirm your choice program of your choice Programming your personal directory Erase Programming an appointment reminder 6.10 Press and Enter the number You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).

  • Page 23: Identifying The Terminal You Are On

    Programming your telephone Ovflw to associate Overflow if busy Ovflow busy/no an s Identifying the terminal you are on 6.11 For forwarding when you For immediate For forwarding if you do not answer forwarding when your do not answer or if you line is busy are busy WhoAmI…

  • Page 24: Use The Telephone In Sip Or ‘Safe’ Mode

    Use the telephone in SIP or ‘Safe’ mode Call using your partys URI: Other Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment. Seizing the line Dial by URI According to the configuration the telephone system of your company, your phone set can automatically switch to ‘safe’ mode in case of loss of connection with the system, in order to ensure continuity of service.

  • Page 25: Answering A Call

    Use the telephone in SIP or ‘Safe’ mode Redialing the last number dialed (redial): Making a second call during a call last number redial You are in communication with a first party. redial ‘Redial’ You are on a call key(short with the destination New call press)

  • Page 26: Answering A Second Call During A Call

    Use the telephone in SIP or ‘Safe’ mode Switching between calls (Broker call) Answering a second call during a call You are in communication with a first party. A second party is on hold. You are in communication with a first party. To alternate between calls: •…

  • Page 27: Mute, So That Your Party Cannot Hear You

    Use the telephone in SIP or ‘Safe’ mode Recover the party on hold : Retrieve call Validate the Return to first forwarding screen Line key with light flashing You can make calls, but only the destination number can call you. Mute, so that your party cannot hear you Modify the forwarding You can hear your party but he/she cannot hear you:…

  • Page 28: Adjusting Screen Brightness

    Use the telephone in SIP or ‘Safe’ mode Choose the tune; Adjusting screen brightness 7.12 Melody Select the melody of your Return to first choice (16 tunes) screen Adjusting screen Adjusting the ringer volume: brightness Ringing level Settings Select the level of your Confirm your choice Return to first choice screen…

  • Page 29: Programming Your Personal Directory

    Use the telephone in SIP or ‘Safe’ mode Delete a record Programming your personal directory 7.14 Erase Access your personal directory. Select the card to Return to first be deleted screen Settings Sending DTMF signals 7.15 Press and release Even if your system is not touchtone by default, during a call you sometimes have to send DTMF signals, to a voice server, an automated attendant or a remotely consulted answering machine.

  • Page 30: Compliance

    EC countries: we, Alcatel-Lucent Enterprise, declare that the Alcatel-Lucent IP Touch 4008/4018 and 4019 Digital Phone products comply with the essential demands of Directive The invoice will be demanded if making a claim under the warranty. The warranty does not however confirm in the following cases: in the event of use that does not comply with the 1999/5/CE of the European Parliament and Council.

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Alcatel OmniPCX Office 4018/4019 User Manual

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Alcatel OmniPCX Office

Alcatel 4018/4019

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Summary of Contents for Alcatel OmniPCX Office 4018/4019

  • Page 1
    Alcatel OmniPCX Office Alcatel 4018/4019…
  • Page 3: User Manual

    User manual Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Line key. Hang up. Specific key on numeric keypad.

  • Page 5: Table Of Contents

    Contents Getting to know your telephone ……. . p. 6 Keeping in touch .

  • Page 6: Getting To Know Your Telephone

    Back/Exit key: to return to previous menu (short press) or return to first screen (long press). You can also use this key to correct a character you entered. END key: to terminate a call. Handsfree/Speaker Key: to make or answer a call without lifting the receiver (Alcatel 4018). • Lit in handsfree mode or headset mode (short press).

  • Page 7: Using Your Telephone

    Using your telephone Making a call Using the telephone in ‘handsfree’ mode (Alcatel 4018 only) Terminal idle: you are in handsfree mode dial the lift the number handsfree number number for receiver required (Alcatel 4018 required press and your call…

  • Page 8: Calling Your Correspondent By Name (Company Directory)

    Call back on the last 10 number dialled: Screening calls using the voice mailbox (Alcatel 4018 only) This service lets you screen incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him.

  • Page 9: Answering An Internal Call In Intercom Mode

    Using your telephone Answering an internal call in intercom mode (Alcatel 4018 only) Mute, so that your correspondent cannot hear you 1.10 1.12 You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected You can hear your correspondent but he/she cannot hear you: directly in handsfree mode.

  • Page 10: During A Call

    During a call Making a second call during a conversation Answering a second call during a conversation A second correspondent is trying to call you: conv. The first call is placed on hold conv. call you are in number of auto call back conversation with second party…

  • Page 11: Transferring A Call

    During a call Hang up on all correspondant: Transferring a call To transfer your call to another number: After the conference, to leave your two correspondents talking together: conv. The first call is placed on hold you are in no. of the 2nd conversation with terminal cancel the conference…

  • Page 12: Intrusion Into An Internal Conversation

    During a call To recover the parked call: Store a number PickUp Unparkcall During a call, to save the number onto a call key: number of telephone from which call was conv. »Directory parked you are in select the key to If the parked call is not recovered within a preset time (default value 1 min 30), it is conversation with programme (0 to 9)

  • Page 13: Sharing

    Sharing Receiving supervised call ringing Individual pick-up To receive the special ringing for calls to another number: You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. If the telephone ringing is in your own pick-up group: “Supervised call press the same key to…

  • Page 14: Answering Briefly In Place Of The Attendant

    Sharing Answering briefly in place of the attendant Calling an internal correspondent on his/her pager Outside calls to the attendant will ring on your telephone and you can answer the call: The number called does not answer and you know that the person called has a pager: your telephone will ring at the alert same time as the switchboard…

  • Page 15: Sending A Written Message To An Internal Correspondent

    Sharing The 27 standard messages are shown below: Call me back 15 Meeting on ___ (*) Sending a written message to an internal correspondent 3.10 Call me back tomorrow 16 Meeting on ___ at _:_ (*) Call me back at _:_ (*) 17 Out for a while Call back _____ (*) 18 Absent for the rest of the day…

  • Page 16: Sending A Recorded Message To A Number/A Distribution List

    Sharing *To record a comment: Broadcasting a message on the loudspeakers of a station group 3.13 Record recording A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: start recording the comment recording speak, you have 20 seconds Listen number of end recording…

  • Page 17: Keeping In Touch

    Keeping in touch Selecting calls to be forwarded Forwarding your calls to your voice message service When a forwarding is applied, you can select the types of call to be forwarded: outside, internal, all. Forward Immediate»VM forwarding is acknowledged type of call forwarded is Forward Ext/Int displayed…

  • Page 18: Personal Assistant: Reaching You With One Number Only

    Keeping in touch Personal assistant: reaching you with one number only Forwarding your calls from the receiving terminal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” feature. Settings Assistant Menu Forward Followme» select type of forwarding select the ‘Forward’ your extension…

  • Page 19: Cancelling All Forwardings

    Keeping in touch Cancelling all forwardings Leaving a recorded message for internal callers 4.11 4.14 You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. Forward Cancelforw» Forward Text press the ‘call select the ‘Forward’ forward’ feature feature…

  • Page 20: Consulting Written Messages

    Keeping in touch The 27 standard messages are shown below: During consultation of a message, pressing the ‘i’ key provides access to the following features ( Call me back 15 Meeting on ___ (*) Call me back tomorrow 16 Meeting on ___ at _:_ (*) Erase message.

  • Page 21: Managing Your Charges

    Managing your charges At the end of the call, you are called back and you can: Charging your calls directly to business accounts 1. Read information concerning call (cost, duration, number of units…). name of internal user and cost of You can charge the cost of your outside calls to business account numbers.

  • Page 22: Programming Your Telephone

    Programming your telephone Initializing your voice mailbox Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone. Enter your personal code, then record Light flashes your name following the voice guide instructions Settings My options…

  • Page 23: Adjusting Screen Brightness

    Programming your telephone Activate/disable meeting mode (progressive ringing): Selecting language Progressive to activate to deactivate apply your choice Settings My options Activate/deactivate discreet ring mode: Beeps Language to activate to deactivate apply your choice select the language apply your choice of your choice Adjust ringer volume while a call arrives: Make a call using the personal phone book…

  • Page 24: Programming Speed Dialing (Direct Calls) Keys

    Programming your telephone To cancel your temporary reminder call request: Programming speed dialing (direct calls) keys Appointment move to the end of enter the reminder the line time To cancel your permanent reminder call request: one direct call key to enter the number programme Appointment…

  • Page 25: Lock / Unlock Your Telephone

    Programming your telephone Lock / unlock your telephone 6.12 your telephone is Lock locked/unlocked enter your personal code Activating/deactivating ‘forced headset’ mode 6.13 ‘Forced headset’ mode must be activated as soon as a headset is installed instead of the receiver;. Settings My phone ForcedHead…

  • Page 26: Compliance

    Compliance Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel Independently of the legal warranty that covers this appliance, it is 4018 or 4019 product to be compliant with the essential requirements of guaranteed for 1 year, parts and labour, counting from the date indicated Directive 1999/5/CE of the European Parliament and Council.

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  1. Инструкции и руководства
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