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HP LaserJet P2035, LaserJet P2055 service manual

HP LaserJet P2050 and P2030 Series Printers

Service Manual

HP LaserJet P2030 Series and HP LaserJet

P2050 Series Printers

Service Manual

Copyright and License

© 2008 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CE457-90980

Edition 1, 10/2008

Trademark Credits

Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries/ regions.

Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation.

Windows Vista® is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

UNIX® is a registered trademark of The Open Group.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Table of contents

1 Product basics

Product comparison ……………………………………………………………………………………………………………..

2

HP LaserJet P2050 Series Printers ………………………………………………………………………….

2

HP LaserJet P2030 Series Printers ………………………………………………………………………….

3

Product features …………………………………………………………………………………………………………………..

4

HP LaserJet P2050 Series Printers ………………………………………………………………………….

4

HP LaserJet P2030 Series Printers …………………………………………………………………………

5

Product walkaround ………………………………………………………………………………………………………………

6

HP LaserJet P2050 Series Printers ………………………………………………………………………….

6

Front view ………………………………………………………………………………………………

6

Rear view ………………………………………………………………………………………………

7

Interface ports ………………………………………………………………………………………..

8

Model and serial number label ………………………………………………………………….

8

HP LaserJet P2030 Series Printers ………………………………………………………………………….

9

Front view ………………………………………………………………………………………………

9

Rear view …………………………………………………………………………………………….

10

Interface ports ………………………………………………………………………………………

11

Model and serial-number label location ……………………………………………………

12

Supported product software …………………………………………………………………………………………………

13

Software included with the product …………………………………………………………………………

13

Software installation types for Windows ……………………………………………………

13

Macintosh software ……………………………………………………………………………….

13

Supported printer drivers for Windows (HP LaserJet P2050 Series Printers) ……………….

13

Supported printer drivers for Windows (HP LaserJet P2030 Series Printers) ……………….

13

Supported printer drivers for Macintosh (HP LaserJet P2050 Series Printers only) ……….

13

Supported printer drivers for Macintosh (HP LaserJet P2030 Series Printers only) ……….

14

Other software provided ……………………………………………………………………………………….

14

Software for Windows ……………………………………………………………………………

14

HP ToolboxFX (HP LaserJet P2050 Series Printers only) ……………

14

Status Alerts software (HP LaserJet P2030 Series Printers only) ………………..

14

Software for networks ……………………………………………………………………………

14

HP Web Jetadmin ………………………………………………………………….

14

Embedded Web server (HP LaserJet P2055dn, HP LaserJet

P2055x, and HP LaserJet P2035n printers only). ……………………….

14

Software for other operating systems ………………………………………………………

15

System minimum requirements …………………………………………………………………………………………….

16

Windows requirements …………………………………………………………………………………………

16

Macintosh requirements ……………………………………………………………………………………….

16

Connectivity ……………………………………………………………………………………………………………………….

17

Supported networks (HP LaserJet P2050 Series Printers) …………………………………………

17

Supported network (HP LaserJet P2030 Series Printers) ………………………………………….

18

2 Control panel

Control panel (HP LaserJet P2050 Series Printers only) ………………………………………………………….

22

Control-panel layout ……………………………………………………………………………………………..

22

Use the control-panel menus …………………………………………………………………………………

23

Use the menus ……………………………………………………………………………………..

23

Reports menu ……………………………………………………………………………………………………..

24

System setup menu ……………………………………………………………………………………………..

25

Service menu ………………………………………………………………………………………………………

27

Network config. menu (HP LaserJet P2055dn and HP LaserJet P2055x only) ……………..

28

Control panel (HP LaserJet P2030 Series Printers only) ………………………………………………………….

30

3 Paper and print media

Supported paper and print media ………………………………………………………………………………………….

32

Paper for the HP LaserJet P2050 Series Printers …………………………………………………….

32

Supported paper and print media sizes ……………………………………………………

32

Supported paper and print media types ……………………………………………………

33

Tray and bin capacity …………………………………………………………………………….

34

Paper for the HP LaserJet P2030 Series Printers …………………………………………………….

34

Supported paper and print media sizes ……………………………………………………

34

Supported paper and print media types ……………………………………………………

36

Tray and bin capacity …………………………………………………………………………….

37

Load paper and print media …………………………………………………………………………………………………

38

Load trays ………………………………………………………………………………………………………….

38

Paper orientation for loading trays ………………………………………………………….

38

Tray 1 ………………………………………………………………………………………………….

39

Tray 2 ………………………………………………………………………………………………….

40

Load A6-size paper ………………………………………………………………..

40

Optional Tray 3 (HP LaserJet P2050 Series Printers only) ………………………….

41

Load A6-size paper ………………………………………………………………..

41

Manual feed …………………………………………………………………………………………

42

Configure trays …………………………………………………………………………………………………………………..

43

Configure trays (HP LaserJet P2050 Series Printers only) …………………………………………

43

Configure trays (HP LaserJet P2030 Series Printers only) ………………………………………..

43

Use paper output options ……………………………………………………………………………………………………

44

Print to the top (standard) output bin ………………………………………………………………………

44

Print to the straight-through paper path (rear output) ………………………………………………..

45

4 Manage and maintain

Print the information pages …………………………………………………………………………………………………

48

Print the information pages (HP LaserJet P2050 Series Printers only) ………………………..

48

Print the information pages (HP LaserJet P2030 Series Printers only) ………………………..

48

Demo page …………………………………………………………………………………………..

48

Configuration page ………………………………………………………………………………..

49

Supplies Status page …………………………………………………………………………….

49

Use the HP ToolboxFX software (HP LaserJet P2050 Series Printers only) ……………………………….

50

View HP ToolboxFX ……………………………………………………………………………………………..

50

Status …………………………………………………………………………………………………………………

51

Event log ……………………………………………………………………………………………..

51

Alerts ………………………………………………………………………………………………………………….

52

Set up Status Alerts ………………………………………………………………………………

52

Set up E-mail Alerts ………………………………………………………………………………

52

Help …………………………………………………………………………………………………………………..

52

Device Settings ……………………………………………………………………………………………………

53

Device Information ………………………………………………………………………………..

53

Paper Handling …………………………………………………………………………………….

54

Printing ………………………………………………………………………………………………..

54

PCL6 …………………………………………………………………………………………………..

54

PCL5c …………………………………………………………………………………………………

54

PostScript …………………………………………………………………………………………….

54

Print quality ………………………………………………………………………………………….

54

Paper Types …………………………………………………………………………………………

55

System Setup ……………………………………………………………………………………….

55

Troubleshooting ……………………………………………………………………………………

55

Network Settings ………………………………………………………………………………………………….

55

Shop for Supplies ………………………………………………………………………………………………..

55

Other Links …………………………………………………………………………………………………………

55

Manage a network product …………………………………………………………………………………………………..

57

Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet

P2035n only) ……………………………………………………………………………………………………….

57

Open the embedded Web server …………………………………………………………….

57

Status tab …………………………………………………………………………………………….

57

Settings tab ………………………………………………………………………………………….

58

Networking tab ……………………………………………………………………………………..

58

Links ……………………………………………………………………………………………………

58

Use HP Web Jetadmin software …………………………………………………………………………….

58

Use security features ……………………………………………………………………………………………

58

Secure the embedded Web server ………………………………………………………….

58

Manage supplies ………………………………………………………………………………………………………………..

59

Supplies life ………………………………………………………………………………………………………..

59

Manage the print cartridge …………………………………………………………………………………….

59

Print-cartridge storage ……………………………………………………………………………

59

Use genuine HP print cartridges ……………………………………………………………..

59

HP policy on non-HP print cartridges ……………………………………………………….

59

Print-cartridge authentication ………………………………………………………………….

59

HP fraud hotline and Web site ………………………………………………………………..

59

Replace supplies and parts ………………………………………………………………………………………………….

61

Supply replacement guidelines ………………………………………………………………………………

61

Redistribute toner ………………………………………………………………………………………………..

61

Change the print cartridge …………………………………………………………………………………….

62

Install memory (HP LaserJet P2050 Series Printers only) ………………………………………………………..

64

Install product memory …………………………………………………………………………………………

64

Check DIMM installation ……………………………………………………………………………………….

67

Save resources (permanent resources) …………………………………………………………………

67

Enable memory for Windows …………………………………………………………………………………

68

Clean the product ……………………………………………………………………………………………………………….

69

Clean the print-cartridge area ………………………………………………………………………………..

69

Clean the paper path (HP LaserJet P2050 Series Printers only) ………………………………..

70

Clean the paper path (HP LaserJet P2030 Series Printers only) ………………………………..

70

Clean the Tray 1 pickup roller ………………………………………………………………………………..

71

Clean the Tray 2 pickup roller ………………………………………………………………………………..

75

5 Theory of operation

Introduction ………………………………………………………………………………………………………………………..

80

Internal components ……………………………………………………………………………………………………………

81

Timing ……………………………………………………………………………………………………………………………….

83

Engine control system …………………………………………………………………………………………………………

84

DC controller ……………………………………………………………………………………………………….

85

Low-voltage power supply …………………………………………………………………………………….

85

High-voltage power supply ……………………………………………………………………………………

86

Laser/scanner system …………………………………………………………………………………………………………

88

Laser failure detection ………………………………………………………………………………………….

89

Image-formation system ………………………………………………………………………………………………………

90

Pickup/feed/delivery system …………………………………………………………………………………………………

94

Jam detection ……………………………………………………………………………………………………..

95

6 Removal and replacement

Introduction ………………………………………………………………………………………………………………………..

98

Removal and replacement strategy ………………………………………………………………………………………

98

Electrostatic discharge ………………………………………………………………………………………………………..

98

Required tools …………………………………………………………………………………………………………………..

99

Before performing service ………………………………………………………………………………………………….

100

After performing service …………………………………………………………………………………………………….

100

Post-service test ……………………………………………………………………………………………………………….

101

Print-quality test …………………………………………………………………………………………………

101

Print cartridge …………………………………………………………………………………………………………………..

102

Tray 2 cassette …………………………………………………………………………………………………………………

103

Rollers and pads ………………………………………………………………………………………………………………

104

Pickup roller; Tray 1 ……………………………………………………………………………………………

104

Pickup roller assembly; Tray 2 ……………………………………………………………………………..

107

Separation-pad assembly; Tray 2 …………………………………………………………………………

110

Transfer roller ……………………………………………………………………………………………………

111

External panels, covers, and doors ……………………………………………………………………………………..

114

DIMM door (HP LaserJet P2050 Series only) …………………………………………………………

114

Right cover ………………………………………………………………………………………………………..

115

Reinstall the right cover ………………………………………………………………………..

117

Left cover ………………………………………………………………………………………………………….

118

Rear cover, rear door, and duplex-paper-feed assembly …………………………………………

120

Top-cover assembly …………………………………………………………………………………………..

124

Cartridge-door assembly and front cover ………………………………………………………………

127

Reinstall the cartridge-door assembly and front cover ………………………………

129

Internal assemblies …………………………………………………………………………………………………………..

130

Formatter PCA; HP LaserJet P2030 Series …………………………………………………………..

130

Formatter PCA; HP LaserJet P2050 Series …………………………………………………………..

132

Paper-pickup-gear assembly ……………………………………………………………………………….

134

Reinstall the paper-pickup-gear assembly ………………………………………………

135

Cartridge-door switch ………………………………………………………………………………………….

137

Tray 1 pickup solenoid ………………………………………………………………………………………..

138

Fan …………………………………………………………………………………………………………………..

140

Reverse-sensor assembly; HP LaserJet P2050 Series ……………………………………………

142

Power-switch assembly ………………………………………………………………………………………

144

Connecting PCA ………………………………………………………………………………………………..

147

Inlet-cable assembly …………………………………………………………………………………………..

150

Registration assembly ………………………………………………………………………………………..

152

Laser/scanner assembly ……………………………………………………………………………………..

156

Fuser ………………………………………………………………………………………………………………..

158

Reinstall the fuser ……………………………………………………………………………….

162

Engine controller unit (ECU) ………………………………………………………………………………..

163

Reinstall the ECU ………………………………………………………………………………..

170

Paper-feed-guide assembly …………………………………………………………………………………

172

Main motor ………………………………………………………………………………………………………..

174

Face-down-drive or duplexing-paper-feed assembly ……………………………………………….

177

Duplex solenoid; HP LaserJet P2050 Series ………………………………………………………….

180

Paper-retaining-delivery assembly ……………………………………………………………………….

181

7 Solve problems

Solve general problems ……………………………………………………………………………………………………..

186

Troubleshooting checklist ……………………………………………………………………………………

186

Factors that affect product performance ………………………………………………………………..

187

Basic problem solving …………………………………………………………………………………………

188

Menu map (HP LaserJet P2050 Series Printers only) …………………………………………………………….

190

Troubleshooting process ……………………………………………………………………………………………………

191

Pre-troubleshooting checklist ………………………………………………………………………………

191

Tools for troubleshooting ……………………………………………………………………………………………………

193

Continuous self-test (HP LaserJet P2050 Series only) …………………………………………….

193

Half self-test functional check ………………………………………………………………………………

193

Drum rotation functional check ……………………………………………………………………………

193

Heating element check ……………………………………………………………………………………….

194

High-voltage contacts check ………………………………………………………………………………..

194

Checking the print cartridge contacts ……………………………………………………

194

Component locations ………………………………………………………………………………………….

196

Problem-solve diagrams …………………………………………………………………………………………………….

202

Repetitive image defect ruler ……………………………………………………………………………….

202

Engine controller PCA ………………………………………………………………………………………..

203

Major components ……………………………………………………………………………………………..

205

PCAs ………………………………………………………………………………………………………………..

206

General timing chart …………………………………………………………………………………………..

207

Circuit diagram …………………………………………………………………………………………………..

207

Status-light patterns (HP LaserJet P2030 Series Printers only) ……………………………………………….

209

Status-alert messages (HP LaserJet P2030 Series Printers only) ……………………………………………

215

Interpret control-panel messages (HP LaserJet P2050 Series Printers only) …………………………….

219

Control-panel messages ……………………………………………………………………………………..

219

Event-log messages ………………………………………………………………………………………………………….

227

Print the event log (HP LaserJet P2050 Series Printers only) …………………………………..

227

Print an event log (HP LaserJet P2030 Series Printers only) ……………………………………

227

Event log messages …………………………………………………………………………………………..

227

Paper-handling problems …………………………………………………………………………………………………..

229

Jams ………………………………………………………………………………………………………………..

229

Common causes of jams ………………………………………………………………………

229

Jam locations ……………………………………………………………………………………..

230

Clear jams ………………………………………………………………………………………….

230

Internal areas ……………………………………………………………………….

230

Input trays ……………………………………………………………………………

235

Output bins ………………………………………………………………………….

239

Solve image-quality problems …………………………………………………………………………………………….

241

Printed page is different from what appeared onscreen …………………………………………..

241

Image defect examples ……………………………………………………………………………………….

242

Light print or faded ………………………………………………………………………………

242

Toner specks ………………………………………………………………………………………

243

Dropouts …………………………………………………………………………………………….

243

Vertical lines ……………………………………………………………………………………….

243

Gray background …………………………………………………………………………………

243

Toner smear ……………………………………………………………………………………….

244

Loose toner ………………………………………………………………………………………..

244

Vertical repetitive defects ……………………………………………………………………..

244

Misformed characters …………………………………………………………………………..

244

Page skew ………………………………………………………………………………………….

245

Curl or wave ……………………………………………………………………………………….

245

Wrinkles or creases ……………………………………………………………………………..

245

Toner scatter outline ……………………………………………………………………………

246

Solve print-quality problems ……………………………………………………………………………………………….

247

Print-quality problems associated with paper …………………………………………………………

247

Print-quality problems associated with the environment …………………………………………..

247

Print-quality problems associated with jams …………………………………………………………..

247

Solve performance problems ……………………………………………………………………………………………..

248

Solve connectivity problems ……………………………………………………………………………………………….

249

Solve direct-connect problems …………………………………………………………………………….

249

Solve network problems ……………………………………………………………………………………..

249

Service mode functions ……………………………………………………………………………………………………..

250

Secondary service menu (HP LaserJet P2050 Series Printers only) …………………………

250

Open the secondary service menu ………………………………………………………..

250

Secondary service menu structure …………………………………………………………

250

Engine resets …………………………………………………………………………………………………….

251

Engine test page …………………………………………………………………………………

251

Restore defaults ………………………………………………………………………………….

251

NVRAM initialization (HP LaserJet P2050 Series Printers only) …………………

251

8 Parts and diagrams

Order parts, accessories, and supplies ………………………………………………………………………………..

254

Part numbers ……………………………………………………………………………………………………………………

255

Paper-handling accessories ………………………………………………………………………………..

255

Print cartridges …………………………………………………………………………………………………..

255

Memory …………………………………………………………………………………………………………….

255

Cables and interfaces …………………………………………………………………………………………

255

Whole unit replacement ………………………………………………………………………………………

256

Screws …………………………………………………………………………………………………………………………….

257

How to use the parts lists and diagrams ………………………………………………………………………………

258

External covers, panels, and doors ……………………………………………………………………………………..

260

HP LaserJet P2035 …………………………………………………………………………………………….

260

HP LaserJet P2055 …………………………………………………………………………………………….

262

Internal components ………………………………………………………………………………………………………….

264

Internal components 1 of 5 ………………………………………………………………………………….

264

Internal components 2 of 5 ………………………………………………………………………………….

266

Internal components 3 of 5 ………………………………………………………………………………….

268

Internal components 4 of 5 ………………………………………………………………………………….

270

Internal components 5 of 5 ………………………………………………………………………………….

272

Alphabetical parts list ………………………………………………………………………………………………………..

274

Numerical parts list ……………………………………………………………………………………………………………

277

Appendix A Service and support

Hewlett-Packard limited warranty statement …………………………………………………………………………

282

Print cartridge limited warranty statement …………………………………………………………………………….

283

End User License Agreement …………………………………………………………………………………………….

284

Customer self-repair warranty service ………………………………………………………………………………….

286

Customer support ……………………………………………………………………………………………………………..

287

HP maintenance agreements ……………………………………………………………………………………………..

288

On-site service agreements …………………………………………………………………………………

288

Next-day on-site service ……………………………………………………………………….

288

Weekly (volume) on-site service ……………………………………………………………

288

Repack the product …………………………………………………………………………………………….

288

Extended warranty ……………………………………………………………………………………………..

289

Appendix B Specifications

Physical specifications ………………………………………………………………………………………………………

292

Electrical specifications ……………………………………………………………………………………………………..

292

Acoustic emissions ……………………………………………………………………………………………………………

293

Operating environment ………………………………………………………………………………………………………

293

Appendix C Regulatory information

FCC regulations ……………………………………………………………………………………………………………….

296

Declaration of conformity ……………………………………………………………………………………………………

297

Declaration of conformity …………………………………………………………………………………….

297

Safety statements ……………………………………………………………………………………………………………..

298

Laser safety ………………………………………………………………………………………………………

298

Canadian DOC regulations ………………………………………………………………………………….

298

VCCI statement (Japan) ……………………………………………………………………………………..

298

Power cord statement (Japan) ……………………………………………………………………………..

298

EMI statement (Korea) ………………………………………………………………………………………..

298

Laser statement for Finland …………………………………………………………………………………

299

Substances Table (China) …………………………………………………………………………………..

300

Index ……………………………………………………………………………………………………………………………………………..

301

1 Product basics

Product comparison

Product features

Product walkaround

Supported product software

System minimum requirements

Connectivity

Product comparison

HP LaserJet P2050 Series Printers

HP LaserJet P2055d printer

HP LaserJet P2055dn printer

HP LaserJet P2055x printer

CE457A

CE459A

CE460A

Prints up to 35 pages per minute (ppm)

Has the same features as the HP LaserJet

on Letter size paper and 33 ppm on A4

P2035d model printer, plus the following:

size paper

Gigabit networking port

Contains 64 megabytes (MB) of random

access memory (RAM) and is

HP Jetdirect print server/networking

expandable to 320 MB.

solution

Has the same features as the HP LaserJet P2035dn model printer, plus the following:

500-sheet input tray (Tray 3)

HP print cartridge, rated for up to 2,300

Contains 128 MB RAM and is

pages

expandable to 384 MB.

Tray 1 holds up to 50 sheets

Tray 2 holds up to 250 sheets

125-sheet face-down output bin

Straight-through output path

2-line control-panel display

Hi-speed USB 2.0 port

One open dual inline memory module

(DIMM) slot

2 Chapter 1 Product basics

ENWW

HP LaserJet P2030 Series Printers

HP LaserJet P2035 printer

HP LaserJet P2035n printer

CE461A

CE462A

Prints up to 30 pages per minute (ppm) on Letter-size paper and

Has the same features as the HP LaserJet P2035 model, with the

30 ppm on A4-size paper

following differences:

Contains 16 megabytes (MB) of random access memory (RAM).

10/100 networking port

HP print cartridge, rated for up to 2,300 pages

No parallel port

Tray 1 holds up to 50 sheets

Tray 2 holds up to 250 sheets

125-sheet face-down output bin

Straight-through output path

Hi-speed USB 2.0 port

Parallel port

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Product comparison 3

Product features

HP LaserJet P2050 Series Printers

Feature

Description

Performance

600 MHz processor

User interface

2-line display

HP ToolboxFX (a Web-based status and problem-solving tool)

Windows® and Macintosh printer drivers

Embedded Web server to access support and order supplies (for network-connected models

only)

Printer drivers

HP PCL 6 (included on CD)

HP PCL 5c Universal Print Driver for Windows (HP UPD PCL 5c) (available for download from

the Web)

HP postscript emulation Universal Print Driver for Windows (HP UPD PS) (available for

download from the Web)

XML Paper Specification (XPS) Driver (available for download from the Web)

Resolution

FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of

business text and graphics

ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images

600 dpi—provides the fastest printing

Fonts

45 internal scalable fonts available for PCL and 35 for HP postscript emulation

80 device-matching screen fonts in TrueType format available with the software solution

Accessories

500-sheet input tray

HP Jetdirect external print server

Connectivity

Hi-Speed USB 2.0 connection

Gigabit networking connection (HP LaserJet P2055dn and HP LaserJet P2055x only)

Supplies

The supplies status page contains information about toner level, page count, and estimated

pages remaining.

The product checks for an authentic HP print cartridge at installation.

Integration with HP Sure Supply Web site for replacement-cartridge reordering

Supported operating systems

Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™

Macintosh OS X V10.3, V10.4, and V10.5

Novell NetWare (TCP/IP only) (HP LaserJet P2055dn and HP LaserJet P2055x only)

Accessibility

The online user guide is compatible with text screen-readers.

The print cartridge can be installed and removed by using one hand.

All doors can be opened by using one hand.

Media can be loaded in Tray 1 by using one hand.

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HP LaserJet P2030 Series Printers

Feature

Description

Performance

266 MHz processor

User interface

2-button, 6 LED control panel

Windows® and Macintosh printer drivers

Embedded Web server to access support and order supplies (for network-connected models

only)

Printer drivers

Host-based printer drivers for Windows and Macintosh, included on the product CD

HP UPD PCL 5c printer driver (available for download from the Web)

XML Paper Specification (XPS) printer driver (available for download from the Web)

Resolution

FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of

business text and graphics

600 dpi—provides the fastest printing

Fonts

45 internal scalable fonts

80 device-matching screen fonts in TrueType format available with the software solution

Connectivity

Hi-Speed USB 2.0 connection

Parallel connection (HP LaserJet P2035 printer only)

10/100 networking port (HP LaserJet P2035n printer only)

Supplies

The supplies status page contains information about toner level, page count, and estimated

pages remaining.

The product checks for an authentic HP print cartridge at installation.

Integration with HP Sure Supply Web site for replacement-cartridge reordering

Accessories

HP Jetdirect external print server

Supported operating systems

Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™

Macintosh OS X V10.3, V10.4, and V10.5

Accessibility

The online user guide is compatible with text screen-readers.

The print cartridge can be installed and removed by using one hand.

All doors can be opened by using one hand.

Media can be loaded in Tray 1 by using one hand.

Product walkaround

HP LaserJet P2050 Series Printers

Front view

3

8

7

6

1

Tray 1 (pull to open)

2

Top output bin

3

Control panel

4

Print-cartridge-door release button

5

On/off switch

6

Optional Tray 3 (included with the HP LaserJet P2055x printer)

7

Tray 2

8

Print-cartridge door

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Rear view

1 2

6 5

1Jam-release door (pull the green handle to open)

2Straight-through paper path (pull to open)

3DIMM cover (provides access to the DIMM slot)

4Interface ports

5Rear duplex jam-release door

6Power connection

7Slot for a cable-type security lock

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Product walkaround 7

Interface ports

1 2

1Hi-Speed USB 2.0 connection, for connecting directly to a computer

2Gigabit networking connection (10/100/1000 networking port)

Model and serial number label

The label that contains the model and serial numbers is on the outside of the rear output door (straightthrough paper path).

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HP LaserJet P2030 Series Printers

Front view

3

7

6

1Tray 1 (pull to open)

2Top output bin

3Control panel

4Print-cartridge-door release button

5On/off switch

6Tray 2

7Print-cartridge door

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Product walkaround 9

Rear view

1 2

5

4

3

1Jam-release door (pull the green handle to open)

2Straight-through paper path (pull to open)

3Interface ports

4Power connection

5Slot for a cable-type security lock

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Interface ports

Figure 1-1 HP LaserJet P2035 printer

1

2

1Hi-Speed USB 2.0 port

2Parallel port

Figure 1-2 HP LaserJet P2035n printer

1

2

1Hi-Speed USB 2.0 port

210/100 network port

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Product walkaround 11

Model and serial-number label location

The label that contains the model and serial numbers is on the rear of the product.

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Supported product software

Software included with the product

There are several options for completing a recommended install. Easy Install will complete the installation with default settings. Advanced Install allows you to select custom settings and choose the components that are installed.

Software installation types for Windows

You can choose from the following types of software installations:

Recommended Installation . This method installs the full set of drivers and software, including status, alerting, and troubleshooting tools. This method is recommended for computers in a directconnect or a home/small network environment.

Express Installation. This method installs the minimum set of drivers and software. This method is recommended for servers or computers in a network environment.

Macintosh software

HP Printer Utility

Supported printer drivers for Windows (HP LaserJet P2050 Series Printers)

HP PCL 6 (on the product CD)

HP PCL 5c Universal Print Driver (HP UPD PCL 5c) (available for download from the Web)

HP postscript emulation Universal Print Driver (HP UPD PS) (available for download from the Web)

XPS (XML Paper Specification) driver (available for download from the Web)

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

NOTE: For more information about the UPD, see www.hp.com/go/upd.

Supported printer drivers for Windows (HP LaserJet P2030 Series Printers)

The product features a host-based printer driver.

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Supported printer drivers for Macintosh (HP LaserJet P2050 Series Printers only)

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

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Supported product software 13

Supported printer drivers for Macintosh (HP LaserJet P2030 Series Printers only)

The HP installer provides a printer driver and the HP Printer Utility for use with Macintosh computers.

Other software provided

Software for Windows
HP ToolboxFX (HP LaserJet P2050 Series Printers only)

HP ToolboxFX is a software program that you can use for the following tasks:

Checking the product status

Checking the supplies status and ordering supplies online

Setting up alerts

Setting up e-mail notification for certain product and supplies events

Viewing and changing product settings

Viewing product documentation

Gaining access to troubleshooting and maintenance tools

You can view HP ToolboxFX when the product is directly connected to your computer or is connected to a network. HP ToolboxFX is installed as part of the basic installation (recommended).

Status Alerts software (HP LaserJet P2030 Series Printers only)

The Status Alerts software provides information about the current status of the product.

The software also provides pop-up alerts when certain events occur, such as an empty tray or a problem with the product. The alert includes information about solving the problem.

Software for networks
HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the system administrator’s computer.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems, go to www.hp.com/go/webjetadmin.

When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet P2035n printers only).

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.

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The embedded Web server resides on the device. It is not loaded on a network server.

The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Print the information pages on page 48.)

For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet P2035n only) on page 57.

Software for other operating systems

OS

Software

UNIX

To download the HP UNIX modelscripts, follow these steps.

1.

Go to www.hp.com, and click Software & Driver Download.

2.

Type the name of the product in the product name box.

3.

In the list of operating systems, click UNIX.

4.

Download the appropriate file or files.

Linux

For information, go to www.hp.com/go/linuxprinting.

Citrix

Use the printer driver provided with the product.

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Supported product software 15

System minimum requirements

Windows requirements

512 MB of RAM

350 MB of disk space

Macintosh requirements

256 MB of RAM

150 MB of disk space

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Connectivity

Supported networks (HP LaserJet P2050 Series Printers)

The product supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services use this protocol. This product also supports IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product.

Table 1-1 Printing

Service name

Description

port9100 (Direct Mode)

The default TCP/IP printing port on the HP Jetdirect print

server, accessed by software such as HP Standard Port

Line printer daemon (LPD)

LPD provides line printer spooling services for TCP/IP

systems. Use LPD services on the HP Jetdirect print server.

WS Print

Use the Microsoft Web Services for Devices (WSD) Print

services supported on the HP Jetdirect print server.

Table 1-2 Network product discovery

Service name

Description

SLP (Service Location Protocol)

Device Discovery Protocol, used to help find and configure

network devices. Used primarily by Microsoft-based software

programs.

multicast Domain Name Service (mDNS—also known as

Device Discovery Protocol, used to help find and configure

“Rendezvous” or “Bonjour”)

network devices. Used primarily by Apple Macintosh-based

software programs.

WS Discovery

Allows Microsoft WS discovery protocols on the print server.

LLMNR (TCP/IP v6)

Indicates whether link local multicast name resolution

(LLMNR) requests are responded to over IPv6.

NetBIOS over TCP/IP

Provides communication among applications on separate

computers within a local area network. Because the

programming interface runs through TCP/IP (NBT), each

computer in the network has both a NetBIOS name and an IP

address relevant to a host name (even though the two names

might not be the same).

DNS Client

DNS domain name that the HP Jetdirect print server resides in

(for example, support.hp.com).

Table 1-3 Messaging and management

Service name

Description

HTTP (hypertext transfer protocol)

Allows Web browsers to communicate with embedded Web

server.

EWS (embedded Web server)

Allows a user to manage the product through a Web browser.

SNMP (simple network management protocol)

Used by network programs for product management. SNMP

V3 and standard MIB-II (Management Information Base)

objects are supported.

Table 1-3 Messaging and management (continued)

Service name

Description

Web Jetadmin (WJA)

Management program that provides controlled access to

HP Jetdirect and product features.

EPC

HP Easy Printer Care Software 2.0 (EPC 2.0) provides

HP Web Jetadmin-type functions for small and micro

businesses with up to 15 HP LaserJet products. EPC 2.0

delivers effortless laser product upkeep and protection for your

printing investment, in addition to simple, consolidated

supplies replenishment.

Table 1-4 IP addressing

Service name Description

DHCP (dynamic host configuration protocol)

For Automatic IP address assignment. DHCP server provides the product with an IP address. Generally requires no user intervention for product to obtain IP address from a DHCP server.

BOOTP (bootstrap protocol)

For Automatic IP address assignment. BOOTP server

provides the product with an IP address. Requires the

administrator to type the product MAC hardware address on

the BOOTP server in order for the product to obtain an IP

address from that server.

Auto IP

For Automatic IP address assignment. If neither a DHCP

server nor a BOOTP server is present, this service allows the

product to generate a unique IP address.

Manual IP

Manually configure the IP address on the print server by using

the product control panel or the embedded Web server.

Telnet

Set configuration parameters by using the default IP address

to create a Telnet connection from your system to the HP

Jetdirect print server. When configured, the print server saves

the configuration when turned off and then turned on.

RARP

You can configure the print server to use RARP on UNIX and

Linux systems. Use RARP to answer the print server’s RARP

request and supply the print server with the IP address. The

RARP method allows you to only configure the IP address.

ARP/PING

You can configure an HP Jetdirect print server with an IP

address using the arp command from a supported system.

The workstation from which the configuration is made must be

located on the same network segment as the HP Jetdirect print

server.

Supported network (HP LaserJet P2030 Series Printers)

The product supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services use this protocol. This product also supports IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product.

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Table 1-5 Printing

Service name

Description

port9100 (Direct Mode)

Printing service

Line printer daemon (LPD)

Printing service

Table 1-6 Network product discovery

Service name

Description

SLP (Service Location Protocol)

Device Discovery Protocol, used to help find and configure

network devices. Used primarily by Microsoft-based software

programs.

multicast Domain Name Service (mDNS—also known as “Rendezvous” or “Bonjour”)

Device Discovery Protocol, used to help find and configure network devices. Used primarily by Apple Macintosh-based software programs.

Table 1-7 Messaging and management

Service name

Description

HTTP (hypertext transfer protocol)

Allows Web browsers to communicate with embedded Web

server.

EWS (embedded Web server)

Allows a user to manage the product through a Web browser.

SNMP (simple network management protocol)

Used by network programs for product management. SNMP

V1, V2, and standard MIB-II (Management Information Base)

objects are supported.

Table 1-8 IP addressing

Service name Description

DHCP (dynamic host configuration protocol)

For Automatic IP address assignment. DHCP server provides the product with an IP address. Generally requires no user intervention for product to obtain IP address from a DHCP server.

BOOTP (bootstrap protocol)

For Automatic IP address assignment. BOOTP server

provides the product with an IP address. Requires the

administrator to type the product MAC hardware address on

the BOOTP server in order for the product to obtain an IP

address from that server.

Auto IP

For Automatic IP address assignment. If neither a DHCP

server nor a BOOTP server is present, this service allows the

product to generate a unique IP address.

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2 Control panel

Control panel (HP LaserJet P2050 Series Printers only)

Control panel (HP LaserJet P2030 Series Printers only)

Control panel (HP LaserJet P2050 Series Printers only)

Control-panel layout

Use the control panel to obtain product and job status information and to configure the product.

Number

Button or light

Function

1

Control-panel display

Shows status information, menus, help information, and error messages.

2

Up arrow

Navigates to the next submenu or the next value in a menu selection list, moves

the cursor forward a single position, or increases the value of numeric items

3

OK button

Saves the selected value for an item

Performs the action that is highlighted on the control-panel display

Clears an error condition when the condition is clearable

4

Down arrow

Navigates to the next item in the list, or decreases the value of numeric items

5

Back button

Backs up one level in the menu tree or backs up one numeric entry

6

Ready light

On: The product is online and ready to accept data to print.

Off: The product cannot accept data because it is offline (paused) or has

experienced an error.

Blinking: The product is processing a job.

7

Cancel button

Cancels the current print job

8

Error light

Off: The product is functioning without error.

Blinking: Action is required. See the control-panel display.

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Use the control-panel menus

To gain access to the control-panel menus, complete the steps below.

Use the menus

1.Press OK.

2.Press the down arrow or the up arrow to navigate the listings.

3.Press OK to select the appropriate option.

4.Press the back button to return to the previous level.

NOTE: Asterisks that appear on the control panel note that the menu item is selected. The following are the main menus.

Main menus (Setup menu)

Reports

System setup

Service

Network config. (HP LaserJet P2055dn and HP LaserJet P2055x

only)

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Control panel (HP LaserJet P2050 Series Printers only) 23

Reports menu

Use the Reports menu to print reports that provide information about the product.

Menu item

Description

Demo page

Prints a page that demonstrates print quality.

Menu structure

Prints a map of the control-panel-menu layout. Lists the active settings for each

menu.

Config report

Prints a list of all the product settings. Includes network information when the product

is connected to a network.

Supplies status

Prints the status for the print cartridge, including the following information:

Estimated pages remaining

Part number

Number of pages printed

Network report

Prints a list of all product network settings

PCL font list

Prints a list of all the PCL 5c fonts that are installed

PCL 6 font list

Prints a list of all the PCL 6 fonts that are installed

PS font list

Prints a list of all the PostScript (PS) fonts that are installed

Service page

Prints the service report

Usage page

Prints a page that lists PCL 5c pages, PCL 6 pages, PS pages, pages that were

jammed or mispicked in the product; and reports the page count

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System setup menu

Use this menu to establish basic product settings. The System setup menu has several sub-menus.

Menu item

Sub-menu item

Sub-menu item

Description

Language

Select the language for the control-panel

display messages and the product reports.

Quiet mode

On

Enable or disable quiet mode. When quiet

Off

mode is turned on, the product prints at a

slower speed. This setting is used for heavy

media.

The default setting is Off.

Paper setup

Def. paper size

A list of available sizes

Select the size for printing internal reports or

appears.

any print job that does not specify a size.

Def. paper type

A list of available media types

Select the media type for printing internal

appears.

reports or any print job that does not specify

a type.

Tray n

Paper type

Select the default size and type for the tray

NOTE: n = 1, 2, or 3

Paper size

from the list of available sizes and types.

Paper out action

Wait forever

Select how the product should react when a

Override

print job requires a size or type that is not

available or when a specified tray is empty.

Cancel

Select Wait forever to make the product wait

until you load the correct media and press

OK. This is the default setting.

Select Override to print on a different size or

type after a specified delay.

Select Cancel to automatically cancel the

print job after a specified delay.

If you select either Override or Cancel, the

control panel prompts you to specify the

number of seconds to delay. Press the up

arrow to increase the time, up to

3600 seconds. Press the down arrow to

decrease the time.

Print quality

Cartridge low

(1-20)

The percentage threshold determines when

the product begins reporting low toner.

Print density

(1–5)

Select the amount of toner to apply to thicken

edges and lines.

The default setting is 3.

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Control panel (HP LaserJet P2050 Series Printers only) 25

Menu item

Sub-menu item

Sub-menu item

Description

Display contrast

Medium

Adjust the contrast of the LCD.

Darker

Darkest

Lightest

Lighter

Courier font

Regular

Select a version of the Courier font.

Dark

The default is Regular.

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Service menu

Use this menu to restore default settings, clean the product, and activate special modes that affect print output.

Menu item

Description

Cleaning mode

Use this option to clean the product if you see toner specks or other marks on the

printed output. The cleaning process removes dust and excess toner from the paper

path.

When you select this item, the product prompts you to load plain paper in Tray 1 and

then press OK to begin the cleaning process. Wait until the process is complete.

Discard the page that prints.

USB speed

Sets the USB speed to High or Full. For the product to actually operate at high

speed, it must have high speed enabled and be connected to an EHCI host controller

that is also operating at high speed. This menu item also does not reflect the current

operating speed of the product.

The default setting is High.

Less paper curl

If printed pages are consistently curled, use this option to set the product to a mode

that reduces curl.

The default setting is Off.

Archive print

If you are printing pages to be stored for a long time, use this option to set the product

to a mode that reduces toner smearing and dusting.

The default setting is Off.

Restore defaults

Sets all customized settings to the factory default values.

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Control panel (HP LaserJet P2050 Series Printers only) 27

Network config. menu (HP LaserJet P2055dn and HP LaserJet P2055x only)

Use this menu to establish network configuration settings.

Menu item

Description

CFG TCP/IP

Access the TCP/IP menu and set TCP/IP protocol parameters.

BOOTP=YES* Enable IPv4 configuration by a BOOTP Server.

DHCP=YES* Enable IPv4 configuration by a DHCP Server. (This item only displays on the control

panel when BOOTP=NO*.

If DHCP=YES* and the print server has a DHCP lease, you can configure the following DHCP

settings:

RELEASE: Select whether to release (YES) or save (NO) the current lease.

RENEW: Select whether to renew (YES or NO) the lease.

AUTO IP=YES* Automatically assign a link-local IPv4 address in the form 169.254.x.x.

To manually set an IP, specify BOOTP=NO*, DHCP=NO* and AUTO IP=NO*, and then set the

following TCP/IPv4 parameters from the control panel:

Each byte of the IPv4 address (IP)

Subnet Mask (SM)

Syslog Server (LG)

Default Gateway (GW)

Idle Timeout period (default is 270 seconds, 0 disables the timeout)

CFG DNS 1: IPv4 address of a primary DNS server (one byte at a time).

CFG DNS 2: IPv4 address of a secondary DNS server (one byte at a time).

IPV6 = YES*: Enable IPv6 operation. Select NO to disable IPv6 operation.

POLICY=RTR_AV/RTR_UN/ALWAYS: Set one of the following IPv6 addressing policies:

RTR_AV: (default) Stateful auto-configuration method is determined by a router. The router

specifies whether the print server obtains its address, configuration information, or both from

a DHCPv6 server.

RTR_UN: Try to obtain stateful configuration from a DHCPv6 server (when a router is not

available).

ALWAYS: Always try to obtain stateful configuration from a DHCPv6 server (whether or not

a router is available).

MANUAL= KEEP/DISABLE: Set the behavior of a manually configured IPv6 address detected on

the print server.

KEEP (default): Maintain the address in an active state.

DISABLE: Maintain the address, but in an inactive state.

Print an HP Jetdirect configuration page to verify your settings. (The print server can overwrite

selected parameters with values that ensure proper operation.)

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Menu item

Description

WEB

Embedded Web server accepts communications using HTTPS (Secure HTTP) only, or both HTTP

and HTTPS.

HTTPS: Accept only HTTPS (print server appears as a secure site).

HTTP/HTTPS: Accept either HTTP or HTTPS.

SECURITY

Reset current security settings to factory defaults.

KEEP (default): Retain current security settings.

RESET: Reset security settings to factory defaults.

FIREWALL

Disable Firewall.

KEEP (default): Retain Firewall operation as configured.

DISABLE: Disable Firewall operation.

PRINT

Print a configuration page for the selected item.

SECURITY: Print the current security settings.

CFG LINK

Manually configure the HP Jetdirect print server’s network link.

Set the link speed and communication mode. These must match the network. The available

settings depend on the print server model.

CAUTION: Changing the link setting can cause the loss of network communication with the print

server.

AUTO (default): Use auto negotiation to set the highest link speed and communication mode

allowed. If auto negotiation fails, either 100TX HALF or 10TX HALF is set depending on the

detected link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.)

10T HALF: 10 Mbps, half-duplex operation.

10T FULL: 10 Mbps, Full-duplex operation.

100TX HALF: 100 Mbps, half-duplex operation.

100TX FULL: 100 Mbps, full-duplex operation.

100TX AUTO: Limits auto-negotiation to a maximum link speed of 100 Mbps.

1000TX FULL: 1000 Mbps, full-duplex operation.

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Control panel (HP LaserJet P2050 Series Printers only) 29

Control panel (HP LaserJet P2030 Series Printers only)

The printer control panel is comprised of six lights and two buttons. The lights produce patterns that identify the printer status.

1

2

3

4

5

6

7

1Jam light: Indicates a jam in the printer

2Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer, the Toner light blinks.

3

Paper out light: Indicates the printer is out of paper

4

Attention light: Indicates the print cartridge door is open or other errors exist

5

Ready light: Indicates the printer is ready to print

6

Go button and light

7

Cancel button: To cancel the print job currently printing, press the Cancel button.

NOTE: See Status-light patterns (HP LaserJet P2030 Series Printers only) on page 209 for a description of the light patterns.

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3 Paper and print media

Supported paper and print media

Load paper and print media

Configure trays

Use paper output options

Supported paper and print media

Paper for the HP LaserJet P2050 Series Printers

Supported paper and print media sizes

This product supports a number of paper sizes, and it adapts to various media.

NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing.

Table 3-1 Supported paper and print media sizes

Size and dimensions

Tray 1

Tray 2

Optional 500-sheet

Duplexer

Tray 3

Letter

216 x 279 mm (8.5 x 11 inches)

Legal

216 x 356 mm (8.5 x 14 inches)

A4

210 x 297 mm (8.27 x 11.69 inches)

A5

148 x 210 mm (5.83 x 8.27 inches)

A6

105 x 148 mm (4.1 x 5.8 inches)

B5 (JIS)

182 x 257 mm (7.17 x 10.12 inches)

Executive

184 x 267 mm (7.24 x 10.51 inches)

Postcard (JIS)

100 x 148 mm (3.9 x 5.8 inches)

Double Postcard (JIS)

148 x 200 mm (5.8 x 7.9 inches)

16K

184 x 260 mm (7.2 x 10.2 inches)

16K

195 x 270 mm (7.7 x 10.6 inches)

16K

197 x 273 mm (7.8 x 10.8 inches)

8.5 x 13

216 x 330 mm (8.5 x 13 inches)

32 Chapter 3 Paper and print media

ENWW

Table 3-1 Supported paper and print media sizes (continued)

Size and dimensions

Tray 1

Tray 2

Optional 500-sheet

Duplexer

Tray 3

Envelope Commercial #10

105 x 241 mm (4.13 x 9.49 inches)

Envelope B5 ISO

176 x 250 mm (6.7 x 9.8 inches)

Envelope C5 ISO

162 x 229 mm (6.93 x 9.84 inches)

Envelope DL ISO

110 x 220 mm (4.33 x 8.66 inches)

Envelope Monarch

98 x 191 mm (3.9 x 7.5 inches)

Custom

76 x 127 mm to 216 x 356 mm

(3.0 x 5.0 inches to 8.5 x 14 inches)

Supported paper and print media types

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/go/ ljp2050series_software.

Paper type (control panel)

Paper type (printer driver)

Tray 1

Tray 2

Optional 500Duplexer

sheet Tray 3

PLAIN 75–95 G

Plain

LIGHT 60-74 G

Light 60-74g

MID-WEIGHT

Mid-weight

HEAVY 111–130 G

Heavy 111–130g

EXTRA HEAVY 131–175 G

Extra heavy 131–175g

TRANSPARENCY

Monochrome Laser

Transparency

LABELS

Labels

LETTERHEAD

Letterhead

PREPRINTED

Preprinted

PREPUNCHED

Prepunched

COLOR

Colored

ROUGH

Rough

BOND

Bond

ENWW

Supported paper and print media 33

Paper type (control panel)

Paper type (printer driver)

Tray 1

Tray 2

Optional 500Duplexer

sheet Tray 3

RECYCLED

Recycled

ENVELOPE

Envelope

Tray and bin capacity

Tray or bin

Paper type

Specifications

Quantity

Tray 1

Paper

Range:

Maximum stack height: 5 mm

60 g/m2 (16 lb) bond to 200 g/m2

(0.3 inch)

Equivalent to 50 sheets of 75 g/

(54 lb) bond

m2 (20 lb) bond

Envelopes

Less than 60 g/m2 (16 lb) bond to

Up to 5 envelopes

90 g/m2 (24 lb) bond

Labels

Maximum 0.23 mm (0.009 inch)

Maximum stack height: 5 mm

thick

(0.3 inch)

Transparencies

Minimum 0.13 mm (0.005 inch)

Maximum stack height: 5 mm

thick

(0.3 inch)

Tray 2

Paper

Range:

Equivalent to 250 sheets of 75 g/

60 g/m2 (16 lb) bond to 135 g/m2

m2 (20 lb) bond

(36 lb) bond

Maximum stack height for A6

paper: 15 mm (0.59 inch)

Transparencies

Minimum 0.13 mm (0.005 inch)

Maximum stack height: 26 mm

thick

(1.0 inch)

Optional 500-sheet Tray 3

Paper

Range:

Equivalent to 500 sheets of 75 g/

60 g/m2 (16 lb) bond to 135 g/m2

m2 (20 lb) bond

(36 lb) bond

Maximum stack height for A6

paper: 40 mm (1.6 inches)

Transparencies

Minimum 0.13 mm (0.005 inch)

Maximum stack height: 54 mm

thick

(2.1 inches)

Standard top bin

Paper

Up to 125 sheets of 75 g/m2 (20

lb) bond

Paper for the HP LaserJet P2030 Series Printers

Supported paper and print media sizes

This product supports several paper sizes, and it adapts to various media.

NOTE: To obtain the best print results, select the appropriate paper size and type in the print driver before printing.

34 Chapter 3 Paper and print media

ENWW

Table 3-2 Supported paper and print media sizes

Size and dimensions

Tray 1

Tray 2

Letter

216 x 279 mm (8.5 x 11 inches)

Legal

216 x 356 mm (8.5 x 14 inches)

A4

210 x 297 mm (8.27 x 11.69 inches)

A5

148 x 210 mm (5.83 x 8.27 inches)

A6

105 x 148 mm (4.1 x 5.8 inches)

B5 (JIS)

182 x 257 mm (7.17 x 10.12 inches)

Executive

184 x 267 mm (7.24 x 10.51 inches)

Postcard (JIS)

100 x 148 mm (3.9 x 5.8 inches)

Double Postcard (JIS)

148 x 200 mm (5.8 x 7.9 inches)

16K

184 x 260 mm (7.2 x 10.2 inches)

16K

195 x 270 mm (7.7 x 10.6 inches)

16K

197 x 273 mm (7.8 x 10.8 inches)

8.5 x 13

216 x 330 mm (8.5 x 13 inches)

Envelope Commercial #10

105 x 241 mm (4.13 x 9.49 inches)

Envelope B5 ISO

176 x 250 mm (6.7 x 9.8 inches)

Envelope C5 ISO

162 x 229 mm (6.93 x 9.84 inches)

Envelope DL ISO

ENWW

Supported paper and print media 35

Table 3-2 Supported paper and print media sizes (continued)

Size and dimensions

Tray 1

Tray 2

110 x 220 mm (4.33 x 8.66 inches)

Envelope Monarch

98 x 191 mm (3.9 x 7.5 inches)

Custom

76 x 127 mm to 216 x 356 mm

(3.0 x 5.0 inches to 8.5 x 14 inches)

Supported paper and print media types

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljp2030series.

Paper type (printer driver)

Tray 1

Tray 2

Plain Paper

Light 60–74 g/m2

Midweight (96–110 g/m2)

Heavy (111–130 g/m2)

Extra Heavy (131–175 g/m2)

Transparency

Labels

Letterhead

Preprinted

Prepunched

Color

Rough

Bond

Recycled

Envelope

HP Multipurpose Paper

HP Office Paper

HP LaserJet Paper

HP Premium Choice Paper

36 Chapter 3 Paper and print media

ENWW

Tray and bin capacity

Tray or bin

Paper type

Specifications

Quantity

Tray 1

Paper

Range:

Maximum stack height: 5 mm

60 g/m2 (16 lb) bond to 200 g/m2

(0.3 inch)

Equivalent to 50 sheets of 75 g/

(54 lb) bond

m2 (20 lb) bond

Envelopes

Less than 60 g/m2 (16 lb) bond to

Up to 5 envelopes

90 g/m2 (24 lb) bond

Labels

Maximum 0.23 mm (0.009 inch)

Maximum stack height: 5 mm

thick

(0.3 inch)

Transparencies

Minimum 0.13 mm (0.005 inch)

Maximum stack height: 5 mm

thick

(0.3 inch)

Tray 2

Paper

Range:

Equivalent to 250 sheets of 75 g/

60 g/m2 (16 lb) bond to 135 g/m2

m2 (20 lb) bond

Maximum stack height for A6

(36 lb) bond

paper: 15 mm (0.59 inch)

Transparencies

Minimum 0.13 mm (0.005 inch)

Maximum stack height: 26 mm

thick

(1.0 inch)

Standard top bin

Paper

Up to 125 sheets of 75 g/m2 (20

lb) bond

ENWW

Supported paper and print media 37

Load paper and print media

Load trays

Paper orientation for loading trays

If you are using paper that requires a specific orientation, load it according to the information in the following table.

Tray

Single-sided printing

Duplex printing (HP LaserJet

Envelope printing

P2050 Series Printers only)

Tray 1

Face-up

Face-up

Front of envelope face-up

Top edge leading into the product

Top edge leading into the product

Short edge with postage leading

into the product

Tray 2

Face-down

Face-down

Use only Tray 1 for printing

Top edge at the front of the tray

Top edge at the front of the tray

envelopes.

Optional Tray 3 (HP LaserJet

Face-down

Face-down

Use only Tray 1 for printing

P2050 Series Printers only)

Top edge at the front of the tray

Top edge at the front of the tray

envelopes.

38 Chapter 3 Paper and print media

ENWW

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