Siemens телефон optipoint 500 standard инструкция

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Summary of Contents for Siemens optiPoint 500

Page: 1

Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath 500, HiPath 3000, HiPath 5000
optiPoint 500 economy, optiPoint 500 basic
optiPoint 500 standard, optiPoint 500 advance
Operating Instructions

Page: 2

Before You Begin
2
Before You Begin
These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic,
optiPoint 500 standard and optiPoint 500 advance telephones on your HiPath 500 and
HiPath 3000 / 5000.
They describe all functions you can use from your telephone. You may find that some func-
tions you wish to use are not available on your telephone. This may be due to one of the
following reasons:
• The function has not been configured for your telephone — address any questions to
your service personnel.
• Your communications platform does not supp ort this function — contact your service
personnel to upgrade your system.
Important Notes
CE (customer equipment) does not continue to support emergency dialing after loss of
mains power, if battery back up and power fail switchover to emergency analogue phones
is not available.
Never allow the telephone to come into contact with staining or aggressive liquids such as
coffee, tea, juice, or soft drinks. For information on telephone maintenance Æ Page 125.
The information provided in this document contains merely general descriptions or charac-
teristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
Do not operate the telephone in environments where there is a danger of
explosions.
Use only original Siemens accessories Æ Page 122. Using other accesso-
ries may cause a hazard and will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any problems,
contact your service personnel.

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Before You Begin
3
Marks
The device conforms to the EU guideline 1999/5/EG, as attested by the
CE mark.
This device has been manufactured in accordance with our certified en-
vironmental management system (ISO 14001). This process ensures
that energy consumption and the use of primary raw materials are kept
to a minimum, thus reducing waste production.
All electrical and electronic products should be disposed of separately
from the municipal waste stream via designated collection facilities ap-
pointed by the government or the local authorities.
The correct disposal and separate collection of your old appliance will
help prevent potential negative consequences for the environment and
human health. It is a precondition for reuse and recycling of used electri-
cal and electronic equipment.
For more detailed information about disposal of your old appliance,
please contact your city office, waste disposal service, the shop where
you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is
installed and sold in the countries of the European Union and is covered
by the directive 2002/96/EC. Countries outside the European Union may
have other regulations regarding the disposal of electrical and electronic
equipment.

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Contents
4
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Basic operating instructions . . . . . . . . . . . . . . . . . . . .9
optiPoint 500 economy/basic/standard control panel . . . . . . . . . . . . . . . 9
optiPoint 500 advance control panel with optiPoint key modules. . . . . 10
How to Use these Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . 11
Screen Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
… Interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
… Via the Program/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 12
… With Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Functions You Can Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Basic and Enhanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Additional Team and Executive/Secretary Functions. . . . . . . . . . . . 13
Using the Telephone Efficiently. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Making Calls – Basic Functions . . . . . . . . . . . . . . . .14
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering a Call With the Handset. . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering a Call with the Speaker (Speakerphone Mode) . . . . . . . 14
Switching to Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Switching to the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Open Listening in the Room During a Call . . . . . . . . . . . . . . . . . . . . . . 16
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ending the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 20
Switching to the Party on Hold (Toggle) . . . . . . . . . . . . . . . . . . . . . 20
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Call Forwarding No Reply (CFNR) . . . . . . . . . . . . . . . . . . . . . 23
Call Forwarding in the Carrier Network and Forwarding
Multiple Subscriber Numbers (MSN) (Not for U.S.). . . . . . . . . . . . . 24

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Contents
5
Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Storing a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Checking and Canceling a Saved Callback. . . . . . . . . . . . . . . . . . . . 25
Saving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . 27
Using Repertory Dialing Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Ring Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Attention Ring Volume. . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Speakerphone to the Room Acoustics . . . . . . . . . . . 30
Adjusting the Receiving Volume During a Call. . . . . . . . . . . . . . . . . 30
Adjusting the Display to a Comfortable Reading Angle . . . . . . . . . . 30
Display backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the display contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Selecting the Language of Screen Prompts . . . . . . . . . . . . . . . . . . 31
Making Calls – Convenience Functions . . . . . . . . .32
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . 32
Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering a Call With a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Answering Calls from the
Entrance Telephone and Opening the Door. . . . . . . . . . . . . . . . . . . 35
Accepting a Call From an Answering Machine . . . . . . . . . . . . . . . . 36
Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
En-Bloc Sending / Correcting Numbers . . . . . . . . . . . . . . . . . . . . . . 37
Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Speed-dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Dialing a Number From the Internal Directory . . . . . . . . . . . . . . . . . 42
Dialing from the Telephone Database (LDAP) (Not for HiPath 500). 44
Using Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . 46
Talking to Your Colleague with Discreet Calling (Not for HiPath 500)47
Automatic Connection Setup (Hotline). . . . . . . . . . . . . . . . . . . . . . . 47
Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Assigning a Station Number (Not for U.S.) . . . . . . . . . . . . . . . . . . . 48
Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accepting a Waiting Call (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . 50
Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . 51
Turning the Call Waiting Tone On and Off. . . . . . . . . . . . . . . . . . . . 51
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Placing External Calls on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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Contents
6
Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . 55
Activating Tone Dialing/DTMF Suffix-Dialing . . . . . . . . . . . . . . . . . . 56
Recording Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Transferring a Call after a Speaker Call (Announcement) in a Group 58
Trunk Flash (Not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
If You Cannot Reach a Destination … . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Busy Override — Joining a Call in Progress . . . . . . . . . . . . . . . . . . . . 60
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Saving Functions, Procedures and Appointments.62
Assigning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Assigning a Procedure (Operating Steps) to a Key . . . . . . . . . . . . . . . . 66
Appointments Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Saving Appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Displaying and Assigning Call Charges. . . . . . . . . .70
Displaying Call Charges (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Displaying Call Charges for Another Telephone (Not for U.S.) . . . . . . . 71
Dialing with Call Charge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Private Sphere/Security . . . . . . . . . . . . . . . . . . . . . . .73
Turning Ringer Cutoff On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Turning Do Not Disturb On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Silent Monitor (Not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Trace Call: Identifying Anonymous Callers (Not for U.S.) . . . . . . . . . . . 76
Locking the Telephone to Prevent Unauthorized Use. . . . . . . . . . . . . . 77
Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . 78
Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using Other Functions. . . . . . . . . . . . . . . . . . . . . . . . .80
Sending a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Creating and Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Displaying and Deleting Messages You Have Sent. . . . . . . . . . . . . 81
Answering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Leaving an Advisory Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Deleting Advisory Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Display Number of Waiting Calls and Overload Indication . . . . . . . . . . 83
Using Another Telephone Like Your Own for a Call . . . . . . . . . . . . . . . 84
Change call number (relocate). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

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Contents
7
Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 86
Resetting Services and Functions
(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 86
Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 87
Using System Functions from the Outside
(DISA: Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . 90
Controlling Connected Computers or Other Programs and
Telephone Data Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Communicating with PC Applications over a CSTA Interface . . . . . . . . 92
Controlling Relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . 93
Sensors (only for HiPath 3300/3350/3500/3550). . . . . . . . . . . . . . . . . . 93
Radio Paging (Not for U.S., Not for HiPath 500) . . . . . . . . . . . . . . . . . . 94
Using Other Team Functions . . . . . . . . . . . . . . . . . . .95
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . 98
Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . . 99
Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Team and Executive/Secretary
Functions With Trunk Keys . . . . . . . . . . . . . . . . . . .102
Using Trunk Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Answering Calls With Trunk Keys . . . . . . . . . . . . . . . . . . . . . . . . . 103
Making Calls with Trunk Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using a Trunk Key to Place a Call on Hold and Retrieve It Again. . 103
Switching Between Phone Calls on Multiple Trunks . . . . . . . . . . . 104
MULAP Conference Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Forwarding Calls on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using DSS Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using DSS Keys to Answer Calls. . . . . . . . . . . . . . . . . . . . . . . . . . 107
Calling a Team Member Directly . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Transferring a Call in Progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Accepting a Call for Another Team Member . . . . . . . . . . . . . . . . . . . . 108
Joining or Leaving a Group Call
(Not for the Executive Telephone in an Executive/Secretary Team) . . 108
Transferring Calls Directly to the Executive
(Only in an Executive/Secretary Group) . . . . . . . . . . . . . . . . . . . . . . . . 109
Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . .110
Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Checking the Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

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Contents
8
Special Functions in the LAN
(Not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . .111
Leaving a Hunt Group/Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transferring Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . 114
Controlling Relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . 115
Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Advanced Options for Telephone Operation. . . . .117
Terminal Mode – optiPoint application module . . . . . . . . . . . . . . . . . . 117
Entering text via the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Different Displays in a HiPath 4000 Environment
(Not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . .120
Labeling, Documentation . . . . . . . . . . . . . . . . . . . . .122
Labeling Key Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Attaching a Station Number Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Documentation in Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Responding to Error Messages on the Screen . . . . . . . . . . . . . . . . . . 126
Contacts for Resolving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Overview of Functions/Codes (Alphabetical). . . .133
FCC and Industry Canada Compliance. . . . . . . . . .138
FCC Certification and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Equipment Attachment Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Page: 9

Basic operating instructions
9
Basic operating instructions
optiPoint 500 economy/basic/standard control panel
optiPoint 500[1]
economy basic standard advance
Function keys 12 12 12 19
Full-duplex speakerphone
feature
— — ; ;
Illuminated display — — — ;
Headset port — — — ;
USB interface — ; ; ;
Interface for add-on equipment — ; ; ;
Option bays 0 1 1 2
[1] The name and model of your telephone are printed on the base of your optiPoint 500.
Keys for
telephone
settings
Display,
2 lines with
24 chars
Keypad
Handset
Key for confirming
a function
Key field —
freely program-
mable keys
Speaker for open
listening
and ring tones
Fixed function key:
Release
Microphone for speaker-
phone mode (only
optiPoint 500 standard)
Keys for scrolling to
functions
Key field — fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
LEDs

Page: 10

Basic operating instructions
10
optiPoint 500 advance control panel with optiPoint key modules
Keys for
telephone
settings
Iluminated
Display,
2 lines with
24 chars
Keypad
Handset
Key for
confirming
a function
Key field —
freely programmable keys
Speaker
for open
listening
and ring tones
Fixed
function key:
Release
Microphone for speakerphone
mode
Keys for scrolling to
functions
Key field — fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
LEDs
optiPoint key module
with programmable
keys

Page: 11

Basic operating instructions
11
Step by Step
How to Use these Operating
Instructions
You will find a graphic representation of the steps in log-
ical sequence in the left column. Below is an explana-
tion of the symbols:
n Lift the handset (off-hook).
t Replace the handset (on-hook).
s Conduct a call.
o Enter a telephone number or code.
dd Enter the code.
u or v Press volume controls on the telephone.
Press the key.
Press the illuminated key.
Press the flashing key.
: The option appears on the screen.
Press the : key to confirm your selection.
> : Search for an option.
Press the < > keys,
until the option appears on the screen.
Then press the : key to confirm your selection.
Screen Displays
Line 1 displays prompts or acknowledgment
messages, depending on the situation.
Line 2 displays functions that you can confirm by press-
ing :. If the symbol «>» appears on the right, you can
press < > to access further options.
Program/Service
Speaker
Start conference?
Display contrast?
Please dial
Return to held call? >

Page: 12

Step by Step
Basic operating instructions
12
Accessing Functions
… Interactively
You can select some functions while the telephone is
idle, for example:
> : Use < > to scroll to a function and press : to
execute it.
You can select other functions directly depending on
the situation. Example: you call a number, but the line
is busy:
: Press : to confirm.
or
> : Use < > to scroll to a function and press : to
execute it.
… Via the Program/Service Menu
First press the «Program/Service» key. You then see a list
of selection options, such as: «#0=Reset services»
Æ Page 86.
Press the key.
> : Use < > to scroll to a function and press : to
execute it.
or
rd Enter the code directly.
The Quick-Reference Operating Instructions («Overview
of Functions/Codes (Alphabetical)» Æ Page 133) contain
a list of codes. However, they are also displayed on
screen along with the corresponding function.
… With Function Keys
If you saved a function on a key Æ Page 62, you can ac-
cess it directly as follows:
Press the Mute key to execute the function.
Forwarding on
Callback
Send message
Program/Service
#0=Reset services?

Page: 13

Basic operating instructions
13
Functions You Can Use
Basic and Enhanced Functions
You can use all basic and enhanced communications platform functions
that appear interactively on the screen, in the Program/Service menu, and
when you press function keys.
Additional Team and Executive/Secretary Functions
Æ Page 102f.
To help working and project groups work together more efficiently, the ser-
vice technician can configure a variety of team functions, depending on
your preferences when working in the team. You can use these team func-
tions in addition to the basic and enhanced functions.
In addition to call pickup, hunting groups (group call), and call distribution
groups, you can also set up teams with multiple lines per telephone.
You can tell if a telephone has trunk keys if your station number and the
numbers of your colleagues are programmed on trunk keys. You can ac-
cess all lines and can also conduct different calls simultaneously on multi-
ple lines.
Another team function category includes the executive/secretary
functions, which are configured by the service technician. You can use ex-
ecutive and secretary functions in addition to the basic and enhanced func-
tions as well as other team functions.
An executive/secretary telephone has DSS keys for the executive or sec-
retary, trunk keys for the executive and secretary, as well as ring transfer
keys.
Using the Telephone Efficiently
• You probably have certain colleagues or external parties with whom
you talk on the phone especially frequently. To dial these numbers fast-
er and more conveniently, you can save them on keys
(Saving station numbers for repertory dialing on keys Æ Page 27).
• All too often you reach a busy line when dialing a number. Amid the
confusion of your working day, it’s easy to forget to try the number
again later on. To avoid this, make it a habit to use the «Callback»
Æ Page 25 function.

Page: 14

Step by Step
Making Calls – Basic Functions
14
Making Calls – Basic Functions
Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four seconds (single-tone
sequence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance tele-
phone, your telephone rings three times in rapid
succession every four seconds (triple-tone se-
quence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
The number or the name of the caller appears on the
display.
Answering a Call With the Handset
The telephone rings. The caller appears on the screen.
n Lift the handset.
u or v Raise or lower the volume. Keep pressing the key until
the desired volume is set.
Answering a Call with the Speaker
(Speakerphone Mode)
The telephone rings. The caller appears on the screen.
Press the key. The LED lights up.
Speakerphone mode.
Your service personnel can adjust the ring ca-
dence for external and internal calls for you. In
other words, different ring cadences can be set
for different internal callers.
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speaker

Page: 15

Making Calls – Basic Functions
15
Step by Step
u or v Raise or lower the volume. Keep pressing the key until
the desired volume is set.
Ending the call:
Press the key. The LED goes out.
or
Press the key.
Notes on speakerphone mode:
• Tell the other party that you are using speakerphone
mode.
• The speakerphone works bests at a low receiving
volume.
• The ideal distance between the user and the tele-
phone set in speakerphone mode is about 50 cm
(approx. 20 inches).
Switching to Speakerphone Mode
Precondition: You are conducting a call with the hand-
set.
and t Hold down the key and replace the handset.
(in the U.S.: press the key once and replace the hand-
set). Then release the key and continue the call.
Switching to the Handset
Precondition: You are engaged in a call in speaker-
phone mode.
n and s Lift the handset. Continue the call.
Speaker
Release
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speaker
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.

Page: 16

Step by Step
Making Calls – Basic Functions
16
Open Listening in the Room During a
Call
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the hand-
set.
Activating ring transfer:
Press the key. The LED lights up.
Deactivating this function:
Press the key. The LED goes out.
Speaker
Speaker

Page: 17

Making Calls – Basic Functions
17
Step by Step
Making Calls
Off-Hook Dialing
n Lift the handset.
o Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The called party does not answer or is busy:
t Replace the handset.
On-Hook Dialing
o Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The other party answers with speaker:
n Lift the handset.
or On-hook: Use speakerphone mode (not available with
optiPoint 500 economy and optiPoint 500 basic).
The called party does not answer or is busy:
Press the key. The LED goes out.
Ending the call
t Replace the handset.
or
Press the key.
Speaker
Your system may also be programmed so that
you have to press the Internal key before you dial
an internal number.
To call an external party, you have to enter an ex-
ternal code before dialing the party’s telephone
number (Prime Line is not active; contact your
service personnel).
Release

Page: 18

Step by Step
Making Calls – Basic Functions
18
Redialing a Number
The last three external telephone numbers dialed are
stored automatically.
You can redial them simply by pressing a key.
The station number appears on your screen for two sec-
onds and is then dialed.
Press the key once to dial the number last dialed.
Press the key twice to dial the next to the last number
dialed.
Press the key three times to dial the third-to-the-last
number dialed.
Displaying and dialing saved station numbers
Press the key.
: Press the «OK» dialog key within two seconds to confirm
your choice.
: The next stored number is displayed. Press the «OK» di-
alog key to confirm four selection.
> : Select and confirm.
Redial
Redial
Next?
Next?
Call?
If this feature is configured (contact your service
personnel), account codes entered are also
saved Æ Page 72.

Page: 19

Making Calls – Basic Functions
19
Step by Step
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your office, you can temporari-
ly switch off the handset microphone or the handsfree
microphone. You can also switch on the handsfree mi-
crophone to answer an announcement via the tele-
phone speaker (speaker call, Æ Page 33).
Precondition: You are conducting a call. The micro-
phone is switched on.
Press the key. The LED lights up.
or
Press the illuminated key. The LED goes out.
or
> : Select and confirm.
or
> :
or
Press the key. The LED lights up
qif or rif Enter the code for «on» or «off».
Speakerphone mode is not available with
optiPoint 500 economy and optiPoint 500 basic.
Mute
Mute
Mute on?
Mute off?
Program/Service

Page: 20

Step by Step
Making Calls – Basic Functions
20
Calling a Second Party
(Consultation Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
:
:
Confirm.
o Call the second party.
Return to the first party:
: Confirm.
or
:
or
q d Press the key. The LED lights up. Enter the code. The
LED goes out.
Switching to the Party on Hold (Toggle)
> : Select and confirm.
or
q f Press the key. The LED lights up. Enter the code. The
LED goes out.
Combine the calling parties into a three-party con-
ference
> : Select and confirm.
or
q g Press the key. The LED lights up. Enter the code. The
LED goes out.
Connecting the other parties to each other
> : Select and confirm.
US: Consult?
UK: Enquiry?
Return to held call?
Quit and return?
Program/Service
Toggle/Connect?
Program/Service
Conference?
Program/Service
Transfer?

Page: 21

Making Calls – Basic Functions
21
Step by Step
Transferring a Call
If the person you are speaking to wants to talk to
another colleague of yours, you can transfer the call that
colleague.
:
:
Confirm.
o Enter the number of the party to which you want to
transfer the call.
s Announce the call, if necessary.
t Replace the handset.
or
> : Select and confirm[1].
US: Consult?
UK: Enquiry?
Transfer?
[1] «Different Displays in a HiPath 4000 Environment
(Not for HiPath 500)» Æ Page 120

Page: 22

Step by Step
Making Calls – Basic Functions
22
Call Forwarding
Using Variable Call Forwarding
You can immediately forward internal or external calls to
different internal or external telephones (destinations).
(External destinations require special configuration in
the system.)
> : Select and confirm.
or
qe Enter the code.
: Select and confirm.
or
> :
or
> :
or
e or f or g Enter the code.
o Enter the number of the telephone that is ringing.
:
:
Confirm.
Deactivating call forwarding:
> : Select and confirm.
or
re Enter the code.
Special features must be taken into consider-
ation if your telephone operates with
HiPath 5000 (system networking via PC net-
work) Æ Page 112!
Forwarding on?
1=all calls?
2=external calls only?
3=internal calls only?
US: Save?
UK: Save entry?
Forwarding off?
When call forwarding is active, a special dial tone
sounds when you lift the handset.
If DID DTMF is active (contact your service per-
sonnel), you can also forward calls to this desti-
nation. Destinations: fax = 870, DID = 871,
fax DID = 872.
If you are a call forwarding destination, your dis-
play will show the station number or the name of
the originator on the upper line and that of the
caller on the lower line.

Page: 23

Making Calls – Basic Functions
23
Step by Step
Using Call Forwarding No Reply (CFNR)
Calls that are not answered after three rings (=default,
can be adjusted by service personnel) or that are re-
ceived while another call is ongoing can be automatical-
ly forwarded to a specified telephone.
Press the key. The LED lights up.
> : Select and confirm.
> : Select and confirm.
or
qhmi Enter the code.
o Enter the destination number.
• Enter the internal station number for internal desti-
nations
• Enter the external code and the external station
number for external destinations
: Confirm.
Deactivating Call Forwarding No Reply:
Press the key. The LED lights up.
> : Select and confirm.
> : Select and confirm.
or
rhmi Enter the code.
: Confirm.
Program/Service
More features?
*495=CFNR on?
Save entry?
Program/Service
More features?
#495=CFNR off?
Delete?
If CFNR is enabled, the following briefly appears
on the display when you replace the handset:
«US: CFNR to: …», UK: «CFNR TO: …».

Page: 24

Step by Step
Making Calls – Basic Functions
24
Call Forwarding in the Carrier Network and
Forwarding Multiple Subscriber Numbers
(MSN) (Not for U.S.)
If this function has been configured (contact your ser-
vice personnel), you can forward calls to your assigned
multiple subscriber number (MSN) (DID number) direct-
ly within the carrier network.
For example, you can forward your phone line to your
home phone after business hours.
> : Select and confirm.
or
qjh Enter the code.
: Select and confirm the line type you wish to use.
or
> :
or
> :
or
e or f or g Enter the code.
o Enter your DID number.
o Enter the destination number (without the external
code).
: Confirm.
Deactivating call forwarding:
> : Select and confirm.
or
rjh Enter the code.
: Confirm the displayed call forwarding type.
or
e or f or g Enter the activated call forwarding type.
o Enter your DID number.
Trunk FWD on?
1=immediate?
2=on no answer?
3= on busy?
Save?
Forwarding — trunk off

Page: 25

Making Calls – Basic Functions
25
Step by Step
Using Callback
If a user is busy or is not answering, you can store an
automatic callback. This feature saves you from having
to make repeated attempts to reach the user.
You receive a callback,
• When the other party is no longer busy
• When the user who did not answer has conducted
another call.
Storing a Callback
Precondition: You have reached a busy line or no one
answers.
:
:
Confirm.
or
qil Enter the code.
Answering a Callback
Precondition: A callback was saved. Your telephone
rings. «Callback: …» appears on the display.
n Lift the handset.
or
Press the key. The LED lights up.
You hear a ring tone.
Checking and Canceling a Saved Callback
> : Select and confirm[1]
.
or
ril Enter the code.
> :
> :
Select the displayed function and press the «OK» dialog
key to display additional entries.
When configured (contact your service person-
nel), all callback requests are automatically delet-
ed overnight.
US: Callback
UK: Set Callback
Speaker
View callbacks?
[1] «Different Displays in a HiPath 4000 Environment
(Not for HiPath 500)» Æ Page 120
US: Next callback?
UK: Display next?

Page: 26

Step by Step
Making Calls – Basic Functions
26
Deleting a displayed entry:
: Press the «OK» dialog key to confirm your selection.
Ending callback display:
> :
> :
Select and confirm.
or
Press the key. The LED goes out.
or
Press the key. The LED goes out.
Delete?
US: Exit?
UK: End?
Program/Service
Speaker

Page: 27

Making Calls – Basic Functions
27
Step by Step
Saving Repertory Dialing Numbers on
a Key
You can save frequently-dialed station numbers on pro-
grammable keys that are unassigned by default.
External and internal station numbers, as well as func-
tions/procedures (comprising several operating steps)
can be stored on these keys Æ Page 62.
In addition, the keys can be programmed on two sepa-
rate levels if you have configured a key as the «switch-
ing» key (Shift key Æ Page 62).
Depending on the key assignment and programming of
your HiPath system («Extended Key Functionality»; refer
to relevant service personnel), dual-level key assign-
ment permits several assignment combinations.
Corresponding displays guide you through this process
Æ Page 126.
If you save internal station numbers, you can choose
whether to save an LED display for the key (=Save with
LED) or not (=Save without LED).
The LED display indicates the various states
(Æ Page 64, Æ Page 107).
Press the key. The LED lights up.
> : Select and confirm.
or
qme Enter the code.
Press the key. If the key is already in use, its assignment
appears on the screen.
If applicable
> : Make a selection and confirm to save the station num-
ber on the second level.
or u
:
:
Confirm.
: Confirm.
o Enter the station number.
Program/Service
*91=Prog. feature key?
+=Next layer?
US: Change key?
UK: Change feature?
Repdial key?

Page: 28

Step by Step
Making Calls – Basic Functions
28
If you make a mistake:
> : Select and confirm. This deletes all digits entered.
The system telephone automatically recognizes if you
want to save an internal or an external station number.
The options «Save without LED» or «Save with LED» are
only available for internal station numbers.
: Confirm.
or
> : Select and confirm to save the repdial key without LED
display.
:
:
Confirm.
or
> :
> :
Select and confirm.
or
> :
> :
Select and confirm.
Using Repertory Dialing Keys
Precondition: You have saved a station number on a
repertory dialing key Æ Page 27.
Press the key on which the number is saved.
If the station number is located on the second level, first
press «Shift».
Previous?
Save with LED?
Save without LED?
US: Exit?
UK: End?
US: Another key?
UK: Program another key?
US: Clear key?
UK: Delete feature?
Simply press the key to dial a stored telephone
number Æ Page 28.
You can do this while a call is in progress.
For information on display messages when sav-
ing station numbers Æ Page 126.
You can also press the repertory dial key during a
call. This automatically sets up a consultation
Æ Page 20.

Page: 29

Making Calls – Basic Functions
29
Step by Step
Telephone Settings
Adjusting the Ring Volume
u or v Press these keys while the phone is idle.
:
:
Confirm.
u or v To raise or lower the volume: Keep pressing the keys
until the desired volume is set.
: Save.
Adjusting the Ring Tone
u or v Press these keys while the phone is idle.
:
:
Select and confirm.
u or v To adjust the ring tone: Keep pressing the keys until the
desired tone is set.
: Save.
Adjusting the Attention Ring Volume
If you belong to a team that uses trunk keys, the tele-
phone can alert you to other calls in the team even
when you are engaged in another call Æ Page 108. You
hear the attention ring.
u or v Press one of these keys while the phone is idle.
> :
> :
Select and confirm.
u or v To raise or lower the volume: Keep pressing the keys
until the desired volume is set.
: Save.
US: Ring volume?
UK: Ringer volume?
US: Ring tone?
UK: Ringer tone?
US: Attention Ring Vol?
UK: Attention Ring Volume?

Page: 30

Step by Step
Making Calls – Basic Functions
30
Adjusting the Speakerphone to the Room
Acoustics
To help the other party understand you clearly while you
are talking into the microphone, you can adjust the tele-
phone to the acoustics in your environment: «Quiet
room», «Normal room» and «Noisy room».
u or v Press one of these keys while the phone is idle.
> : Select and confirm.
u or v To set the room type: Keep pressing these keys until
the setting you want appears on the screen.
: Save.
Adjusting the Receiving Volume During a Call
You are engaged in a call.
u or v To raise or lower the volume: Keep pressing the keys
until the desired volume is set.
u or v simultaneously Save.
Adjusting the Display to a Comfortable Read-
ing Angle
You can swivel the display unit. Adjust the display unit
so that you can clearly read the screen.
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speakerphone mode?

Page: 31

Making Calls – Basic Functions
31
Step by Step
Display backlight
When operating optiPoint 500 advance, e.g. when dial-
ling a call number, a display backlight switches on auto-
matically. The backlight switches off automatically a few
seconds after the last action is completed.
Adjusting the display contrast
The display has four contrast levels that you can set ac-
cording to your light conditions.
u or v Press one of the keys while the phone is idle.
> : Select and confirm.
u or v Change the display contrast. Press the key repeatedly
until the desired level is obtained.
: Save.
Selecting the Language of Screen Prompts
Press the key. The LED lights up.
> : Confirm.
> : Confirm.
or
qhl Enter the code.
> : Select the language you wish to use (such as «Spanish»)
and press the «OK» dialog key to confirm.
This function is only available with
optiPoint 500 advance.
Display contrast?
Program/Service
More features?
*48= Select language?
15=Spanish?

Page: 32

Step by Step
Making Calls – Convenience Functions
32
Making Calls – Convenience
Functions
Answering Calls
Accepting a Specific Call for Your Colleague
You hear another telephone ring.
Press the key. The LED lights up.
> : Select and confirm[1].
or
qim Enter the code.
A called station appears on the screen.
If applicable
> : Select and confirm until you see the station you want.
> : Confirm.
or
o If you know the number of the telephone that is ringing,
enter it directly.
or
Press the flashing key.
Rejecting Calls
You can reject calls which you do not wish to take. The
call is then signaled at another definable telephone
(contact your service personnel).
The telephone rings. The caller is displayed.
Press the key.
If a call cannot be rejected, your telephone will continue
to ring. The message «currently not possible» (UK) or
«Feature not available» (US) is displayed (e.g in the case
of recalls).
Program/Service
*59=Pickup — directed?
[1] «Different Displays in a HiPath 4000 Environment
(Not for HiPath 500)» Æ Page 120
Next?
Accept call?
Accepting calls in a team Æ Page 98.
Release

Page: 33

Making Calls – Convenience Functions
33
Step by Step
Using the Speakerphone
A colleague addresses you directly over the speaker
with a speaker call. You hear a tone before the an-
nouncement. The other party’s name or station number
appears on the screen.
You can conduct the call with the handset or in speaker-
phone mode.
n Lift the handset and answer the call.
or
: Press the «OK» key to confirm your selection and answer
the call.
or
Press the key and answer the call.
Enabling and Disabling Handsfree Answerback
> : Select and confirm.
or
> :
or
qmj or rmj Enter the code for «on» or «off».
Speakerphone mode is not available with
optiPoint 500 economy and optiPoint 500 basic.
Mute off?
Mute
If handsfree answerback is enabled (see below),
you do not need to switch on the microphone —
you can answer directly. You can answer immedi-
ately in speakerphone mode.
If handsfree answerback is disabled (default set-
ting), follow the procedure described above.
Placing a speaker call to a colleague Æ Page 46.
HF answerback on?
HF answerback off?

Page: 34

Step by Step
Making Calls – Convenience Functions
34
Answering a Call With a Headset
Precondition: Your telephone rings.
: Confirm.
or If the «Headset» key has been configured Æ Page 62:
Press the key. The LED lights up.
Ending the call:
Press the key.
or If the «Headset» key has been configured Æ Page 62:
Press the key. The LED goes out.
This function is not available with
optiPoint 500 economy.
Answer?
Release

Page: 35

Making Calls – Convenience Functions
35
Step by Step
Answering Calls from the
Entrance Telephone and Opening the Door
If an entrance telephone has been programmed, you
can use your telephone to speak to someone at the
entrance telephone and to activate a door opener.
If you have the proper authorization (contact your ser-
vice personnel), you can activate the door opener, en-
abling visitors to open the door themselves by entering
a 5-digit code (using a DTMF transmitter or installed
keypad).
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
n Lift the handset within thirty seconds. You are connect-
ed to the entrance telephone immediately.
or
n Lift the handset after more than thirty seconds.
o Dial the entrance telephone number.
Opening the door from your telephone during a call
from the entrance telephone:
: Confirm.
Opening the door from your telephone without
calling the entrance telephone:
Press the key. The LED lights up.
> : Select and confirm.
or
qje Enter the code.
o Dial the entrance telephone number.
Open door?
Program/Service
*61=Open door?
Special features must be taken into consider-
ation if your telephone operates with
HiPath 5000 (system networking via PC net-
work) Æ Page 116!

Page: 36

Step by Step
Making Calls – Convenience Functions
36
Opening the door with a code (at the door):
o After ringing the bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the
door opener has been programmed, a doorbell call sig-
nal may or may not be forwarded.
Activating the door opener:
Press the key. The LED lights up
> : Select and confirm.
or
qlm Enter the code.
o Dial the entrance telephone number.
o Enter the five-digit code. Default code = «00000».
or
> :
Select the displayed function and press the «OK» dialog
key to change the code.
> : Select and confirm.
or
> : You can also open the door without a doorbell ring.
Deactivating the door opener:
Press the key. The LED lights up.
> : Select and confirm.
or
rlm Enter the code.
Accepting a Call From an Answering Ma-
chine
You can accept a call from any answering machine if the
machine is connected to your system (contact your ser-
vice personnel) and you have programmed the answer-
ing machine number on a key Æ Page 62.
The LED lights up. Press the key.
Program/Service
*89=Door opener on?
3=change password?
1=enable with ring?
2=enable w/o ring?
Program/Service
#89=Door opener off?

Page: 37

Making Calls – Convenience Functions
37
Step by Step
Dialing/Making Calls
En-Bloc Sending / Correcting Numbers
If this feature is configured (contact your service per-
sonnel), a connection is not attempted immediately
when a station number is entered. This means that you
can correct the number if necessary.
The station number is only dialed at your specific re-
quest.
o Internal: enter station number.
External: enter external code and station number.
Dialing entered/displayed numbers:
n Lift the handset.
or
: Confirm.
Correcting numbers entered:
: Select and confirm.
The last digit entered in each case is deleted.
o Enter the required digit(s).
Canceling en-bloc sending:
> : Select and confirm.
or
Press the key. The LED goes out.
or
Press the key.
Dial?
Delete number?
End?
Speaker
Release
A station number can only be corrected as it is
being entered. Station numbers stored for num-
ber redial, for example, cannot be corrected.

Page: 38

Step by Step
Making Calls – Convenience Functions
38
Using a Caller List
If you are unable to accept an external or internal call,
the call attempt is stored in the caller list.
You can store answered calls either manually (both in-
ternal and external calls) or automatically (external calls
only; contact your service personnel for details).
Your telephone stores up to ten calls in chronological or-
der. Each call is assigned a time stamp. The most recent
entry not yet answered in the list is displayed first. Mul-
tiple calls from the same caller do not automatically
generate new entries in the caller list. Instead, only the
most recent time stamp for this caller is updated and its
number incremented.
Retrieving the Caller List
Precondition: Service personnel has set up a caller list
for your telephone.
> : Select and confirm[1]
.
or
rlf Enter the code.
The last call is displayed on the screen.
: To view other calls, confirm each subsequent display.
Ending Retrieval
> :
> :
Select and confirm.
or
Press the key. The LED goes out.
or
Press the key. The LED goes out.
Caller list?
[1] «Different Displays in a HiPath 4000 Environment
(Not for HiPath 500)» Æ Page 120
If an optiPoint application module is connected
to your telephone, the «Terminal Mode» is activa-
ted once the function is started Æ Page 117.
The prompts are now shown on the optiPoint ap-
plication module display.
You can use the keys on the optiPoint application
module.
Next?
US: Exit?
UK: End?
Program/Service
Speaker

Page: 39

Making Calls – Convenience Functions
39
Step by Step
Displaying the Call Time and Additional Call Infor-
mation
Precondition: You have retrieved the caller list and the
selected call is displayed.
> : Select and confirm.
or
> :
or
> :
Dialing a Station Number from the Caller List
Precondition: You have retrieved the caller list and the
selected call is displayed.
> : Select and confirm.
Removing an Entry from the Caller List
Precondition: You have retrieved the caller list and the
selected call is displayed.
> : Confirm.
Saving the Other Party’s Station Number
in the Caller List (Redial)
Precondition: You are engaged in a call or have called
an external party.
: Confirm.
or
qlf
Press the key. The LED lights up. Enter the code.
Time/Date sent?
View station no.
View name?
Call?
The caller is automatically deleted from the caller
list when a connection is finally set up.
Delete?
Save number?
Program/Service

Page: 40

Step by Step
Making Calls – Convenience Functions
40
Speed-dial
Using Station and System Speed-Dial Numbers
Precondition: You have stored station speed-dial num-
bers Æ Page 40 or your service personnel has stored
system speed-dial numbers.
Press the key. The LED lights up
: Confirm.
or
qk Enter the code.
o Enter a speed-dial number.
«*0″ to *9» = station speed-dialing.
«000» to «999» = system speed-dialing (contact your ser-
vice personnel).
If applicable Suffix-Dialing
o If necessary, you can suffix-dial additional digits (for ex-
ample, the user’s extension) at the end of the saved sta-
tion number.
If this feature is configured, a suffix is automatically di-
aled (for example, «0» for the exchange) if no entries are
made within 4 or 5 seconds.
Storing Station Speed-Dial Numbers
You can store the ten numbers which you use the most
and dial them using your own station speed-dial num-
bers: *0 through *9 Æ Page 40.
Press the key. The LED lights up.
> : Select and confirm[1].
or
qmf Enter the code.
o Enter the speed-dial number you wish to use (*0 to
*9). If the speed-dial number is already in use, the pro-
grammed station number appears on the screen.
:
:
Confirm.
Program/Service
*7=Use speed-dialing?
Program/Service
*92=Change Speed-dial?
[1] «Different Displays in a HiPath 4000 Environment
(Not for HiPath 500)» Æ Page 120
US: Change?
UK: Change entry?

Page: 41

Making Calls – Convenience Functions
41
Step by Step
o First enter the external code and then the external sta-
tion number.
:
:
Confirm.
or If you make a mistake:
> : Select and confirm. This deletes all entered digits.
:
:
Confirm.
or
> :
> :
Select and confirm.
or
> : Select and confirm.
or
> :
> :
Select and confirm.
US: Save?
UK: Save entry?
Previous?
US: Next?
UK: Next entry?
US: Change?
UK: Change entry?
Delete?
US: Exit
UK: End

Page: 42

Step by Step
Making Calls – Convenience Functions
42
Dialing a Number From the Internal Directory
The internal directory contains all station numbers and
system speed-dial numbers assigned to a name. Con-
tact your service personnel to find out if one was con-
figured for your system.
Precondition: Names have been assigned to the sta-
tion numbers stored in the system.
n Lift the handset.
or
Press the key. The LED lights up.
:
:
Confirm.
or
qih Enter the code.
If applicable If several directories have been configured (not for
HiPath 500):
: Confirm.
The first entry is displayed on the screen.
u or v Scroll to next or previous entry.
or
> :
or
> :
or
o Enter the name you want to find, or just the first few
letters, using the alphanumeric keypad.
You can use the keypad with the digits as an alphanu-
meric keypad in this case and enter the names by
pressing the appropriate keys one or more times as
needed.
Speaker
US: Directory?
UK: Phonebook?
1=internal?
If an optiPoint application module is connected
to your telephone, the «Terminal Mode» is activa-
ted once the function is started Æ Page 117.
The prompts are now shown on the optiPoint ap-
plication module display.
You can use the keys on the optiPoint application
module.
Scroll Next?
Scroll Previous?

Page: 43

Making Calls – Convenience Functions
43
Step by Step
For example, you can enter the letter «r» by pressing the
«7» three times or the letter «e» by pressing the «3» twice.
The first name with the entered letters is displayed.
Enter the following letters by using the same method.
If no entry exists for the entered letters, you will hear
three short beeps.
To enter a space, press the «0».
Pressing «1» or «#» automatically displays the first entry
in the internal directory.
The «*» key has no function here.
If applicable
> : Select and confirm each letter to be deleted. The last
letter entered is deleted. If all letters are deleted, the
first entry in the directory will be displayed again.
If applicable
> : Select and confirm. All entered letters are deleted, and
the first entry in the internal directory is displayed again.
The entry you wish to dial appears on the screen.
> : Select and confirm.
Delete Character?
Delete Line?
Call?

Page: 44

Step by Step
Making Calls – Convenience Functions
44
Dialing from the Telephone Database (LDAP)
(Not for HiPath 500)
If configured (ask your service personnel), you can
search for directory data in the LDAP database and dial
the number of any subscriber you find there.
Precondition: The LDAP search feature has been con-
figured in the system.
n Lift the handset.
or
Press the key. The LED lights up.
:
:
Confirm.
or
qih Enter the code.
If applicable If several directories have been configured:
> : Select and confirm.
o Enter the name you wish to search for using the keypad
(max. 16 characters).
You can enter an incomplete name, e.g. «mei» for «Mei-
er».
You can use the keypad with the digits as an alphanu-
meric keypad in this case and enter the names by
pressing the appropriate keys one or more times as
needed.
For example, you can enter the letter «r» by pressing the
«7» three times or the letter «e» by pressing the «3» twice.
If applicable If configured (ask your service personnel), you can also
search for surname and first name.
To separate surname and first name by a space, enter
«0». You can enter incomplete names, e.g. «mei p» for
«Meier Peter».
If applicable
> : Select and confirm. The letter entered last is deleted.
Speaker
US: Directory?
UK: Phonebook?
2=LDAP?
Delete Character?
In large databases, the results of the search may
be incomplete if too few characters are entered
Æ Page 45.

Page: 45

Making Calls – Convenience Functions
45
Step by Step
: Confirm.
The name is searched for. This may take a few seconds.
The result is displayed:
If only one name is found, it is displayed.
: Confirm.
If several names are found (max. 50), the first name is
displayed.
u or v Scroll to the next or the previous entry.
or
> :
or
> :
> : Select and confirm.
If no name is found:
If your search does not yield any name corresponding to
your query, you can extend the range of the search, e.g.
by deleting characters.
> : Select and confirm.
For further procedure, see above.
If too many names are found:
If more than the maximum of 50 names are found cor-
responding to your query, only an incomplete list of re-
sults can be displayed.
You can view these results, select any of the names, or
change the search string (e.g. narrow the search by en-
tering more characters).
> : Confirm, to view the incomplete list.
For further procedure, see above.
or Narrow the search down.
> : Select and confirm, in order to change the search string.
For further procedure, see above
Search?
Call?
Scroll Next?
Scroll Previous?
Call?
Change search string?
In this case it is advisable to narrow down the
search so that all corresponding names can be
displayed.
Show results?
Change search string?

Page: 46

Step by Step
Making Calls – Convenience Functions
46
Using Mailboxes
If you have programmed the «Mailbox» key Æ Page 62,
the associated LED lights up when messages have ar-
rived for you. If your telephone is connected to a voice
mail system, the «Mailbox» key will also light up to alert
you to any messages that have arrived.
Accessing the Mailbox
Press the illuminated «Mailbox» key.
or
:
:
Confirm.
> :
> :
Select and confirm.
or
> :
> :
Follow the user prompts.
Talking to Your Colleague With a Speaker Call
You can make a loudspeaker announcement through a
loudspeaker if connected (ask your service personnel),
or to an internal user with a system telephone without
any action on their part.
Press the key. The LED lights up.
> : Select and confirm[1]
.
or
qld Enter the code.
o Enter the station number.
US: View messages?
UK: Display Messages?
US: Message sent?
UK: Text?
US: Call voice mail?
UK: Call Voice Mail?
Program/Service
*80=Speaker call?
[1] «Different Displays in a HiPath 4000 Environment
(Not for HiPath 500)» Æ Page 120
Responding to a speaker call Æ Page 33.

Page: 47

Making Calls – Convenience Functions
47
Step by Step
Talking to Your Colleague with Discreet
Calling (Not for HiPath 500)
If this function has been configured (ask your service
personnel), you can join an ongoing call conducted by
an internal user at a system telephone with display. You
can listen in unnoticed and speak to the internal user
without being overheard by the other party (discreet
calling).
n Lift the handset.
qmhi Enter the code.
o Enter your internal station number
Automatic Connection Setup (Hotline)
If this function is configured (contact your service per-
sonnel), the system automatically sets up a connection
to a preset internal or external destination.
n Lift the handset.
Depending on the setting, the connection is either set
up immediately or only after a preset period of time
(hotline after a timeout).
Your service personnel can protect your tele-
phone against discreet calling.

Page: 48

Step by Step
Making Calls – Convenience Functions
48
Reserve Trunk
If this feature is configured (contact your service per-
sonnel), you can reserve a busy trunk for your own use.
When the trunk is free, you receive a call and a message
appears on the display.
Precondition: The message «US:Currently busy
UK:busy at the moment» appears on your screen.
: Confirm.
When the reserved trunk becomes free:
Your telephone rings. The display shows » Trunk is free».
n Lift the handset. You hear the CO dial tone.
o Enter the number of the external station.
Assigning a Station Number (Not for U.S.)
If this function has been configured (contact your ser-
vice personnel), you can selectively assign a specific
number (DID number) to your telephone before making
an external call. The assigned number then appears on
the called party’s display.
Press the key. The LED lights up.
> : Select and confirm[1]
.
or
qhe Enter the code.
o Enter the DID number you wish to use.
o Dial the external number.
Reserve trunk?
Program/Service
*41=Temporary MSN?
[1] «Different Displays in a HiPath 4000 Environment
(Not for HiPath 500)» Æ Page 120

Page: 49

Making Calls – Convenience Functions
49
Step by Step
Associated Dialing/Dialing Aid
If this function has been configured (contact your ser-
vice personnel), you can use a dialing aid to dial num-
bers and set up calls for your telephone.
The operating procedure depends on whether the dial-
ing aid is connected to the S0 bus or the a/b (T/R) port.
You can also use your system telephone as a dialing aid
for other telephones.
Dialing aid on the S0 bus:
On the PC, select a destination and start dialing.
n The speaker on your telephone is switched on. Lift the
handset when the other party answers.
Dialing aid at the a/b (T/R) port:
On the PC select a destination and start dialing.
«Lift the handset» appears on the PC screen.
n Lift the handset.
Dialing aid from your telephone for another tele-
phone:
Press the key. The LED lights up.
> : Select and confirm.
or
qjk Enter the code.
o Enter the internal station number («Dial for:»).
o Enter the number you wish to dial.
Program/Service
*67=Associated dial?

Page: 50

Step by Step
Making Calls – Convenience Functions
50
During a Call
Using Call Waiting
Callers can still reach you while you are engaged in an-
other call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æ Page 51.
Accepting a Waiting Call (Camp-On)
Precondition: You are engaged in a phone call and hear
a tone (every six seconds).
Ending the first call and answering the waiting call:
t Replace the handset. Your telephone rings.
n Answer the second call. Lift the handset.
Placing the first call on hold and answering the sec-
ond call:
> : Select and confirm.
or
qii
Press the key. The LED lights up. Enter the code.
You are connected to the call waiting party immediately.
The first party is placed on hold.
Ending the second call and resuming the first one:
: Confirm.
or
qd Press the key. The LED lights up. Enter the code.
or
t n Replace the handset. «Recall: …» appears on the screen.
Lift the handset.
Call waiting?
Program/Service
Quit and return?
Program/Service