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  USER’S MANUAL…
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  Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

• Page 3: Table Of Contents

  Guidelines for safe battery usage…. 8 Optimizing battery life ……56 Internal battery ……..10 Checking the battery level ……. 57 Your Acer notebook tour Battery-low warning……… 57 Screen view ……….11 Traveling with your computer Keyboard view ……..12 Disconnecting from the desktop..

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  • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software…

• Page 5: First Things First

  We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer.

• Page 6: Basic Care And Tips For Using Your Computer

  Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

• Page 7: Taking Care Of Your Ac Adapter

  1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.

• Page 8: Guidelines For Safe Battery Usage

  • The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty.

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  • Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved ones. This notebook uses a Lithium-based battery. Do not use it in a humid, wet or corrosive environment.

• Page 10: Internal Battery

  Please refer to www.acer.com for battery shipping documents. Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. Recharge the battery by following the instruction included in the…

• Page 11: Your Acer Notebook Tour

  O U R C E R N O T E B O O K T O U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view Icon Item…

• Page 12: Keyboard View

  12 — Your Acer notebook tour Keyboard view AN515-44 / AN515-55 AN517-52 Icon Item Description For entering data into your Keyboard computer. See «Using the keyboard» on page 18.

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  Your Acer notebook tour — 13 Icon Item Description Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Touchpad Press down firmly on the touchpad surface to perform a left click. Press down firmly on the lower right corner to perform a right click.

• Page 14: Left View

  14 — Your Acer notebook tour Left view Icon Item Description Kensington lock Connects to a Kensington- slot compatible security lock. Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Connects to an Ethernet 10/100/ Ethernet (RJ-45) 1000-based network.

• Page 15: Right View

  Your Acer notebook tour — 15 Right view Icon Item Description Connects to USB devices with a USB Type-C connector. USB Type-C Supports USB 3.2 Type-C, Gen 2 port with transfer speeds up to 10 Gbps. USB port with power-off Connects to USB devices.

• Page 16: Rear View

  16 — Your Acer notebook tour Rear view Icon Item Description Connects to an AC adapter. DC-in jack Note: Please press the AC adapter into the tunnel to the power connector. You will feel a click indicating it is connected. Then, check the light of battery indicator shows amber while charging.

• Page 17: Base View

  Your Acer notebook tour — 17 Base view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Speakers Deliver stereo audio output.

• Page 18: Using The Keyboard

  18 — Using the keyboard S I N G THE K E Y B O A R D The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.

• Page 19: Windows Keys

  Using the keyboard — 19 Hotkey Icon Function Description Turns the display screen Fn + F6 Display off backlight off to save power. Press any key to return. Touchpad Turns the built-in touchpad on Fn + F7 toggle and off. Speaker Fn + F8 Turns the speakers on and off.

• Page 20: Using The Precision Touchpad

  20 — Using the Precision Touchpad S I N G THE RECISION O U C H P A D The touchpad controls the arrow (or ‘cursor’) on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.

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  Using the Precision Touchpad — 21 Two-finger pinch Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture. Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. •…

• Page 22: Changing Touchpad Settings

  22 — Using the Precision Touchpad The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response.

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  Using the Precision Touchpad — 23 you can adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.

• Page 24: Recovery

  Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update & Security and then click Recovery.

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  Recovery — 25 3. Plug in the USB drive (or a portable external hard drive) and click + to add a drive. Select the USB drive from the drop-down list. 4. Click More options to select back-up options which best fit your needs, such as schedule the backup interval, how long you want…
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  26 — Recovery to keep those backups (default is Forever), which folders to be backed up or be excluded. Click Back up now to continue. 5. Follow the process until it completes. 6. Unplug the USB drive (or a portable external hard drive) and label it clearly.

• Page 27: Backing Up Your Wireless And Lan Drivers

  Recovery — 27 Backing up your wireless and LAN drivers Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system. 1. From Start, select Care Center then Recovery Management. 2.

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  28 — Recovery 3. Click Go to Backup and Restore (Windows 7).
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  Recovery — 29 4. Click Security and Maintenance in the bottom left of the page and click Recovery.
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  30 — Recovery 5. Select Create a recovery drive to open the Recovery Drive window. 6. Make sure Back up system files to the recovery drive is selected and click Next.
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  Recovery — 31 7. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 8. Everything on the drive will be deleted. Click Create to continue. 9. You will be shown the backup progress on the screen. 10.Follow the process until it completes.

• Page 32: Restoring Your Computer

  32 — Recovery Important Write a unique, descriptive label on the backup, such as ‘Windows Recovery Backup’. Make sure you keep the backup in a safe place that you will remember. Note Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger.

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  Recovery — 33 3. Click Get started to Choose an option. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. If you’d like not to restore apps and setting that came with your PC, go to Change settings and turn off the option to not restore preinstalled apps that came with this PC before proceeding the restore progress.

• Page 34: Reset This Pc And Remove Everything

  34 — Recovery 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. This will take a while and your PC will restart. 5.

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  Recovery — 35 2. Select the Restore tab and click Get Started to open the Recovery window.
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  36 — Recovery 3. Click Get started to Choose an option. Select Remove everything to reset your PC back to its factory default. 4. Click Change settings to choose restore settings (Data erasure and Data drives) which best fit your needs. Then click Confirm to continue.
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  Recovery — 37 Make sure all settings are properly made, c lick Next to continue. Warning Turn on «Data erasure» will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 6. Click Reset to continue. 7.

• Page 38: Using A Bluetooth Connection

  38 — Using a Bluetooth connection SING A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth-enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards.

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  Using a Bluetooth connection — 39 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.

• Page 40: Connecting To The Internet

  Acer notebook computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network…

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  Connecting to the Internet — 41 management options to turn your wireless network on/off or control what is shared over the network. To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice.
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  42 — Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.

• Page 43: Connecting With A Cable

  Connecting to the Internet — 43 Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you’ll be ready to get online.

• Page 44: Nitrosense

  44 — NitroSense I T R O E N S E Call up the NitroSense UI with a single touch of the dedicated NitroSense key to instantly provide a user interface for system configuration and also display system information. Better audio delivers a competitive edge as well as a more immersive experience.

• Page 45: Fan Control

  Power Plan You can use various power plan to achieve optimal power usage in different scenarios. Note The Balance Acer Optimized mode is only supported on preload operating system.

• Page 46: Monitoring

  Hover on the bar to show information for the time. NitroSense Acer TrueHarmony settings Click the Settings icon to change settings for your Nitro system. You can enable/disable Sticky keys or Windows and menu key.

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  NitroSense — 47 To get a different audio experience, you can click Acer TrueHarmony icon to adjust the audio mode. Note Function varies depending on configuration.

• Page 48: 48 — Bluelight Shield

  48 — Bluelight Shield L U E L I G H T H I E L D The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu.

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  Keeping your computer and data safe… In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery…

• Page 50: Securing Your Computer

  50 — Securing your computer E C U R I N G Y O U R C O M P U T E R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —…

• Page 51: Entering Passwords

  Securing your computer — 51 Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.

• Page 52: Bios Utility

  52 — BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer’s BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

• Page 53: Power Management

  Power management — 53 OWER M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.

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  54 — Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.

• Page 55: Battery Pack

  Battery pack — 55 A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.

• Page 56: Optimizing Battery Life

  56 — Battery pack Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn’t been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45°…

• Page 57: Checking The Battery Level

  Battery pack — 57 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery’s present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

• Page 58: Traveling With Your Computer

  58 — Traveling with your computer R A V E L I N G WI T H YOUR C O M P U TE R This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories:…

• Page 59: What To Bring To Meetings

  Traveling with your computer — 59 When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.

• Page 60: What To Take With You

  60 — Traveling with your computer What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •…

• Page 61: Traveling With The Computer

  Traveling with your computer — 61 Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client’s office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home.

• Page 62: Traveling Internationally

  62 — Traveling with your computer Traveling internationally Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving from country to country. Preparing the computer Prepare the computer as you would normally prepare it for traveling.

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  Ports and connectors… In this section you will find: • Information on the ports and connectors fitted to your computer…

• Page 64: Universal Serial Bus (Usb)

  USB) and USB 3.2 Gen 1/Gen 2 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 1/Gen 2 ports have a blue tongue. For best performance, USB 3.2 Gen 1/Gen 2 devices should always be plugged into USB 3.2 Gen 1/Gen 2 ports.

• Page 65: Usb Type-C Port

  The Type-C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.2 (SuperSpeed USB, 10 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video support).

• Page 66: Video And Audio Connectors

  66 — Video and audio connectors ID EO A N D A U D I O C O N N E C T O R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration. Connecting a monitor 1.

• Page 67: Hdmi

  HDMI — 67 H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.

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  Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information…

• Page 69: Frequently Asked Questions

  Frequently asked questions — 69 R E Q U E N T L Y A SK ED Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one.

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  70 — Frequently asked questions No audio is heard from the computer. Check the following: • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. •…

• Page 71: Requesting Service

  1. If there is a D2D Recovery setting in Main, make sure it is Enabled. 2. Exit the BIOS utility and save changes. The system will reboot. Note To access the BIOS utility, press F2 when you see the Acer logo during boot For more information, see Restoring your computer on page…

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  72 — Frequently asked questions You are required to provide the following information: Name: Address: Telephone number: Machine and model type: Serial number: Date of purchase:…

• Page 73: Tips And Hints For Using Windows 10

  F r e q u e n t ly a sk Frequently asked questions — 73 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we’ve created a few pointers to help you get started.

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  74 — Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings >…

• Page 75: How Do I Set The Alarm

  Frequently asked questions — 75 Can I make tiles bigger or smaller? Yes, you can. Right-click on a tile and select Resize. Select a size from the menu that appears. Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type ‘Resolution’ in the text box to display the results;…

• Page 76: Where Are My Apps

  76 — Frequently asked questions 8. Select On or Off to activate or deactivate the alarm. Hour Minutes Save Delete Note The alarm will only sound if your computer is awake at the set time. Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open.

• Page 77: What Is A Microsoft Id (Account)

  Frequently asked questions — 77 How do I install apps? You will need to have a Microsoft ID to purchase and download apps from Microsoft Store. I can’t find apps like Notepad and Paint! Where are they? Move your cursor to the lower left-hand corner of the screen and click search box.

• Page 78: Where Can I Get More Information

  78 — Frequently asked questions Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com…

• Page 79: Troubleshooting

  F r e q u e n t l y a s ke d q ue s t io n s Frequently asked questions — 79 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.

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  80 — Frequently asked questions Error messages Corrective action Hard disk 0 Contact your dealer or an authorized service extended type center. error Contact your dealer or an authorized service I/O parity error center. Keyboard error or Contact your dealer or an authorized service no keyboard center.

• Page 81: Internet And Online Security

  Internet and online security — 81 N T E R N E T A N D ONLI NE S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 85).

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  82 — Internet and online security modem and the telephone simultaneously on a single phone line. This type of connection is recommended only if you have limited use of the internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g.

• Page 83: Network Connections

  Internet and online security — 83 your computer, or may require an external device, such as a USB modem or even an appropriately equipped mobile phone. Note If your computer includes a SIM card slot, you require a compatible SIM card and a contract with a cellular provider.

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  84 — Internet and online security Components of a wireless LAN To set up your Wireless network at home you need to have the following: Access point (router) Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network.

• Page 85: Surf The Net

  Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!

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  86 — Internet and online security Ensure your software is up to date Cybercriminals rely heavily upon software platform vulnerabilities, as they are the easiest way to sneak malware into a user’s device unnoticed, sometimes with little action on the user’s part.
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  Internet and online security — 87 Common threats cybercriminals use Now you know a few very common ways cybercriminals try to sneak onto your device or trick you into providing private information to them directly. Here are a few of the types of malware they like to deploy once they’ve got into a device and what to do if you’re ever infected.
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  88 — Internet and online security What to do if you’re infected: If you’re infected you probably don’t realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot.
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  Internet and online security — 89 can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of the same connection. For more tips on how to stay safe Good security habits can reduce your exposure to online crime.