Explorer 700 bgan руководство пользователя

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• GETTING STARTED EXPLORER 700 TT-99-123227-A · 04.06 OgilvyOne 32526-EXPLORER700-GettingStarted-120×180 06/04/06 12:32 Side 2
  

• GETTING STARTED Congratulations on the purchase of your EXPLORER™ 700. Before you start, please check that the following items are present: • EXPLORER™ 700 transceiver with antenna • Two antenna cables for connecting the transceiver with the antenna • Battery • AC/DC adapter • LAN cable • USB cable • Getting Started kit including Quick Guide, electronic manual, etc

• MAKING A CALL FROM THE EXPLORER™ 700 If you are using a Bluetooth handset, the handset must be paired and placed close to the EXPLORER™ 700. For information on pairing, see the section BLUETOOTH PAIRING at the end of this document. To make a call from a phone connected to the EXPLORER™ 700, dial 00 <country code> <phone number> followed by # or off-hook key. Example: To call Thrane & Thrane in Denmark: (+45 39 558800), dial 00 45 39 558800 followed by # or off-hook key. NOTE: There are two audio qualities: Standar

• a. Using the built-in compass of the EXPLORER™ 700 antenna as reference, rotate and tilt the antenna so that it points in the approximate direction of the BGAN satellite. b. Use the displayed signal strength and the pointing sound to find the highest possible signal strength, while slowly rotating and tilting the EXPLORER™ 700. c. Press OK when you have obtained the highest possible signal strength. The EXPLORER™ 700 now starts to establish a connection to the BGAN network. The display shows th

• 32526-EXPLORER700-GettingStarted-120×180 06/04/06 12:33 Side 3
  

• create a dedicated dial-up connection. In Windows XP, a dial-up connection is created as follows: a. Select Connect To from the Start menu. b. Select Show All Connections and open the New Connection Wizard. c. Go through the Wizard. d. If you are asked for a modem, select your installed ISDN modem from the list. e. Type in the phone number and password provided from your Internet Service Provider. f. When you have finished, close the New Connection Wizard. 4. To connect to the Internet or to

• TT-99-123227-A · 04.06 OgilvyOne Thrane & Thrane A/S • [email protected] • www.thrane.com 32526-EXPLORER700-GettingStarted-120×180 06/04/06 12:32 Side 1
  

• 2. Place your Bluetooth device close to the EXPLORER™ 700. 3. On your Bluetooth device, search for new devices and select the EXPLORER™ 700 when it is found. The default Bluetooth name of the EXPLORER™ 700 is EXPLORER 700. 4. If there is more than one EXPLORER™ 700 in the list, you can use the MAC address to locate the correct one. To see the MAC address of your EXPLORER™ 700, enter the display menu system and select PROPERTIES > TERMINAL > HARDWARE > MAC ADDRESS. 5. On your Blue

• MAKING A LAN CONNECTION To make a LAN connection, simply connect the LAN cable between your computer and one of the LAN connectors on the EXPLORER™ 700, and start up the EXPLORER™ 700 as described in the beginning of this document. As soon as the display of the EXPLORER™ 700 shows READY, the connection is established automatically. You are now ready to browse the Internet, check e-mails, send files etc. NOTE: For information on configuration, refer to the User Manual. SETTING

• Connect the cables Connect the cable(s), including the antenna cable, to the relevant connector(s) on the EXPLORER™ 700. The connector panel is located on the side of the EXPLORER™ 700. The antenna connector is located on the opposite side of the EXPLORER™ 700. Switch on the EXPLORER™ 700 Push the power button next to the display and hold it for a second until the green power indicator lights up. Enter the SIM PIN a) When you are asked for a P

• MAKING A USB CONNECTION To make a USB connection, do as follows: 1. Connect the USB cable between your computer and the EXPLORER™ 700. Note that the connector on the EXPLORER™ 700 is a USB Type B connector. 2. Start up the EXPLORER™ 700 as described in the beginning of this document. 3. If it is the first time you connect to the terminal using USB, insert the Thrane & Thrane CD ROM provided with your EXPLORER™ 700 and install the EXPLORER™ 700 USB driver. Then create a dial-up connection. In Windows XP, a dial-up connection is

• 32526-EXPLORER700-GettingStarted-120×180 06/04/06 12:35 Side 12
  

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98-122988-DraftB6 ii

TT—3720A EXPLORER™ 700

Document number: 98-122988-DraftB6

Release date: 26 April 2006

Information in this document is subject to change without notice and does not represent a commitment on

the part of Thrane & Thrane A/S.

Copyright

© 2006 Thrane & Thrane A/S. All rights reserved.

Trademark Acknowledgements

•EXPLORER is a trademark of Thrane & Thrane A/S.

•Bluetooth is a registered trademark of Bluetooth SIG.

•Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other

countries.

•Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and is

licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.

• Inmarsat’s product names are either trademarks or registered trademarks of Inmarsat.

• Other product and company names mentioned in this manual may be trademarks or trade names of their

respective owners.

Company Addresses

www.thrane.com

Denmark Denmark

Thrane & Thrane A/S

Lundtoftegårdsvej 93 D

DK—2800 Kgs. Lyngby

Denmark

T: +45 39 55 88 00

F: +45 39 55 88 88

Thrane & Thrane Aalborg A/S

Porsvej 2

DK-9200 Aalborg SV

Denmark

T: +45 39 55 88 00

F: +45 96 34 61 01

USA China

Thrane & Thrane, Inc.

509 Viking Drive, Suites K, L and M

Virginia Beach, VA 23452

USA

T: +1(866) SATCOMS or

+1 (757) 463-9557

F: +1 (757) 463-9581

Thrane & Thrane Shanghai

Representative Office

28J Pufa Tower

588 Pudong Rd(S), Pu Dong

200120 Shanghai

P. R. China

T: +86 21 68 87 87 80

F: +86 21 68 87 71 12

98-122988-DraftB6 iii

Safety Summary 1

The following general safety precautions must be observed during all phases of

operation, service and repair of this equipment.

Failure to comply with these precautions or with specific warnings elsewhere in this

manual violates safety standards of design, manufacture and intended use of the

equipment. Thrane & Thrane A/S assume no liability for the customer’s failure to

comply with these requirements.

Do Not Operate in an Explosive Atmosphere

Do not operate the equipment in the presence of flammable gases or fumes.

Operation of any electrical equipment in such an environment constitutes a

definite safety hazard.

Keep Away from Live Circuits

Operating personnel must not remove equipment covers. Component

replacement and internal adjustment must be made by qualified maintenance

personnel. Do not replace components with the power cable connected. Under

certain conditions, dangerous voltages may exist even with the power cable

removed. To avoid injuries, always disconnect power and discharge circuits

before touching them.

Do Not Service Alone

Do not attempt internal service or adjustments unless another person, capable of

rendering first aid resuscitation, is present.

Do Not Substitute Parts or Modify Equipment

Because of the danger of introducing additional hazards, do not substitute parts

or perform any unauthorized modification to the equipment.

Keep Away from Antenna Front

This device emits radio frequency energy when switched

on. To avoid injury, keep a minimum safety distance of 1

m from the antenna front when the EXPLORER™ 700 is

on. See also the following section FCC Caution.

Only Use Approved Batteries from Thrane & Thrane

Use of non approved batteries may result in explosion, fire, electrical shock or

injury.

Observe Marked Areas

Under extreme heat conditions do not touch areas of the

EXPLORER™ 700 that are marked with this symbol, as it

may result in injury.

Antenna Safety Instructions

98-122988-DraftB6 iv

FCC Caution

Operation of the WLAN within the 5745~5825MHz frequency range is restricted to indoor environments.

FCC Radiation Exposure statement

Transceiver Unit (when separated from the Antenna Unit):

This equipment complies with FCC radiation exposure limits for an uncontrolled environment. This equipment

should be installed and operated at a distance greater than 20 centimetres (8 inches) between the

Transceiver Unit, yourself or any bystander to comply with the Radiation Exposure Requirements.

Antenna Safety Instructions 2

Use Only Manufacturer Supplied Antennas

Antenna Minimum Safe Distance: 1 m

Antenna Gain

Directional, with maximum gain of 14.9 dB reference to isotropic.

The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio

Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.

Antenna Mounting

The antenna supplied by the manufacturer must be located such that during radio transmission, no person or

persons can come closer than the above indicated minimum safe distance to the antenna, i.e. 1 m.

To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum

safe distance shown above, and in accordance with the requirements of the antenna manufacturer or

supplier.

Antenna Substitution

Do not substitute any antenna for the models supplied or recommended by the manufacturer. You may be

exposing people to excess radio frequency radiation. You may contact the manufacturer for further

instructions.

Radiation Warning

You, as the qualified end-user of this radio device, must control the exposure conditions of bystanders to

ensure the minimum separation distance (above) is maintained between the antenna and nearby persons,

for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the requirements of

Occupational/Controlled Exposure Environment, for work-related use. Only use the terminal when persons

are at least the minimum distance from the front face of the antenna.

WARNING! Maintain a separation distance of at least 1 m from the front face of the antenna

to a person.

About the Manual

98-122988-DraftB6 v

About the Manual 3

Intended Readers

This manual is a user manual for the EXPLORER™ 700. The readers of the manual include anyone who is

using or intends to use the EXPLORER™ 700. No specific skills are required to operate the EXPLORER™ 700.

However, it is important that you observe all safety requirements listed in the beginning of this manual, and

operate the EXPLORER™ 700 according to the guidelines in this manual.

Manual Overview

This manual has the following chapters:

•Introduction contains an overview of the BGAN services and a brief description of the system.

•Getting started explains how to insert SIM card and battery, start up the unit, and navigate the display

menus. It also contains a short guide to making the first call.

•Using the display and keypad contains an overview of the display menu system and explains how to use

the menus.

•Using the interfaces explains how to set up and use each interface.

•Using the web interface explains how to use the built-in web interface of the EXPLORER™ 700, and

describes the available menus and settings. It also explains advanced setup of interfaces with the web

interface.

•Maintenance and troubleshooting contains a short troubleshooting guide and explains how to update

software. It also describes and lists the alarm messages that may appear in the handset, and gives

information on where to get further help if necessary.

Typography

In this manual, typography is used as indicated below:

Bold is used for the following purposes:

• To emphasize words.

Example: “Do not touch the antenna front during pointing”.

• To indicate what the user should select in the user interface.

Example: “Select Settings > Interfaces > Bluetooth and click Enabled”.

• To emphasize the paragraph title in cross-references.

Example: “For further information, see Connecting Cables on page…”.

COURIER (with capital letters) is used for the following purposes:

• To indicate text appearing in the display.

Example: “the Main screen shows READY”.

• To indicate low level commands such as AT commands.

Example: “In your terminal program, type ATD”.

98-122988-DraftB6 vi

Table of Contents

Safety Summary ………………………………………………………………………………….iii

Antenna Safety Instructions ………………………………………………………………….. iv

About the Manual ………………………………………………………………………………… v

Chapter 1 Introduction

Welcome …………….……………………………………………………………………………….1

In this chapter ……………………………………………………………………………………..2

The BGAN system ………………………………………………………………………………… 3

The BGAN services ………………………………………………………………………………..5

Features and interfaces of the EXPLORER™ 700 …………………………………………6

Your EXPLORER™ 700 terminal ……………………………………………………………….8

Matrix of services and communication interfaces ……………………………………… 11

What’s next? ………………………………………………………………………………………. 11

Chapter 2 Getting started

In this chapter …………………………………………………………………………………….12

Unpacking and assembling ……………………………………………………………………12

Connecting cables ……………………………………………………………………………….18

Powering the EXPLORER™ 700 …………………………………………………………….. 20

Options for the start-up procedure ………………………………………………………….21

Entering the SIM PIN ………………………………………………………………………….. 23

Pointing the antenna ………………………………………………………………………….. 24

Making the first call ……………………………………………………………………………. 28

Making the first data connection (LAN) ………………………………………………….. 30

What’s next? ……………………………………………………………………………………….31

Chapter 3 Using the display and keypad

In this chapter …………………………………………………………………………………… 32

Menu overview ………………………………………………………………………………….. 32

Display during start-up ……………………………………………………………………….. 34

Display symbols …………………………………………………………………………………. 35

Navigating the display and keypad ……………………………………………………….. 36

The menus ………………………………………………………………………………………… 37

Messages menu …………………………………………………………………………………. 37

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98-122988-DraftB6 vii

Connect menu …………………………………………………………………………………… 38

Calls menu ………………………………………………………………………………………… 38

Settings menu …………………………………………………………………………………… 39

Properties menu ………………………………………………………………………………… 42

Help desk …………………………………………………………………………………………. 44

Dynamic information in the display ……………………………………………………….. 45

What’s next? ……………………………………………………………………………………… 46

Chapter 4 Using the interfaces

In this chapter …………………………………………………………………………………. 47

General ……………………………………………………………………………………………. 47

Tools for setup and use ……………………………………………………………………….. 47

Services and interfaces ……………………………………………………………………….. 48

Enabling or disabling an interface ………………………………………………………… 49

Bluetooth pairing ……………………………………………………………………………..50

What is pairing? …………………………………………………………………………………50

Pairing devices in which you can enter a passkey …………………………………….50

Using a phone or fax machine …………………………………………………………….51

Selecting the call type …………………………………………………………………………..51

Connecting an analog phone or a fax machine ……………………………………….. 53

Connecting an ISDN phone or a G4 fax machine ……………………………………… 54

Connecting a Bluetooth handset …………………………………………………………… 55

Entering the SIM PIN using a phone ……………………………………………………… 56

Making or receiving a phone call with the EXPLORER™ 700 ……………………… 57

Making a call to the EXPLORER™ 700 ……………………………………………………. 58

Dialing functions ………………………………………………………………………………..58

Sending or receiving a fax message ………………………………………………………. 63

Using a computer …………………………………………………………………………….. 64

Choosing an interface for data connection ……………………………………………… 64

Standard or Streaming data …………………………………………………………………. 65

Using the LAN interface ……………………………………………………………………….66

Using the WLAN interface …………………………………………………………………….68

Using the USB interface ………………………………………………………………………. 69

Using a computer with ISDN ………………………………………………………………… 72

Using a computer with Bluetooth ………………………………………………………….. 73

Creating a dial-up connection ………………………………………………………………. 74

Table of Contents

98-122988-DraftB6 viii

Additional interfaces ………………………………………………………………………… 76

Using the EXPLORER™ 700 antenna ……………………………………………………… 76

Using a solar panel …………………………………………………………………………….. 77

Using the I/O interface ………………………………………………………………………… 78

Using the EXPLORER™ Bluetooth Handset charger ………………………………….. 79

What’s next? ……………………………………………………………………………………. 79

Chapter 5 Using the web interface

In this chapter ………………………………………………………………………………….80

Introduction ……………………………………………………………………………………..80

The web interface ……………………………………………………………………………….80

Accessing and navigating the web interface …………………………………………… 82

Entering the SIM PIN in the web interface ………………………………………………85

The Home window ……………………………………………………………………………86

Overview ……………………………………………………………………………………………86

Terminal properties ……………………………………………………………………………. 87

Managing calls and data sessions ………………………………………………………… 87

Pointing using web interface ………………………………………………………………..88

Using the phone book ……………………………………………………………………….89

General usage ……………………………………………………………………………………89

Editing phone book entries …………………………………………………………………..90

Using the Call log ………………………………………………………………………………91

Information on total usage ……………………………………………………………………91

Exporting the call log ……………………………………………………………………………91

Viewing the lists of calls ……………………………………………………………………… 92

Handling messages ………………………………………………………………………….. 93

Sending an SMS message from the EXPLORER™ 700 ……………………………….. 93

Options for messages in the Outbox ………………………………………………………. 94

Options for messages in the Sent folder …………………………………………………. 94

Sending an SMS message to the EXPLORER™ 700 …………………………………… 95

Receiving a message …………………………………………………………………………..95

Options for new SMS messages ……………………………………………………………. 96

Options for SMS messages in the Inbox …………………………………………………. 96

Configuring message settings ………………………………………………………………. 97

Setting up the EXPLORER™ 700 …………………………………………………………99

Accessing the EXPLORER™ 700 settings …………………………………………………. 99

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98-122988-DraftB6 ix

Power up behavior ……………………………………………………………………………… 99

Setting the display backlight and contrast ………………………………………………100

Turning audio indicators on or off ………………………………………………………..100

Enabling activation of stealth mode ……………………………………………………… 101

Setting up the interfaces …………………………………………………………………..102

Enabling/disabling interfaces ………………………………………………………………102

Description of data settings ………………………………………………………………….103

Configuring the USB interface ………………………………………………………………105

Configuring the LAN interface ………………………………………………………………107

Configuring the WLAN interface …………………………………………………………… 110

Configuring the Bluetooth interface ……………………………………………………….113

Pairing Bluetooth devices from the web interface …………………………………….115

Configuring the Phone/Fax settings ……………………………………………………….118

Configuring the ISDN interface ……………………………………………………………..119

Setting a common APN ……………………………………………………………………….120

Properties, software upload and alarm list ………………………………………..121

Viewing the properties of the EXPLORER™ 700 ………………………………………..121

Uploading software …………………………………………………………………………… 122

Viewing the Alarm List ……………………………………………………………………….. 123

Administration …………………………………………………………………………………124

Accessing the administration settings …………………………………………………… 124

Using Profiles …………………………………………………………………………………… 127

Using a Traffic Flow Template ………………………………………………………………130

Help desk and diagnostic report ……………………………………………………….132

Accessing the Help desk …………………………………………………………………….. 132

Generating a diagnostic report ……………………………………………………………. 132

What’s next? ……………………………………………………………………………………132

Chapter 6 Maintenance and troubleshooting

In this chapter ………………………………………………………………………………….. 133

Getting support …………………………………………………………………………………. 133

Uploading software ……………………………………………………………………………134

Maintenance ……………………………………………………………………………………. 134

Options and accessories ……………………………………………………………………..136

Troubleshooting guide ……………………………………………………………………….. 137

Status signaling …………………………………………………………………………………146

Table of Contents

98-122988-DraftB6 x

Alarm messages ………………………………………………………………………………..146

Log files ……………………………………………………………………………………………152

Appendix A Technical specifications

In this appendix …………………………………………………………………………………153

General specifications …………………………………………………………………………153

Battery ……………………………………………………………………………………………..154

Power input ………………………………………………………………………………………155

SIM interface …………………………………………………………………………………….155

Phone interface, 2-port ……………………………………………………………………….156

ISDN interface, 2-port ………………………………………………………………………… 157

LAN interface, 2-port ………………………………………………………………………….158

USB interface …………………………………………………………………………………….159

WLAN Access Point …………………………………………………………………………….160

Bluetooth interface ……………………………………………………………………………..161

Antenna interface on Transceiver …………………………………………………………162

Detachable antenna ……………………………………………………………………………163

EXPLORER™ Bluetooth Handset charger interface …………………………………..164

Solar panel interface ………………………………………………………………………….165

I/O interface ………………………………………………………………………………………165

Serial number labels …………………………………………………………………………..166

Conformity …………..…………………………………………………………………………… 167

Appendix B AT commands

In this appendix …………………………………………………………………………………169

Starting up an AT command session ……………………………………………………..169

List of supported AT commands …………………………………………………………… 170

Glossary ………………………………………………………………………………………………………… 176

Index …………………………………………………………………………………………………………180

98-122988-DraftB6 1

Chapter 1

Introduction 1

Welcome

Congratulations on the purchase of your EXPLORER™ 700!

The EXPLORER™ 700 is a broadband mobile terminal with a detachable antenna, providing high-

speed data and voice communication via satellite through the Broadband Global Area Network

(BGAN).

Just plug in a phone, fax, laptop or PDA, or use the Bluetooth® or WLAN interface, point the

antenna towards the BGAN satellite — and you are online.

EXPLORER™ 700 is an essential evolution in satellite communication for governments,

broadcasters and other organizations dependent on relaying information fast under any condition.

The EXPLORER™ 700 provides access to the highest bandwidth available on the BGAN network –

up to 492 kbps. The system offers multi-user as well as single-user functionality, making it a

flexible solution for a variety of applications.

Chapter 1: Introduction

98-122988-DraftB6 2

Applications include:

• Internet browsing

•Email

• Phone and fax services

• Large file transfers

• Video conferencing and Streaming

• VPN (Virtual Private Network) access to corporate servers

In this chapter

This chapter gives an overview of the BGAN system and services, and introduces the

EXPLORER™ 700.

It also gives an overview of the physical unit and its features and functions.

Chapter 1: Introduction

98-122988-DraftB6 3

The BGAN system

What is BGAN?

The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed

data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate

networks and the Internet, transfer files and make telephone calls.

Coverage

The Inmarsat® BGAN services are based on geostationary satellites situated above the equator.

Each satellite covers a certain area (footprint). The coverage map below shows the footprints of the

BGAN system.

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(ocean region POR)

(ocean region AOR-W)(ocean region IOR)

Note The map depicts Inmarsat’s expectations of coverage, but does not represent a

guarantee of service. The availability of service at the edge of coverage areas fluctuates

depending on various conditions.

The launch of the F-3 satellite will be determined in due course.

Chapter 1: Introduction

98-122988-DraftB6 4

Overview of the BGAN system

A complete BGAN system includes the EXPLORER™ 700 with connected peripherals, the BGAN

satellite, and the Satellite Access Station (SAS). The satellites are the connection between your

EXPLORER™ 700 and the SAS, which is the gateway to the worldwide networks (Internet,

telephone network, cellular network, etc.).

Satellite IP Router

PC

Satellite Access Station

(SAS)

Switch Voice and ISDN

Laptop

Bluetooth

Handset

Circuit Switched Network

Packet Switched Network

EXPLORER™ 700

Chapter 1: Introduction

98-122988-DraftB6 5

The BGAN services

Supported services

The services currently supported by BGAN comprise:

• A Packet Switched connection to the Internet

• A Circuit Switched (Dialed) connection for voice, fax or data

• Short Messaging Service (SMS)

Packet data service

The BGAN network supports different classes of data connection to the Internet.

• Using a Standard data connection, several users can share the data connection

simultaneously. This type of connection is ideal for e-mail, file transfer, and Internet and

intranet access. The user pays for the amount of data sent and received.

• Using a Streaming data connection, you get an exclusive, high-priority connection, ensuring

seamless transfer of data. This type of connection is ideal for time critical applications like live

video over IP. The user pays for the duration of the connection (per minute charge).

Circuit switched (dialed) service

Three types of circuit switched connection are available:

•Standard Voice. A low-tariff connection for voice only. The voice signal is compressed to

4.0 kbps, which reduces the bandwidth use and consequently the tariff.

•3.1 kHz Audio. A high quality connection which can be used for Premium Voice, G3 fax or

analog modem.

The signal is uncompressed 3.1 kHz audio, which allows for optimum voice quality.

•ISDN. A 64 kbps connection used for ISDN speech, G4 fax or 64 kbps UDI/RDI data.

SMS service

The BGAN system provides a Short Messaging Service (SMS) for sending and receiving SMS

messages.

Supplementary services

The BGAN system also provides the following supplementary services:

• Call hold

• Call waiting

•Call forwarding

•Voice mail

• Call barring (using AT commands)

Chapter 1: Introduction

98-122988-DraftB6 6

Features and interfaces of the EXPLORER™ 700

Features

Simultaneous voice and data communication over BGAN

Full duplex, single or multi-user, up to 492 kbps

Support for streaming IP at 32, 64, 128, 256 kbps

Seamless global coverage

Standard LAN, WLAN, USB, ISDN, Bluetooth and Phone/Fax ports

Integral DHCP/NAT wireless router

Built-in web interface allowing you to manage your phone book, messages and calls, and

customize the terminal to your specific needs

10-32 V DC input

100-240 V AC power adapter

Solar panel direct interface

Detachable lightweight antenna with integral transceiver stand and transceiver-to-antenna

range up to 100 m/328 ft

Compact portable unit, sturdy and reliable construction

Humidity, dust, weather and temperature-resistant design

Rapid deployment and take-down

CE, FCC and GMPCS certified

Chapter 1: Introduction

98-122988-DraftB6 7

Overview of interfaces

The EXPLORER™ 700 provides a number of interfaces for connection of various types of

computers, fax devices and phones.

Using the interfaces on page 47 describes how to use each of the available interfaces.

Minimizing power consumption

The EXPLORER™ 700 is designed for minimum power consumption. This means that functions that

are not currently used will automatically go into a “sleep mode” to minimize the power

consumption.

In addition to this automatic sleep mode function, you can disable each of the interfaces if they are

not currently used. Note, however, that you will not be able to use these interfaces until you

enable them again. For information on how to enable/disable interfaces, see Enabling or disabling

an interface on page 49.

Chapter 1: Introduction

98-122988-DraftB6 8

Your EXPLORER™ 700 terminal

Overview

The EXPLORER™ 700 is a compact unit comprising a transceiver with a detachable antenna,

compass, display and keypad, all in one unit.

Display and keypad

The EXPLORER™ 700 has a display and a keypad for displaying status and for changing simple

parameters.

For information on how to use the keypad and display, and for an overview of the display menu

system, see Using the display and keypad on page 32.

Display and

EXPLORER™

Bluetooth Handset

Compass

BGAN Antenna

Keypad

Connector Panel

Battery

Transport Lock

Power indicator

Power Button

Keypad

Display Message indicator

Chapter 1: Introduction

98-122988-DraftB6 9

Light indicators

The EXPLORER™ 700 has two light indicators next to the display: a green power indicator and a

red message indicator.

Green Power indicator

The function of the green Power indicator at the bottom is as follows:

Red Message indicator

The function of the red Message indicator at the top is as follows:

Behavior of green indicator Meaning

Short flash every 2 seconds The EXPLORER™ 700 is on.

Steady light The battery is charging.

Flashing rapidly A charging error has occurred.

For further information, refer to the Troubleshooting Guide on

page 137.

Off No power or Stealth mode.

Behavior of red indicator Meaning

Flashing An alarm is active or

An SMS message has arrived.

Press OK on the keypad to view the alarm(s) or SMS

message(s).a

The red light will keep flashing after OK is pressed if

• there are more SMS messages, or

• an alarm is still active.

For information on alarm messages, see Alarm messages

on page 146.

a. If a computer is connected, you can also view alarms and SMS messages in the built-in web in-

terface in the EXPLORER™ 700. For further information, see Icons in the icon bar on page 83.

Off No messages are present, or the EXPLORER™ 700 is in Stealth

mode.

Chapter 1: Introduction

98-122988-DraftB6 10

User interfaces

The keypad and display are used for pointing the antenna, for displaying status and for changing

simple parameters.

To obtain full access to all features and for ease-of-use, you should use a computer

(a PC, Laptop or similar) and one of the following:

•The web interface. A built-in web interface for easy configuration and daily use. The web

interface is accessed from a computer connected to the EXPLORER™ 700, using an Internet

browser. For further information, see Chapter 5, Using the web interface.

•The BGAN LaunchPad from Inmarsat. BGAN LaunchPad is a computer application used to

control terminals in the BGAN system. LaunchPad is provided on the Inmarsat BGAN CD-ROM

supplied with your EXPLORER™ 700. For information on how to use the LaunchPad, refer to

the manual on the Inmarsat CD-ROM.

Additionally, it is possible to control the EXPLORER™ 700 using AT Commands. Refer to

Appendix B, AT commands.

Antenna

The white part of the EXPLORER™ 700, including the support bracket, is the detachable antenna

module. The antenna module comprises a GPS (Global Positioning System) antenna and a BGAN

antenna. Bluetooth and Wireless LAN antennas are integrated in the transceiver unit.

Compass

The EXPLORER™ 700 also provides a compass to help positioning the

antenna. For further information on how to use the compass, see

Pointing the antenna on page 24.

Battery

The EXPLORER™ 700 comes with a rechargeable battery, which is easily inserted. The battery is

automatically recharged when power is applied to the EXPLORER™ 700. Steady green light

indicates that the battery is charging.

SIM card

The EXPLORER™ 700 has two SIM slots, USIM #1 and USIM #2, located behind the battery. Only

USIM #1 is currently in use. USIM #2 is reserved for future use.

The SIM (Subscriber Identity Module) card used for the EXPLORER™ 700 is a standard SIM card,

which is acquired from the Airtime Provider.

The EXPLORER™ 700 requires a SIM card to go online and to access the settings of the

EXPLORER™ 700. Without a SIM card you can only see the Main screen of the display system

showing battery status etc. Using the web interface, you can view the properties of the

EXPLORER™ 700 and upload software without inserting a SIM card. Upload of software, however,

requires an Administrator user name and password.

Chapter 1: Introduction

98-122988-DraftB6 11

Matrix of services and communication interfaces

The following table shows which services can be accessed from which interfaces, and which types

of equipment can be used.

What’s next?

This chapter has provided an overview of the BGAN system and of the EXPLORER™ 700.

The next chapters will go into more detail about how to set up and use the EXPLORER™ 700. The

following chapter, Getting started, explains how to unpack and start up the EXPLORER™ 700, and

how to point the antenna in order to get the best possible signal.

Service

Interface on the EXPLORER™ 700

Phone/

Fax Bluetooth USB LAN WLAN ISDN Display/

Keypad

Circuit Switched Connection

3.1 kHz

Audio

Analog

telephone

Bluetooth

handset

ISDN

telephone

G3 Fax

machine

G4 fax

machine

Standard

Voice

Analog

telephone

Bluetooth

handset

ISDN

telephone

Data

Computer

with

analog

modem

Computer Computer

(64 kbps

UDI)

Computer

with ISDN

modem

Packet Switched Connection

Data

multi-user

Computer Computer Computer

Data

single-

user

Computer Computer Computer Computer

SMS

Computer Computer Computer Computer Computer

with ISDN

modem

View only

98-122988-DraftB6 12

Chapter 2

Getting started 2

In this chapter

This chapter describes:

• what is included in the delivery,

• how to insert and remove the battery and SIM card, and

• how to start up the EXPLORER™ 700 and make the first call or data session.

Unpacking and assembling

Unpacking

Unpack the EXPLORER™ 700 and accessories and check that the following items are present:

41.5 cm antenna cable

LAN cable

AC/DC adapter/charger

Battery

USB cable

EXPLORER™ 700

Getting Started Kit

— Getting Started leaflet

— Quick Guide

— EXPLORER™ 700 CD-ROM

— BGAN LaunchPad CD-ROM

containing:

10 m antenna cable

Chapter 2: Getting started

98-122988-DraftB6 13

Opening the transport latch

The EXPLORER™ 700 has a transport latch, securing the transceiver and antenna during transport.

Open the latch as shown.

You can now flip up the antenna module

and access the keypad and connectors on

the EXPLORER™ 700.

Chapter 2: Getting started

98-122988-DraftB6 14

Detaching the antenna

You have two options for using the EXPLORER™ 700 antenna:

•Attached. You can go through the pointing process with the antenna and transceiver attached

as one unit. This means you have to move the entire terminal in order to point the antenna

towards the BGAN satellite. If you choose this option, make sure you connect all cables

including the short antenna cable, and enter the PIN code, before pointing the antenna. If

not, you may accidently move the antenna when you connect cables or enter the PIN code.

•Detached. You can detach the antenna and use it as a separate antenna. With the antenna

separated from the transceiver, it is easier to use the transceiver without accidently moving

the antenna. Also, you can choose the optimum location for the antenna while keeping the

transceiver in a more comfortable location.

To detach the antenna, do as follows:

1. Flip up the antenna module.

2. Gently lift the transceiver out of the

antenna frame.

After detaching the antenna connect an antenna cable between the antenna and the

EXPLORER™ 700 as described in Connecting the antenna on page 76.

Chapter 2: Getting started

98-122988-DraftB6 15

Inserting the SIM card

The EXPLORER™ 700 is delivered with the battery separated from the terminal. If the battery is

already inserted, remove it as described in Removing the battery on page 16.

There are two SIM slots in the EXPLORER™ 700, marked USIM #1 and USIM #2. USIM #2 is

reserved for future use.

The SIM card is provided by your Airtime Provider. Insert the SIM card as follows:

1. First press the eject button at the SIM slot

marked USIM #1 to release the SIM card

holder. Use a pen or similar to press the

button.

The SIM card holder is a small plastic

frame designed to hold the SIM card.

2. Take the SIM card holder out and place the SIM card in the holder, with the printed side

visible.

3. Insert the holder with the SIM card into

the SIM slot marked USIM #1.

Place the holder with the printed side

facing down.

4. Press gently until it clicks.

Inserting the battery

Do as follows:

1. Insert the battery.

Make sure the battery is positioned

correctly as shown.

2. Press gently until it locks.

Note Before using the terminal the first time: To ensure accurate information on the battery

capacity you should fully charge, then fully discharge the battery (until the

EXPLORER™ 700 closes down automatically), and finally recharge the battery. The

EXPLORER™ 700 can be used during the discharging process, but the remaining battery

capacity may not be displayed correctly.

For information on how to recharge the battery, see Recharging the battery on page 134.

Chapter 2: Getting started

98-122988-DraftB6 16

Removing the battery

To remove the battery, do as follows:

1. If the transceiver and antenna are attached, open the transport latch and flip up the antenna

module. Then gently lift the transceiver out of the antenna frame.

2. Open the battery latches as shown.

3. Remove the battery.

Chapter 2: Getting started

98-122988-DraftB6 17

Removing the SIM card

To remove the SIM card, first remove the battery as described in Removing the battery on page 16.

Remove the SIM card as follows:

1. Press the eject button next to the SIM

slot marked USIM #1.

Use a pen or similar to press the

button.

2. Remove the SIM card holder.

3. Take the SIM card out of the holder. Reinsert the holder.

Note When the SIM card is removed, you cannot use the display menu system nor make calls

or start data sessions.

Only emergency calls are allowed, and only if permitted by the network.

However, if you have an administrator user name and password, you can upload

software using the web interface. For further information, see Uploading software on

page 122.

Chapter 2: Getting started

98-122988-DraftB6 18

Connecting cables

After inserting SIM card and battery, connect all relevant cables.

Connectors

The connector panel is placed on the side of the EXPLORER™ 700 and has the following

connectors:

• 1 DC power input connector for connection to10-32 V DC.

• 1 USB connector

• 1 Input/Output connector for external control or signaling

• 1 Bluetooth Handset charging connector (marked DC OUT)

• 2 Phone/Fax connectors

• 2 LAN connectors

• 2 ISDN connectors

In addition to the connectors in the connector panel, the EXPLORER™ 700 has two connectors for

connecting the antenna,

• one on the transceiver

and

• one on the antenna

For information on how to connect to a specific interface, see the corresponding section in

Chapter 4, Using the interfaces. The end of this section describes how to connect to power.

Important If you are using the transceiver with the antenna attached, connect the cables

before making the final adjustment of the antenna position. Otherwise you may

accidently move the antenna when you connect the cables.

Chapter 2: Getting started

98-122988-DraftB6 19

Before connecting to power

You can connect to external power or use the battery delivered with your EXPLORER™ 700.

Refer to Power input on page 155 for specifications and pin-out for the DC power input.

If you are connecting to a 100-240 V AC electrical outlet, use the AC/DC adapter included with your

EXPLORER™ 700.

Alternatively, you may connect to 12/24 V DC in a car., or to a solar panel. Note that the battery

must be inserted before you connect the EXPLORER™ 700 to a solar panel.

Connecting to power

You can connect the DC input to power without the battery inserted. Note, however, that if you are

connecting a solar panel, the battery must be inserted.

If the battery is inserted when you apply power to the EXPLORER™ 700, the battery is

automatically recharged.

Connecting to a 100-240 V AC electrical outlet: Connect the AC/DC adapter to the DC power input

on the side of the EXPLORER™ 700. Then connect the power cable between the 100-240 V AC

electrical outlet and the AC/DC adapter.

Connecting to 12/24 V DC in a car: Connect the charger cable between the DC power input of the

EXPLORER™ 700 and the cigarette lighter socket in the car. A suitable charger cable is available

from Thrane & Thrane.

Connecting to a solar panel: The battery must be inserted in the EXPLORER™ 700. Connect your

cable between the solar panel and the DC power input of the EXPLORER™ 700. The battery is

automatically charged. For further information, see Using a solar panel on page 77.

Chapter 2: Getting started

98-122988-DraftB6 20

Powering the EXPLORER™ 700

Automatic power up

The default behavior of the EXPLORER™ 700 is to power up automatically when you connect the

power cable. If you wish, you can change this power up mode, so that the EXPLORER™ 700 is only

powered if the power button is pressed.

For further information on power up mode, see Setting the power up mode on page 40 or Power

up behavior on page 99.

Switching the EXPLORER™ 700 on/off

To switch on the EXPLORER™ 700,push the

Power button next to the display and hold it

down until the green Power indicator lights up.

It normally takes one or two seconds.

To switch off the EXPLORER™ 700, push the power button again and hold it until the display

shows SWITCHING OFF….

After switching on the EXPLORER™ 700 you will

be prompted for a PIN (Personal Identification

Number), unless the PIN is disabled (e.g. using

the BGAN LaunchPad)

For information on the options after power on, see the next section.

WARNING! When the EXPLORER™ 700 is powered on, stay clear of the antenna

front! The antenna emits radio frequency energy, not only when the display shows

DATA ACTIVE. Always keep a minimum distance of 1 m from the antenna front.

Power

button

Power

indicator

Chapter 2: Getting started

98-122988-DraftB6 21

Options for the start-up procedure

Overview of the start-up options

You have different options for the start-up procedure. Each of these options are briefly described

in this section.

For information on how to enter PIN and point the antenna, see the subsequent sections.

The following drawing shows the options available after power on.

The numbers on the drawing refer to the different start-up options described in the following

sections.

Note If the use of PIN is disabled, e.g. from the BGAN LaunchPad, the display sequence is the

same as after successfully entering the PIN. This means that after power on, you will see

the Signal strength screen.

Power on

ENTER PIN?

Cancel OK

ENTER PIN

*-

«Signal Strength»

Cancel OK

«Signal Strength»

Cancel OK

«Main screen» «Main screen»

You can access the

menu system but you

cannot use the BGAN

network.

You can access the

menu system and use

the BGAN network.

«Main screen«

You cannot access the

menu system, and you

cannot use the BGAN

network.

«Main screen»

You cannot access the

menu system, and you

cannot use the BGAN

network, except for

emergency calls, if

allowed by the network.

Menu system Menu system

12

3

Chapter 2: Getting started

98-122988-DraftB6 22

“Full” procedure (1)

After power on, enter the PIN and then point the antenna.

In this mode you have full access to the EXPLORER™ 700, that is you can use the menu system and

communicate on the BGAN network.

The display will show READY when the menu system is not activated.

“Off-line” procedure (2)

After power on, enter the PIN, but cancel pointing.

In this mode you can use the menu system, but are not able to communicate on the BGAN

network.

The display will show POINT NOW? when in the Main screen.

Press S or T to enter the menu system.

When you want to point the antenna, press OK from the Main screen.

“Emergency” procedure (3)

After power on, cancel the PIN and then point the antenna.

In this mode you can only place emergency calls, and only if permitted by the network. You are not

able to access the menu system nor to communicate on the BGAN network (apart from emergency

calls), until you enter the PIN.

The display will show ENTER PIN?

If you press OK you can enter the PIN. No other options are available from the keypad.

From the web interface you can view properties and, if you have an administrator password,

upload software.

Chapter 2: Getting started

98-122988-DraftB6 23

Entering the SIM PIN

Overview

You have to enter a PIN to use the EXPLORER™ 700, unless the use of PINs is disabled e.g. from

the BGAN LaunchPad.

The first time you are asked for a PIN, you can choose to cancel (press C). If you cancel, you are

asked again after pointing is completed. At that point you must enter the PIN to be able to

continue.

Entering the PIN

To enter the PIN using the display and keypad, do as follows:

1. When you are asked for a PIN, press OK.

2. Press S or T a number of times until the

first digit is correct.

3. Press OK to go to the next digit.

When OK is pressed, the previous digit is

indicated by a *.

To correct an entered digit, press C to go back and use the S and T buttons again.

4. After entering the last digit with OK, press OK again to apply the PIN.

For further information on how to use the keypad and display, see Using the display and keypad

on page 32.

You can enter the PIN using a phone or computer connected to the EXPLORER™ 700. For further

information, see Entering the SIM PIN using a phone on page 56 or Entering the SIM PIN in the

web interface on page 85.

Wrong PIN

You have 3 attempts to enter the PIN, before you are asked to enter the PUK (Pin Unblocking Key).

The PUK is supplied with your SIM card.

Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long.

Note At this point the EXPLORER™ 700 may make a sound. This sound is used for pointing the

antenna. To toggle the pointing sound on/off, press S or T.

Important If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and

you have to contact your Airtime Provider for a new SIM card.

Chapter 2: Getting started

98-122988-DraftB6 24

Pointing the antenna

The importance of pointing

In order to obtain the best possible signal at the

lowest possible cost, it is important that the

EXPLORER™ 700 antenna is pointed correctly

towards the satellite.

The antenna must have a clear line of sight to the

satellite without any obstacles blocking the signal,

and the pointing direction of the antenna should be

as accurate as possible.

The next sections describe how to point the antenna for the best possible signal.

Pointing data

If the position of the satellite in relation to the EXPLORER™ 700 is known, you can use the

compass to roughly point the antenna in the right direction. If you know the Azimuth and the

Elevation, you can use this data to adjust the antenna.

•The Azimuth is the horizontal rotation angle relative to

North (moving clockwise).

•The Elevation is the vertical rotation angle relative to

horizontal. This means that an Elevation of 0° corresponds to

the EXPLORER™ 700 being in an upright position, pointing

towards the horizon.

The compass has 7 lines dividing the Elevation scale into 6

spaces. The space between two lines corresponds to 15°.

The Elevation is measured where the lines meet. This compass

shows an Elevation of 30° (2 spaces up from the first line) and an

Azimuth of 270° (antenna pointing towards West).

Important Incorrect pointing may result in poor quality of the signal, and in some cases

retransmission may be necessary. This could mean you will be paying more than

necessary for your transmission.

Note The above explanation assumes that the compass shows the exact orientation. Please

take into consideration the possible deviation and variation that can occur, e.g. because

of the geographical location or the presence of magnetic objects.

N = 0°

S = 180°

E = 90°W = 270°

Front of antenna

Chapter 2: Getting started

98-122988-DraftB6 25

Required signal strength

As a rule of thumb, the signal strength should typically be 45 dBHz or more for the

EXPLORER™ 700 to be able to establish a call or data session. However, the required signal

strength can vary depending on a number of factors, such as weather conditions and location.

Do not block the antenna signal with your hands

Obtaining a GPS fix

The EXPLORER™ 700 must acquire its own location from the GPS satellites before it can register

on the BGAN network. This is called obtaining a GPS fix.

If the antenna is placed in an open location with a wide view to the sky, the EXPLORER™ 700 will

probably obtain the GPS fix automatically while you are pointing towards the BGAN satellite.

However, if part of the view to the sky is blocked, and/or the Elevation is very low, it may

sometimes be difficult for the GPS antenna to “see” a sufficient number of GPS satellites. In such

circumstances, try the following:

1. Place the antenna flat on an even surface pointing straight upwards, with a clear view to as

much of the sky as possible.

2. When the GPS fix is obtained, you can start pointing towards the BGAN satellite.

To see the GPS status, enter the display menu system by pressing S or T and select

PROPERTIES > GPS STATUS. For further information, see Viewing the GPS status on

page 42.

Important When pointing the antenna, do not touch the front of the antenna module. For your

safety, always maintain a distance of minimum 1 m from the front face of the

antenna. Also, if you place your fingers on the antenna you will be blocking the

signal, and the antenna will not work efficiently.

Hold the support bracket and the transport lock of the antenna while pointing.

Chapter 2: Getting started

98-122988-DraftB6 26

Pointing the antenna towards the satellite

You can use the EXPLORER™ 700 with the antenna attached to the transceiver, or you can detach

the antenna from the transceiver and use it as a separate antenna unit. For further information,

see Using the EXPLORER™ 700 antenna on page 76.

To help you obtain the best possible signal strength, the EXPLORER™ 700 uses a pointing sound

from both antenna and transceiver to indicate the signal strength during pointing. The frequency

of the tone increases with the signal strength.

You can toggle the pointing sound on/off by pressing S or Ton the keypad.

Do as follows to point the antenna:

1. While observing the built-in compass of the

EXPLORER™ 700, rotate the antenna left or

right until it points in the correct horizontal

direction, known as the Azimuth. Refer to

Pointing data on page 24.

Hold the transport lock and the support

bracket while moving the antenna. Do not

place your hands on the antenna.

2. Tilt the antenna slowly up or down until it points in

the correct vertical direction, known as the

Elevation.

Hold the transport lock and the support bracket

while moving the antenna. Do not place your hands

on the antenna.

3. After passing the PIN screen, the display shows

the current satellite signal strength. Use this

information to fine-adjust the antenna position

as shown in step 1 and 2.

Remember not to touch the antenna part!

If the right most part of the signal strength bar is grey, it indicates that the level has previously

been higher than the current level.

Important When fine-adjusting the antenna, the display may take a while to update the

signal strength. Wait a second or two after each move to make sure the display

is updated.

Chapter 2: Getting started

98-122988-DraftB6 27

4. When you have the highest signal strength you

can obtain, press OK on the keypad.

The EXPLORER™ 700 now tries to establish a connection to the BGAN network.

The display shows the progress as follows:

•SEARCHING: The EXPLORER™ 700 searches for the network operator. Note that the

search procedure can be very short, so you may not see this text.

•REGISTERING: The EXPLORER™ 700 is registering itself on the network.

If the GPS position has not yet been acquired at this point, the display will show

NO GPS. For further information, see the Troubleshooting Guide on page 138.

•READY or DATA ACTIVE: READY means the EXPLORER™ 700 is registered on the

network and is ready to go online. If you have already connected a computer, the display

shows DATA ACTIVE instead of READY.

CANCEL: If you press C instead of OK, you exit the pointing menu and the display shows the Main

screen with the message POINT NOW?.

If the PIN has been accepted, you now have access to the menu system, but you will not be able to

connect to the BGAN network, because the signal strength has not yet been accepted.

Note The display may show a different text than READY or DATA ACTIVE if there is more

important information to show. For example, the display will show ENTER PIN? if you

pressed C at the first request for a PIN. See also the Troubleshooting Guide on page 138.

Chapter 2: Getting started

98-122988-DraftB6 28

Making the first call

Introduction

After connecting cables, entering the PIN and pointing the antenna, you are ready to make or

receive the first call.

The following sections provide a short guide to making calls. For more detailed information, see

Making or receiving a phone call with the EXPLORER™ 700 on page 57.

Making a call from the EXPLORER™ 700

Your phone must be connected to the relevant interface. For further information, see

•Standard phone: Before connecting to the Phone/Fax interface on page 53

•ISDN phone: Before connecting to the ISDN interface on page 54.

• Bluetooth handset: Pairing devices in which you can enter a passkey on page 50.

To make a call from a phone connected to the EXPLORER™ 700, dial

00 <country code> <phone number> followed by # or off-hook key (# on analog phones and ISDN

phones, off-hook key on Bluetooth handsets).

Example: To call Thrane & Thrane in Denmark (+45 39558800) from an analog phone, dial 00

45 39558800 #

Making a call to the EXPLORER™ 700

To make a call to a phone connected to the EXPLORER™ 700, dial

+870 <Mobile subscriber number>

•+ is the prefix used in front of the country code for international calls. This is 00 when calling

from most countries in Europe and from many other countries.

•Mobile subscriber number: The mobile subscriber number of the EXPLORER™ 700 you are

calling.

If the mobile subscriber numbers of the EXPLORER™ 700 are available on the SIM card, they

are listed in the display menu system of the EXPLORER™ 700 under PROPERTIES >

MOBILE NUMBERS. If they are not available, refer to your airtime subscription.

Example: If you are calling from Denmark and the mobile subscriber number for 3.1 kHz Audio is

772112345 on your EXPLORER™ 700, and you want to make a call to the EXPLORER™ 700 using 3.1

kHz Audio, dial 00 870 772112345.

Note There are two voice numbers, one for 3.1 kHz Audio and one for Standard Voice.

Chapter 2: Getting started

98-122988-DraftB6 29

Making a call from one EXPLORER™ 700 to another EXPLORER™ 700

To make a call from a phone connected to one EXPLORER™ 700 to a phone connected to another

EXPLORER™ 700, dial 00 870 <Mobile subscriber number>.

Receiving a call

To be able to receive a call, the phone must be connected to the correct interface of the

EXPLORER™ 700 (Phone/Fax, ISDN or Bluetooth).

To be able to receive a call with a Bluetooth handset, the handset must be paired with the

EXPLORER™ 700. For information on how to pair Bluetooth devices, see Bluetooth pairing on

page 50.

You can see unanswered calls in the CALLS menu of the display and the web interface.

Note A connected phone will only ring if the call type is set correctly. For information on call

types, see Selecting the call type on page 51.

Chapter 2: Getting started

98-122988-DraftB6 30

Making the first data connection (LAN)

Before connecting to the LAN interface

For the LAN (Local Area Network) interface to work without any further setup, the computer must

be set up to obtain an IP address and a DNS server address automatically.

To check these settings on your computer, do as follows (For Windows® XP):

1. From the Start menu, select Connect To > Show All Connections.

2. Double-click Local Area Connection and click Properties.

3. Select Internet Protocol (TCP/IP) from the list and click Properties.

Make sure both fields are set to obtain an address automatically.

Chapter 2: Getting started

98-122988-DraftB6 31

Connecting to the LAN interface

Do as follows:

1. Connect the LAN cable to the network interface of your computer.

A suitable cable is provided with your EXPLORER™ 700.

2. Connect the other end of the

cable to one of the LAN

connectors on the

EXPLORER™ 700.

3. Start up and point the EXPLORER™ 700 as described earlier in this chapter.

4. Power on the computer.

5. When power up and pointing is completed, check the connection e.g. by starting your Internet

Browser.

You may have to disable the Proxy server settings in your browser. For further information,

see Browser settings on page 81.

What’s next?

After reading this chapter you should be able to start up the EXPLORER™ 700 and make a simple

data or voice connection.

The next chapters provide more information on the user interfaces and the setup of the

EXPLORER™ 700. The following chapter, Using the display and keypad, explains the display menu

system, which is the basic tool for setting up the EXPLORER™ 700.

98-122988-DraftB6 32

Chapter 3

Using the display and keypad 3

In this chapter

This chapter describes how to use the built-in display menu system of the EXPLORER™ 700.

It contains an overview of the entire menu system followed by a description of each menu.

It also explains the symbols and messages that may appear in the display, and describes how to

navigate using the keypad.

Menu overview

Main menu

The items of the main menu are:

•MESSAGES

shows all incoming SMS messages and allows you to open or delete each message or delete

all messages.

•CONNECT

shows a list of the Streaming Profiles that are defined and selected for the LAN interface using

the web interface. The CONNECT menu allows you to start and stop data sessions with the

listed Streaming Profiles.

•CALLS

shows missed, received and outgoing calls (Voice only).

•SETTINGS allows you to

• restart the pointing procedure,

• set display backlight and contrast,

• set audio indications on or off,

• enable or disable each interface,

• enable or disable stealth mode

(a terminal mode where lights and sound are off),

• set the power up mode, and

•restore settings.

•PROPERTIES shows:

• known and accepted Bluetooth devices,

•GPS status,

• IP address, hardware and software numbers,

• IMEI number, mobile subscriber numbers and voice mail numbers, and

• a list of active alarms.

Chapter 3: Using the display and keypad

98-122988-DraftB6 33

•HELP DESK

shows the phone number to the Airtime Provider, if available.

For information on how to navigate in the menu system, see Navigating the display and keypad on

page 36.

Menu drawing

The below drawing shows an overview of the menus in the display menu system of the

EXPLORER™ 700.

The next section shows an overview of the start-up sequence before entering the menu system.

The menus are further described in the following sections of this chapter.

2 SECONDS

5 SECONDS

10 SECONDS

30 SECONDS

60 SECONDS

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

LEVEL 5

LEVEL 6

LEVEL 7

ON

OFF

TIMED

SET LEVEL

AUTOMATIC

SET LEVEL

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

LEVEL 5

LEVEL 6

LEVEL 7

POINTING

MESSAGES

ALARM

ON

OFF

PHONE/FAX

BLUETOOTH

LAN

ISDN

WLAN

ENABLED

DISABLED

PIN Code

Start up

ON

OFF

UNIT SER. NO.

MAIN PCB NO.

HPA PCB NO.

MAC

MAC WLAN

(Pointing)

BLUETOOTH DEVICES

GPS STATUS

TERMINAL

MOBILE NUMBERS

VOICE MAIL NUMBER

ALARM LIST

<message 1>

<message 2>

<message 3>

<message 4>

DELETE ALL

MESSAGES

CONNECT

CALLS

SETTINGS

PROPERTIES

HELP DESK

MISSED

RECEIVED

OUTGOING

POINT NOW

DISPLAY

AUDIO INDICATOR

INTERFACES

STEALTH MODE

POWER UP MODE

RESTORE SETTINGS

1 <device>

2 <device>

3 <device>

4 <device>

5 <device>

6 <device>

7 <device>

IP ADDRESS

HARDWARE

SOFTWARE

IMEI

OPEN

DELETE MESSAGE

AUTOMATIC

MANUAL

BACKLIGHT

CONTRAST

<streaming profile 1>

<streaming profile 2>

<streaming profile 3>

START

STOP

Chapter 3: Using the display and keypad

98-122988-DraftB6 34

Display during start-up

Start-up sequence

There are different options for the start-up procedure. The complete startup procedure is

described in Chapter 2, Getting started.

This section only describes the behavior of the display during normal startup.

After power on you are asked for a PIN:

When you press OK and enter PIN, the signal

strength screen appears.

When you have pointed the antenna and pressed OK to accept the signal strength, the display

shows the progress in the Main screen as follows:

•SEARCHING: The EXPLORER™ 700 is searching for the network operator.

•REGISTERING: The EXPLORER™ 700 is registering itself on the BGAN network.

If the GPS position has not yet been acquired at this point, the display will show

NO GPS. For further information, see the Troubleshooting Guide on page 138.

•READY: The EXPLORER™ 700 is registered on the network and is ready to go online.

If a computer is already connected, the display will show DATA ACTIVE instead of READY.

Main screen

The Main screen is shown after passing the PIN

and pointing screens, and anytime you leave the

menu system.

The Main screen shows the most important status

of the EXPLORER™ 700 such as battery status,

signal strength, and general status.

The Main screen also shows icons for any interfaces that are turned on. In this example, the

interfaces Phone/Fax, Bluetooth, USB and LAN are turned on.

Chapter 3: Using the display and keypad

98-122988-DraftB6 35

Display symbols

Apart from the menu text, the display can show various symbols. Below is a list of the possible

symbols with an explanation to each symbol.

Symbol Explanation

The battery charge level.

When the level is too low (below 10%) the icon flashes. Recharge the

battery as soon as possible.

If no battery is inserted, the symbol is not shown in the display.

The battery is charging.

The signal strength.

Minimum two bars are normally required to be able to make a Standard

Voice call.

Phone/Fax interface is on.

Bluetooth interface is on.

LAN interface is on.

USB interface is on.

Unread message (shown next to the message in the message list)

Read messages (shown next to the message in the message list)

ISDN interface is on.

WLAN interface is on.

The current connection on the BGAN network is not ciphered. Do not

transmit data that requires ciphering.

Chapter 3: Using the display and keypad

98-122988-DraftB6 36

Navigating the display and keypad

Navigating with the keypad

The PIN must be entered before you can access the menu system.

•To access the menu system from the Main screen, press S or T.

•To move up and down in the current menu, press S or T.

•To select the current menu item or setting, press OK.

•To escape the current menu/setting and return to the previous level, press C.

•To see the hidden part of long text strings, press X.

•To move backwards in the menu system, or in long text strings, press W.

•To adjust settings, press S and T.

Short-cuts

The following short-cuts are available in the menu system:

•To exit the menu system, press and hold C for one second. The display returns to the Main

screen.

•To activate/deactivate Stealth mode, Press C+OK.When stealth mode is activated, the display

shows STEALTH ACTIVATED for a moment; then all lights and sounds are turned off.

•To turn Pointing sound on/off, Press S or T from the pointing screen.

This action only applies to the current pointing session. To turn the sound on or off for all pointing

sessions, select

SETTINGS > AUDIO INDICATORS > POINTING and select ON or OFF.

Note In low temperatures the display may respond slowly when a key is pressed. At

temperatures close to -25°C/-13°F the display may even turn black for a moment, e.g.

when you are scrolling through a menu. After 1-2 seconds with no keypad activity the

display will be readable again.

Note For Stealth mode to be available, it must be enabled in the EXPLORER™ 700. Refer

to Enabling or disabling stealth mode on page 40.

Chapter 3: Using the display and keypad

98-122988-DraftB6 37

Display text

When you have not entered the menu system, the Main screen shows the currently most important

information. Refer to Dynamic information in the display on page 45.

CANCEL in the left side of the display means: Press C to cancel the current operation.

OK in the right side of the display means: Press OK to accept the current operation.

The menus

The following sections describe each of the menus in the menu system.

All available settings and status items are explained.

To access the menu system from the

main screen, press S or T.

Messages menu

Viewing the list of messages

To see the list of SMS messages, enter the menu system and select MESSAGES. Each message is

listed with the name (if known) or the number of the sender.

An unopened folder indicates an unread message and an opened folder indicates a read

message.

Use S and T to scroll through the list.

For information on how new messages are presented, see Received messages on page 45.

Opening or deleting received SMS messages

In the MESSAGES list, select the message you want to open or delete and press OK. Then select

one of the following:

•OPEN: to open the selected message.

The display shows the time and the message contents. Use S and T to scroll through the

message and details.

•DELETE: to delete the selected message.

To delete all messages, go to the bottom of the list of messages and select DELETE ALL.

Chapter 3: Using the display and keypad

98-122988-DraftB6 38

Connect menu

Streaming Profiles

Using the web interface you can define a number of Profiles for data transmission. The Streaming

Profiles defined and selected for the LAN interface appear in the CONNECT menu, and can be

started and stopped using the keypad.

Streaming Profiles are Profiles where the Traffic Class is set to Streaming in the Profiles window of

the web interface.

For information on Profiles, see Using Profiles on page 127.

For information on Streaming, see Standard or Streaming data on page 65.

Starting or stopping a Streaming session

To start or stop a Streaming session on the LAN interface, do as follows:

1. Select CONNECT.

2. Select the Streaming Profile you want to start or stop.

The list only shows Profiles that have been selected for the LAN interface.

For information on how to set up the LAN interface, see Configuring the LAN interface on

page 107.

3. Select START or STOP and confirm.

You can also start/stop Streaming sessions using the web interface. For further information, see

Setting up and activating a Streaming connection on page 65.

Calls menu

To see a list of calls or data sessions, select CALLS and then one of the following:

•MISSED: to see a list of incoming calls that were not answered.

•RECEIVED: to see a list of incoming calls that were answered.

•OUTGOING: to see a list of outgoing calls or data sessions.

Select a call from the list to see details such as time, date and phone number. If there was an

error, the call log shows the cause of the error when possible.

When there are more than 100 calls in the list, the oldest calls are automatically deleted to make

room for new calls.

If you need to preserve the call log, you can export it to a file using the built-in web interface. For

further information, see Exporting the call log on page 91.

Important When running a Streaming session you are charged for the time you are

connected. An active Streaming session will stay active until you stop it.

Note Local calls are not registered.

Chapter 3: Using the display and keypad

98-122988-DraftB6 39

Settings menu

Point now

If you need to repoint the antenna after the first pointing process, select SETTINGS > POINT

NOW.

This will bring you to the Pointing screen, described in Pointing the antenna on page 24.

Setting the display backlight

To adjust the backlight of the display, select

SETTINGS > DISPLAY > BACKLIGHT.

From this menu you can set the backlight of the display. Select one of the following:

•ON: to turn the light on.

•OFF: to turn the light off.

•TIMED: to set how long the light should be on after the last key was pressed (2, 5, 10, 30 or

60 seconds).

•SET LEVEL: to set the level of backlight.

Setting the display contrast

To adjust the contrast of the display, select:

SETTINGS > DISPLAY > CONTRAST.

From this menu you can set the contrast of the display. Select one of the following:

•SET LEVEL: to set the contrast manually.

•AUTOMATIC: to let the EXPLORER™ 700 automatically adjust the contrast according to the

temperature.

The contrast of the display is affected by the temperature. The EXPLORER™ 700 can

automatically adjust the contrast so that the display looks the same, regardless of changes in

the temperature.

Turning audio indicators on or off

The EXPLORER™ 700 has audio indicators to indicate an event.

You can turn each of these audio indicators on or off.

Select SETTINGS > AUDIO INDICATOR and select one of the following:

•POINTING: a sound to indicate the signal level during pointing.

•MESSAGES: a sound to indicate that a message has arrived.

•ALARM: a sound to indicate that an alarm is present.

Then select ON or OFF.

Important This function will interrupt any ongoing calls or sessions!

Chapter 3: Using the display and keypad

98-122988-DraftB6 40

Enabling or disabling interfaces

Each interface (except USB) can be disabled to minimize the power consumption. Specially if the

EXPLORER™ 700 is battery powered, it is a good idea to disable unused interfaces.

To turn an interface on or off, select SETTINGS > INTERFACES and select one of the following

interfaces:

• PHONE/FAX

• BLUETOOTH

• LAN

• ISDN

• WLAN

Then select ON or OFF.

Enabling or disabling stealth mode

When the EXPLORER™ 700 is in stealth mode, all lights and sounds are turned off. You can still

use the EXPLORER™ 700, and the display text is readable.

To enable or disable the use of stealth mode, select

SETTINGS > STEALTH MODE and select one of the following:

• ENABLED

•DISABLED

To activate Stealth mode (after enabling Stealth mode), press C+OK on the keypad.

To deactivate Stealth mode, press C+OK again.

Setting the power up mode

By default, the EXPLORER™ 700 starts up automatically when you apply external power. You can

change this mode, so that you always have to press the power button to switch on the

EXPLORER™ 700.

To set the power up mode, select

SETTINGS > POWER UP MODE and select one of the following:

•AUTOMATIC: to have the EXPLORER™ 700 power up automatically when external power is

applied.

•MANUAL: to have the EXPLORER™ 700 power up only when the power button is pressed.

Note Enabling stealth mode will not put the EXPLORER™ 700 into stealth mode, it only

enables the use of stealth mode.

Chapter 3: Using the display and keypad

98-122988-DraftB6 41

Restoring settings

You can restore default values for the settings in the SETTINGS menu, except the contrast

setting. The following settings are restored:

•Backlight

• Audio indicators

• Stealth mode

• Interfaces enabled

•Power up mode

Note that all other settings are left unchanged.

To restore settings, select SETTINGS > RESTORE SETTINGS. Then press OK.

Chapter 3: Using the display and keypad

98-122988-DraftB6 42

Properties menu

Viewing known Bluetooth devices

You can view a list of the Bluetooth devices that are paired with the EXPLORER™ 700. The devices

are listed with their Bluetooth names.

The devices in this list can communicate with the EXPLORER™ 700 without any further setup.

To view the list of known Bluetooth devices, select

PROPERTIES > BLUETOOTH DEVICES.

To see details on a specific Bluetooth device, select the device in the list and press OK.

Viewing the GPS status

The display can show the current GPS status.

To view the GPS status, select PROPERTIES > GPS STATUS.

The GPS status screen can vary, depending on the situation.

• If the GPS position has not yet been obtained,

the display shows the status of each of the 16

GPS satellites as follows:

• If the GPS position is known, the display

shows the GPS position, and whether it is a 2-

dimensional or 3-dimensional position (2D fix

or 3D fix).

• In some cases, the BGAN network does not

allow the position to be displayed to the user.

If this is the case, the display may just show

GPS ACQUIRED. This means that the GPS

position is received, but the user is not

allowed to see it.

This also applies if the EXPLORER™ 700 is not yet registered on the BGAN network, but the

GPS position is received.

Chapter 3: Using the display and keypad

98-122988-DraftB6 43

Viewing terminal properties

You can view properties of the EXPLORER™ 700 such as IP address, hardware numbers, software

version and IMEI number. When contacting Support, please include these numbers.

To view the properties, select PROPERTIES > TERMINAL and select one of the following

options:

•IP ADDRESS to see the IP address of the EXPLORER™ 700. This IP address is used to

access the web interface of the EXPLORER™ 700. The web interface is a built-in web server

used to configure and set up the EXPLORER™ 700. For further information on the web

interface, see Using the web interface on page 80.

•HARDWARE to see the serial number, PCB numbers and MAC addresses of your

EXPLORER™ 700.

•MAC is the MAC address used for the LAN and Bluetooth interface.

•MAC WLAN is the MAC address used for the WLAN interface.

•SOFTWARE to see the software version of the EXPLORER™ 700.

•IMEI to see the IMEI number (International Mobile Equipment Identity) of the

EXPLORER™ 700. This is the unique mobile equipment number that identifies your

EXPLORER™ 700.

Viewing mobile subscriber numbers

If available on the SIM card, the MOBILE NUMBERS menu lists the mobile subscriber numbers

to use when calling the EXPLORER™ 700.

To view the mobile subscriber numbers, select

PROPERTIES > MOBILE NUMBERS.

If the mobile numbers are not available, the display reads

NO INFORMATION AVAILABLE.

Viewing the voice mail number

The EXPLORER™ 700 informs you of any incoming voice mail through the display and through the

web interface.

The voice mail number is the number you call to hear your incoming voice mail.

If available on the SIM card, the PROPERTIES menu shows the voice mail number.

To view the voice mail number, select

PROPERTIES > VOICE MAIL NUMBER.

If the voice mail number is not available, the display reads

NO INFORMATION AVAILABLE.

Note There are two voice numbers, one for 3.1 kHz Audio and one for Standard Voice. For

further information, see Selecting the call type on page 51.

Chapter 3: Using the display and keypad

98-122988-DraftB6 44

Alarm list

If an error is present in the system, an alarm will be issued. For information on how new alarms

are presented, see Display of alarm messages on page 146.

You can always view the list of currently active alarms by entering the menu system and selecting

PROPERTIES > ALARM LIST.

In the alarm list, the alarms are listed with their ID numbers.

To see the name and time stamp of the alarm, press OK. Use S and T to scroll through the name,

ID and time stamp. If the text is too long, press OK (X) to scroll through the rest of the text.

Help desk

If you need support regarding airtime, you may call the Airtime Provider help desk.

To see the help desk number, select HELP DESK in the menu system.

The display will show the name and phone number of your Airtime Provider, if it is available on

the SIM card.

If the information is not available on the SIM card, you can use the built-in web interface of the

EXPLORER™ 700 to store the help desk name and number. For further information, see Accessing

the Help desk on page 132.

Chapter 3: Using the display and keypad

98-122988-DraftB6 45

Dynamic information in the display

Types of display information

Text in the display can be:

• Information of received messages.

• Alarms.

•Status information.

•Request for action.

Received messages

When messages arrive in your EXPLORER™ 700,

the display indicates the number of new messages

that have arrived, and the red message indicator is

flashing.

The messages can be SMS messages or notification of voice mail.

If the message is an SMS message, you can go directly to the message list by pressing OK.

If the message is information of voice mail, you can press OK or C to go back to the Main screen.

The red message indicator will keep flashing until you have collected your voice mail.

To hear your voice mail, call the voice mail service number provided by your Airtime Provider.

To see the voice mail service number, select

PROPERTIES > VOICE MAIL NUMBER

Alarms

When alarms are issued in your EXPLORER™ 700,

the display indicates the number of new alarms,

and the red message indicator is flashing.

For further information, see Display of alarm

messages on page 146.

All alarms are logged in the alarm log. For information on the alarm log, see Alarm log on

page 152.

To view explanations for the alarms that may appear in the display, refer to List of alarms on

page 147.

Chapter 3: Using the display and keypad

98-122988-DraftB6 46

Status information

Status information in the display is normally shown in the lower line of the Main screen.

Examples of status information are: READY, REGISTERING and DATA ACTIVE.

Displaying ongoing transmission

When a call or data session is in progress, the display shows DATA ACTIVE in the Main screen.

Request for action

A request for action, if it is not an alarm, is shown in the lower line of the display. This could be

e.g. POINT NOW? or INSERT SIM.

When the text is a question, press OK to accept.

What’s next?

This chapter has explained how to navigate in the display menu system and how to use it for basic

setup of the EXPLORER™ 700.

The following chapter, Using the interfaces, explains in detail how to set up and use each interface

of the EXPLORER™ 700.

WARNING! When the EXPLORER™ 700 is powered on, stay clear of the antenna

front! The antenna emits radio frequency energy, not only when the display shows

DATA ACTIVE. Always keep a minimum distance of 1 m from the antenna front.

98-122988-DraftB6 In this chapter 47

Chapter 4

Using the interfaces 4

In this chapter

This chapter describes how to use the interfaces of the EXPLORER™ 700. For each connection type

it describes how to connect cables and the necessary setup to establish a connection.

It does not describe advanced configuration of interfaces. For this type of information, refer to the

“Configuring…” sections for the data interfaces in Chapter 5, Using the web interface.

General

Tools for setup and use

Overview

The display and keypad can be used for simple setup, but for enhanced use and for configuration

of interfaces, you need to connect a computer (PC, laptop or similar).

With a computer and a browser, you can use the following to set up the EXPLORER™ 700:

• The built-in web interface of the EXPLORER™ 700

•The BGAN LaunchPad

The web interface of the EXPLORER™ 700

The web interface is a built-in web server for setting up and controlling the EXPLORER™ 700,

using a connected computer with a browser. For information on how to use the web interface, see

Using the web interface on page 80.

The BGAN LaunchPad

BGAN LaunchPad from Inmarsat is a computer application for setting up terminals in the BGAN

system. A CD-ROM with the LaunchPad is included in the delivery. For information on how to use

the LaunchPad, refer to the user guide provided with the LaunchPad.

Chapter 4: Using the interfaces

98-122988-DraftB6 General 48

Services and interfaces

A variety of services can be accessed from different interfaces on the EXPLORER™ 700.

The following table shows the possible combinations of services and interfaces, and which types of

equipment can be used.

Service

Interface on the EXPLORER™ 700

Phone/

Fax Bluetooth USB LAN WLAN ISDN Display/

Keypad

Circuit Switched Connection

3.1 kHz

Audio

Analog

telephone

Bluetooth

handset

ISDN

telephone

G3 Fax

machine

G4 fax

machine

Standard

Voice

Analog

telephone

Bluetooth

handset

ISDN

telephone

Data

Computer

with

analog

modem

Computer Computer

(64 kbps

UDI)

Computer

with ISDN

modem

Packet Switched Connection

Data

multi-user

Computer Computer Computer

Data

single-

user

Computer Computer Computer Computer

SMS

Computer Computer Computer Computer Computer

with ISDN

modem

View only

Chapter 4: Using the interfaces

98-122988-DraftB6 General 49

Enabling or disabling an interface

Overview

By default, all interfaces are enabled. However, you can disable the LAN interface, the ISDN

interface, the WLAN interface, the Bluetooth interface and/or the Phone/Fax interface in order to

minimize the power consumption.

Using display and keypad

To enable or disable an interface using the display and keypad, do as follows:

1. Enter the menu system.

From the Main screen, press S or T.

2. Select SETTINGS > INTERFACES.

3. Select the interface you want to enable or disable.

4. Select ON to enable or OFF to disable.

Using web interface

To enable or disable an interface using the web interface, do as follows:

1. Connect a computer. Refer to the relevant section in this chapter, e.g. Connecting to the LAN

interface on page 67.

2. Access the web interface.

For further information, see The web interface on page 80.

3. From the left navigation pane in the web interface, select

SETTINGS > Interfaces.

4. Select Enabled or Disabled next to the relevant interface.

Note The USB interface cannot be disabled; it is always enabled.

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98-122988-DraftB6 Bluetooth pairing 50

Bluetooth pairing

What is pairing?

Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate with one

another. When this happens, the two devices exchange passkeys and join a pair. The pairing

process only takes place the first time the two devices are connected. Once the two devices have

established a pair, they automatically accept communication when one device recognizes the

other device.

Pairing devices in which you can enter a passkey

This section describes how to pair devices in which you can enter a passkey.

For information on pairing devices with a fixed passkey from your EXPLORER™ 700, see Pairing

Bluetooth devices from the web interface on page 115.

The following procedure presupposes that the EXPLORER™ 700 is configured to be visible to other

Bluetooth devices, and that the Bluetooth interface is turned on. For information on configuration,

see Configuring the Bluetooth interface on page 113.

Do as follows to pair the devices:

1. Start up the EXPLORER™ 700.

For further information, see Getting started on page 12.

2. Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER™ 700.

3. On your Bluetooth device, search for new devices and select the EXPLORER™ 700 when it is

found.

The default Bluetooth name of the EXPLORER™ 700 is EXPLORER 700.

If there is more than one EXPLORER™ 700 in the list, you can use the MAC address to locate

the correct one. To see the MAC address of your EXPLORER™ 700, enter the display menu

system and select PROPERTIES > TERMINAL > HARDWARE > MAC.

4. On your Bluetooth device, enter the passkey of your EXPLORER™ 700.

The default passkey is the serial number of your EXPLORER™ 700. To see the serial number,

look at the label on the back of your EXPLORER™ 700, or enter the menu system and select

PROPERTIES > TERMINAL > HARDWARE > UNIT SER. NO.

The new device is now paired and ready to communicate with the EXPLORER™ 700.

Note The method for pairing devices may vary depending on your Bluetooth device. Consult

your Bluetooth device documentation for information.

Note Maximum 7 devices can be paired with the EXPLORER™ 700. If you have already paired 7

devices you have to unpair a device before you can pair a new one. For information on

how to unpair devices, see Unpairing devices on page 117.

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98-122988-DraftB6 Using a phone or fax machine 51

Using a phone or fax machine

Selecting the call type

Definition

The phone connection can be either a Standard Voice connection or a 3.1 kHz Audio connection.

In the web interface you can set up which type of connection to use by default when you make or

receive a call from the Phone/Fax, ISDN or Bluetooth interface.

When connecting a fax or a modem you must use 3.1 kHz Audio.

Example: If you always have a fax connected to the same Phone/Fax interface you can set this

interface to 3.1 kHz Audio only. This will mean that if an incoming Standard Voice call is received,

this Phone/Fax interface will not ring.

Selecting the default outgoing call type

To select the default call type for outgoing calls, first connect a computer. Refer to the relevant

section in this chapter, e.g. Connecting to the LAN interface on page 67.

For information on how to set up the outgoing call types for ISDN, see Configuring the ISDN

interface on page 119.

For the Phone/Fax or Bluetooth interface, do as follows:

1. Access the web interface.

For further information, see The web interface on page 80.

2. Select SETTINGS > Interfaces.

3. Select the relevant Phone/Fax or Bluetooth interface.

4. At Outgoing calls, select Standard or 3.1 kHz Audio.

Up to 7 Bluetooth devices can be connected to the Bluetooth interface. Remember to set the

call type for each handset in the BLUETOOTH VOICE DEVICES list.

Overriding the default outgoing call type

To override the default setting for a specific outgoing call, do as follows:

•To use Standard Voice for the call,

dial 1* before the number.

•To use 3.1 kHz Audio for the call,

dial 2* before the number.

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Example: To make a call to Thrane & Thrane in Denmark (+45 39558800), forcing the connection

to use Standard Voice, dial 1* 0045 39558800 followed by # if calling from an analog or ISDN

phone, or off-hook key if calling from a Bluetooth handset.

Phone numbers for incoming 3.1 kHz Audio and Standard Voice

3.1 kHz Audio and Standard Voice have separate phone numbers. This way, a person calling a

phone connected to the EXPLORER™ 700 can select whether to use 3.1 kHz Audio or Standard

Voice, simply by using one of the two phone numbers.

If the Mobile subscriber numbers are available on the SIM card you can look them up, using either

the display menu system or the web interface.

To view the phone numbers for Standard Voice and 3.1 kHz Audio, do one of the following:

• Select PROPERTIES > MOBILE NUMBERS in the display menu system, or

• access the web interface and select PROPERTIES. The numbers are listed in the field Mobile

subscriber numbers. For further information, see The web interface on page 80.

If the numbers are not available in the display menus nor the web interface, refer to your airtime

subscription.

For information on how to make a call to the EXPLORER™ 700, see Making a call to the

EXPLORER™ 700 on page 58.

Selecting the incoming call type

To select which call types are accepted for an incoming call, first connect a computer. Refer to the

relevant section in this chapter, e.g. Connecting to the LAN interface on page 67.

For information on how to set up the incoming call types for ISDN, see Configuring the ISDN

interface on page 119.

For the Phone/Fax or Bluetooth interface, do as follows:

1. Access the web interface.

For further information, see The web interface on page 80.

2. Select SETTINGS > Interfaces.

3. Select the relevant Phone/Fax or Bluetooth interface.

4. At Incoming Calls, check Standard or 3.1 kHz Audio or both. For Bluetooth, remember to set

the call type for each handset in the BLUETOOTH VOICE DEVICES list.

If the call type used for a call to the EXPLORER™ 700 is not selected in the web interface, the

connected phone will not ring.

Note This will not change the default call type, only the type used for the ongoing call.

Note The call type you are using must be selected in the web interface (refer to the next

section).

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98-122988-DraftB6 Using a phone or fax machine 53

Connecting an analog phone or a fax machine

Before connecting to the Phone/Fax interface

To connect a phone or a fax machine to one of the Phone/Fax connectors, you need an analog

telephone cable with an RJ-11 connector. For specifications and pin-out, refer to Phone interface,

2-port on page 156.

Connecting to the Phone/Fax interface

Do as follows:

1. Connect the cable to your phone or fax machine.

2. Connect the other end of the

cable to one of the Phone/Fax

connectors on the

EXPLORER™ 700.

3. Power up the EXPLORER™ 700 and point the antenna as described in Pointing the antenna on

page 24.

4. Check the connection by making a phone call or sending a fax.

See Making or receiving a phone call with the EXPLORER™ 700 on page 57 or Sending or

receiving a fax message on page 63.

If connection fails, check that the interface is enabled in the EXPLORER™ 700.

If the analog phone icon is not present in the display Main screen and in the Home window of the

web interface, the interface is disabled.

See Enabling or disabling an interface on page 49.

If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 140.

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98-122988-DraftB6 Using a phone or fax machine 54

Connecting an ISDN phone or a G4 fax machine

Before connecting to the ISDN interface

To connect a phone or a fax machine to one of the ISDN connectors, you need an ISDN cable with

an ISDN connector. For specifications and pin-out, refer to ISDN interface, 2-port on page 157.

Connecting to the ISDN interface

The ISDN interface supports connection of up to 8 devices per ISDN interface. However, if you are

going to connect more than one device per interface, the devices must be self-powered. The ISDN

interface can supply maximum 1 W.

The Core network presently only supports one 64 kbps ISDN channel per subscription.

Do as follows:

1. Connect the ISDN cable to your phone or fax machine.

2. Connect the other end of the

cable to one of the ISDN

connectors on the

EXPLORER™ 700.

3. Power up the EXPLORER™ 700 and point the antenna as described in Pointing the antenna on

page 24.

4. Check the connection by making a phone call or sending a fax.

See Making or receiving a phone call with the EXPLORER™ 700 on page 57 or Sending or

receiving a fax message on page 63.

If connection fails, check that the interface is enabled in the EXPLORER™ 700.

If the ISDN icon is not present in the display Main screen and in the Home window of the web

interface, the interface is disabled.

See Enabling or disabling an interface on page 49.

If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 141.

Important The ISDN interface and the LAN interface use the same connector type. Be

careful not to connect to the wrong interface.

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98-122988-DraftB6 Using a phone or fax machine 55

Connecting a Bluetooth handset

Before connecting a Bluetooth handset

To use a Bluetooth handset with the EXPLORER™ 700, you first have to pair the two devices.

For information on pairing devices, see Bluetooth pairing on page 50.

The Bluetooth handset must be placed within a maximum distance of 100 m from the

EXPLORER™ 700. Note that this is the maximum distance in open air; the actual maximum

distance may be shorter, depending on the environment. In an office environment, you should be

able to establish a connection across the adjoining 2-3 rooms.

Connecting a paired Bluetooth handset

This section does not describe configuration of the Bluetooth interface. For information on

configuration, see Configuring the Bluetooth interface on page 113.

If the devices are already paired, do as follows to connect:

1. Power up the handset and the EXPLORER™ 700.

2. Place the handset close to the EXPLORER™ 700.

3. Turn on Bluetooth on your device.

The Bluetooth connection should now be established, and you are ready to make a call.

If connection fails, check that the interface is enabled in the EXPLORER™ 700.

If the Bluetooth icon is not present in the display Main screen and in the Home window of the web

interface, the interface is disabled.

See Enabling or disabling an interface on page 49.

If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 142.

For information on how to make and receive calls, see Making or receiving a phone call with the

EXPLORER™ 700 on page 57.

Note The Bluetooth and WLAN interfaces may interfere with each other if they are both active.

For optimum performance, do not use Bluetooth and WLAN simultaneously, or use

WLAN mode 802.11a (5 GHz) if possible.

Note Maximum 7 devices, including voice and data devices, can be connected at the same

time.

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Entering the SIM PIN using a phone

Entering the PIN

If you have a phone connected to the EXPLORER™ 700, you can use it to enter the PIN at start up,

as an alternative to the keypad.

When the EXPLORER™ 700 is waiting for a PIN, you will hear 2 beeps — pause — 2 beeps — etc. in

your phone.

You simply dial the PIN the same way you would dial a phone number:

•For an analog or ISDN phone, take the phone off hook and dial <PIN> followed by #. When

you hear a “busy” tone or a dialing tone, the PIN has been accepted and you can put the

phone back on hook.

•For a Bluetooth handset, dial <PIN> and press off hook key. When you hear a “busy” tone or a

dialing tone, the PIN has been accepted and you can press the on hook key.

Wrong PIN

If, instead of the busy tone or dialing tone, you continue to hear 2 beeps — pause — 2 beeps — etc., it

means the PIN was wrong. Check that you have the correct PIN and try again.

If a wrong PIN has been entered three times, you will hear 3 beeps — pause — 3 beeps — etc. This

means you have to enter the PUK (PIN Unblocking Key) provided with your SIM card.

After entering the PUK, you must enter a new PIN of your own choice (4 to 8 digits long).

Dial the following:

<PUK> * <New PIN> * <New PIN> followed by # or off-hook key.

Example: If the PUK is 87654321 and the new PIN is 1234, dial

87654321 * 1234 * 1234 followed by # or off-hook key.

If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact your Airtime

Provider for a new SIM card.

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Making or receiving a phone call with the EXPLORER™ 700

Analog phone, ISDN phone or Bluetooth handset

First connect your phone to the relevant interface. For further information, see Before connecting

to the Phone/Fax interface on page 53, Before connecting to the ISDN interface on page 54, or, for

the Bluetooth handset, Pairing devices in which you can enter a passkey on page 50.

Making a call

You have two methods for making a call:

•Short Dial. If the number is in the phone book of the EXPLORER™ 700, you can use the Short

Dial number, which is found in the first column of the phone book in the web interface. See

Short dial on page 90.

Simply dial 0 <Short Dial> followed by # or off-hook key.

Example: To call entry number 4 in the phone book,

dial 04 followed by # or off-hook key.

•Manual Dial. To make a call, dial

00 <country code> <phone number> followed by # or off-hook key.

Example: To call Thrane & Thrane in Denmark (+45 39558800) from an analog or ISDN

phone, dial 00 45 39558800 #

If there was an error establishing the connection, the web interface and the display of the

EXPLORER™ 700 show an error message. Refer to the Troubleshooting Guide on page 140.

Receiving a call

To be able to receive a call, the phone must be connected to the relevant interface on the

EXPLORER™ 700.

By default, all devices connected to the Phone/Fax interface, the ISDN interface or the Bluetooth

interface will ring when one of the mobile subscriber numbers is called. Note, however, that this

depends on the call type settings. Refer to Selecting the incoming call type on page 52.

Information of missed calls is stored in the call log of the EXPLORER™ 700. You can view the call

log with the display menu system or the web interface. See Calls menu on page 38 or Viewing the

lists of calls on page 92.

Note There are different methods for activating a call, depending on the type of phone:

•Analog phone or ISDN phone: Dial # after the number.

•Bluetooth handset: Press the off-hook key after the number.

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Making a call to the EXPLORER™ 700

To make a call to a phone connected to the EXPLORER™ 700, dial

+870 <Mobile subscriber number>

•+ is the prefix used in front of the country code for international calls. This is 00 when calling

from countries in Europe and from many other countries.

•Mobile subscriber number. If the mobile subscriber numbers are available on the SIM card,

you can look them up using the display menu system or the web interface.

•Display menu system:

Enter the menu system and select PROPERTIES > MOBILE NUMBERS.

•web interface:

If a computer is connected, access the web interface, select PROPERTIES and locate the

Mobile subscriber numbers section. For further information on the web interface, see The

web interface on page 80.

If the mobile subscriber numbers are not available in the display menu system nor the web

interface, refer to your airtime subscription.

Dialing functions

Overview

There are a number of dialing functions available in the EXPLORER™ 700.

The following list shows the allocated special-purpose numbers for the EXPLORER™ 700.

Note There are two Voice numbers, one for 3.1 kHz Audio and one for Standard Voice.

Number Function

0 * followed by # or off-hook key Redial last called number on this interface.

00 * followed by # or off-hook key Redial last answered call on this interface.

Note: If the last answered number is an unlisted

number, you will not be allowed to dial back.

0 followed by one of the numbers 1—199

and # or off-hook key

Short dial phone numbers in phone book.

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Apart from the numbers above, the EXPLORER™ 700 uses the following dialing prefixes:

•1* before the phone number will force the connection to use Standard Voice.

•2* before the phone number will force the connection to use 3.1 kHz Audio.

•#31# before the phone number will hide the callers phone number to the recipient.

•*31# before the phone number will show the callers phone number to the recipient where it

would otherwise be hidden, e.g. because the number is an ex-directory number.

•R is used during a call to indicate that the following key-presses should activate a

supplementary services function. The supplementary services functions supported by the

EXPLORER™ 700 are described in the subsequent sections.

Making local phone calls

You can make local calls between phones connected to the EXPLORER™ 700.

Local phone numbers always start with 0.

For an overview of the numbers, see Overview on page 58.

To make a local call, dial

<local number> followed by # or off-hook key.

Up to 7 Bluetooth handsets can be connected at the same time, but only one call can be active on

the Bluetooth interface.

0200 followed by # or off-hook key Local call broadcast to all Bluetooth handsets.

All connected Bluetooth handsets will ring. The

first handset that answers, takes the call.

0 followed by one of the numbers

201—207 and # or off-hook key

Local call to Bluetooth handset.

0300 followed by # or off-hook key Local call broadcast to both analog phones.

0 followed by one of the numbers

301—302 and # or off-hook key

Local call to analog phone.

0400 followed by # or off-hook key Local call broadcast to all ISDN phones.

0 followed by one of the numbers

401—408 and # or off-hook key

Local call to ISDN phone on port 1.

0 followed by one of the numbers

411—418 and # or off-hook key

Local call to ISDN phone on port 2.

0900 followed by # or off-hook key Local call broadcast to all handsets.

Number Function

Note You cannot make local calls between two Bluetooth handsets through the

EXPLORER™ 700. You can only make local calls between an analog or ISDN phone and a

Bluetooth handset, or between an analog phone and an ISDN phone.

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You can look up the local Bluetooth phone numbers in the display or in the web interface as

follows:

•Display

Enter the menu system and select PROPERTIES > BLUETOOTH DEVICES. The list

shows all accepted Bluetooth devices with local number and Bluetooth name.

•web interface

Access the web interface and select

SETTINGS > Interfaces > Bluetooth > Paired Devices.

The paired voice devices are listed with their local phone numbers.

Local numbers of analog phones and ISDN phones are assigned according to the table in

Overview on page 58. Note that if you are using local numbers for ISDN devices, the numbers

must be programmed in the devices.

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98-122988-DraftB6 Using a phone or fax machine 61

Handling waiting calls

During a call, if a second party attempts to make contact with you, you will hear a Call Waiting

indication. The Call Waiting indication is two beeps and a pause of 3 seconds, then two beeps

again etc. If no action is taken, the waiting call is released after a time out period.

When you receive a Call Waiting indication, you have the following options:

Holding a call

During a call, you may place the initial call on hold while another call is made.

Note The phone must have an R key to be able to use these functions.

The EXPLORER™ Bluetooth Handset uses a softkey in stead of the R key.

If you want to: Do as follows:

Clear the current call,

and accept the waiting call.

Press R 1 #, within the time out period.

Hold the current call,

and accept the waiting call.

Press R 2 #, within the time out period.

Ignore the waiting call. Take no action.

Reject the waiting call. Press R 0 #, within the time out period.

Note The phone must have an R key to be able to use these functions.

The EXPLORER™ Bluetooth Handset uses a softkey in stead of the R key.

If you want to: Do as follows:

Place a call on hold. Press R 2 #.

Place the existing call on hold and establish a

new call.

Press R and dial the second phone number

followed by #.

Shuttle between the two calls. Press R 2 #

(irrespective of whether the second call was

acquired using Call Hold or acceptance of Call

Waiting.)

Clear the held call, if no waiting call exists. Press R 0 #.

Clear an active call and return to the held call. Press R 1 #.

Note that this is only possible if no waiting

call exists.

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Transferring a call

When you receive a call, you can transfer this call to another phone or headset connected to the

EXPLORER™ 700.

To transfer the incoming call to another phone or headset, do as follows:

1. Press R 4 * <local number> #.

The phone or headset with the local number you dialed starts to ring.

If your phone and the recipient’s phone or headset are both Bluetooth devices, your phone is

now disconnected. When the call is answered, a connection is established between the initial

caller and the new recipient.

2. If only one or none of the devices are Bluetooth devices, you have two options.

• Hang up. The phone or headset you transferred the call to continues to ring. When the call

is answered, a connection is established between the initial caller and the new recipient.

• Do not hang up. When the new recipient answers, you can have a conversation before

hanging up. When you hang up, the call is handed over to the initial caller.

Note The phone must have an R key to be able to use these functions.

The EXPLORER™ Bluetooth Handset uses a softkey in stead of the R key.

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Sending or receiving a fax message

Handling delays

When sending or receiving fax messages over satellite, both fax units must be capable of handling

longer delays without timing out. Some fax machines have an Overseas mode, which enables the

unit to handle the long delays.